Manager, Accounts Receivable
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 113,000 colleagues serve people in more than 160 countries.
The key to successful treatment and full recovery is often fast, accurate diagnosis. Abbott’s life-changing tests and diagnostic tools provide insights that enable smarter, faster decisions and transform the way the world is managing health.
Our pioneering technology spans the world of healthcare operations — with medical diagnostic instruments, tests, automation and informatics solutions for hospitals, reference labs, blood centers, emergency departments, physician offices and clinics.
Abbott Rapid Diagnostics Orlando site is part of Global Business Services (GBS). GBS has a global accountability to deliver an exceptional customer experience and create business value through compliance, standardization and data analytics. The GBS group fosters a collaborative, team focused and winning environment where employees are accountable and encouraged to develop themselves.
As a key member of the Finance Team, the Manager, Accounts Receivable leads a large team in Orlando, FL supporting multiple business units. This position will serve as the single point of contact for designated business units receivables key account processes. The successful candidate has strong interpersonal communication and leadership skills along with the ability to interact with various levels of finance personnel including senior leadership. This individual is accountable for the ultimate delivery of service commitments throughout ARDx.
WHAT YOU'LL DO
Ownership & oversight of accounts receivable processes including; collections and billing with a strong focus on cash target and CEI.
Lead a large team of supervisors and collection specialists supporting 5 business units with a wide range of customer groups across ARDx.
Present, articulate, and analyze cash and ageing reports for senior management
Develop, monitor, and present key performance indicators that will assist the collections team in improving bad debt exposure and DSO in order to attain financial objectives
Collaborate with GBS and HQ leadership to ensure alignment of priorities, management, and influence of results through working in a matrixed environment
Provide process expertise for business integrations including new business models
Identify, drive, and monitor continuous improvement related to the OTC process area
Collaborate with customer service leadership on OTC process efficiencies
Ensure adequate and timely root cause analysis to understand problem drivers and implementation of necessary corrections and/or changes
Define and agree on KPIs and performance measures associated with the end to end process
Lead benchmarking activities and continuous assessment of process performance measures, driving measurable improvements in the process over time
Responsible for the implementation of new controls and processes as needed
Assists with review and analysis of the financial statements and trends specific to AR
Fosters a team collaboration of staff development, mentoring, performance management, engagement, and hiring.
Transfer knowledge to team members for their growth and advancement
Demonstrated team leadership ability – Drives Engagement, Instills Trust, Ensures Accountability, Attracts Top Talent, and Drives Vision and Purpose
Communicates Effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Balances Stakeholders – Anticipating and balancing the needs of multiple stakeholders
Builds Effective Teams – Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
Manages Complexity – Making Sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Organizational Savvy – Maneuvering comfortable through complex policy, process, and people-related organizational dynamics.
Develops Talent – Developing people to meet both their career goals and the organization’s goals
Manages Ambiguity – Operating effectively, even when things are not certain or the way forward is not clear
Customer Focus – Building strong customer relationships and delivering customer-centric solutions
Optimizes Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
EDUCATION AND EXPERIENCE YOU'LL BRING
Demonstrated passion for personal and professional excellence
Strong work ethic, uncompromising integrity, and personal humility
Ability to manage change and help the organization develop into one team through improved processes and systems
Excellent attention to detail, well-organized, highly accountable, and self-motivated
Excellent analytical insight, prioritization, and problem-solving skills
Strong oral, written, and interpersonal skills
Experience presenting to large audiences and analyzing large quantities of data
Able to manage multiple, competing priorities while maintaining data accuracy and meeting deadlines
Action-oriented individual with the perseverance to push high value projects through to completion
Established ability to succinctly present complex analysis to all levels within the organization
BS in Accounting / Finance required; CPA or MBA preferred.
5 - 7 years of Accounting/Finance experience required
7+ years in Accounting/Finance leadership position required
Extensive experience with SAP preferred
Business Analytics tool experience preferred (PowerBI/Qlikview)
Advanced experience in Excel and proficiency with Microsoft Office Suite (Outlook, Access, Word, Powerpoint
WHAT WE OFFER
At Abbott, you can have a good job that can grow into a great career. We offer:
Training and career development, with onboarding programs for new employees and tuition assistance
Financial security through competitive compensation, incentives and retirement plans
Health care and well-being programs including medical, dental, vision, wellness and occupational health programs
Paid time off
401(k) retirement savings with a generous company match
The stability of a company with a record of strong financial performance and history of being actively involved in local communities
Learn more about our benefits that add real value to your life to help you live fully: [Register to View]
Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.