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Job Details


GlaxoSmithKline (GSK)

Sr. Product Designer

Pharmaceuticals

All

Yearly

No

Collegeville, Pennsylvania, United States

Site Name: Upper Providence, UK - Hertfordshire - Stevenage
Posted Date: May 17 2022

R&D Tech strive to deliver products and services to our R&D customers that are meet the needs of the business whilst being intuitive, efficient, effective and satisfying to use. We require a skilled Senior Product Designer with experience in business and user-centred analysis as well as solid technical background, and an appreciation for design and process improvement, to join our Dispensing and Clinical Interface Team. In this role he will directly report to the Product Owner, and interact with the business as well as our technical team, including architects and engineers. They will be constantly identifying opportunities to improve systems and processes whilst advocating a user-centred focus within Agile ways of working.

This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

  • Optimizing the delivery of business value through business partnering, process improvement, user research and user-centred design
  • Performing user research through qualitative enquiry, quantitative data analysis and user testing within the R&D customer base of this product area.
  • Obtaining a solid understanding of the business domain and processes within a product area, capturing user goals, needs and expectations and translating these into personas, journeys and user stories that drive towards improvements.
  • Driving process optimization through process modelling and service design, taking into consideration the product strategy and system and data landscapes.
  • Driving experience design activities to improve user interfaces and task flows through wireframing, prototyping and ideation workshops.
  • Working closely with the Product Owner and other members of the product team, with a clear focus on delivering value quickly while helping to steer the product area towards business- and user-centred improvements.
  • Engaging with the R&D Tech UX & Design Team to support the maturity of UX and Design across R&D Tech, specifically working with other UX practitioners and sharing experiences.
  • Partnering with the business area to understand their challenges and needs, whilst working to manage system and process changes within these user groups, helping ensure smooth deployments and satisfied customers.
  • Keeping up with internal and external trends in your product area, including mobile, wearables and social media.

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

  • Bachelor’s degree (IT)
  • 5+ years’ experience in working in IT software analysis, design, and delivery (both analytical and technical)
  • 5+ year cloud product experience

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

  • Experience of Pharmaceuticals processes and systems (Tech in the Pharma industry)
  • Strong creativity, problem solving, collaboration, communication, attention to detail and presentation skills
  • Experience with creating dashboards and Data Visualization and Business Intelligence tools (ex: Power BI)
  • Experience on Agile ways of working
  • The position involves a large amount of influencing and communication to individual contributors, lower/mid-management, and external partners across the Organization to apply product analysis and design in a business context with deep analytical and meaningful insights

#LI-GSK

Why GSK?

Our values and expectations are at the heart of everything we do and form an important part of our culture.

These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:

  • Operating at pace and agile decision-making – using evidence and applying judgement to balance pace, rigour and risk.
  • Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution.
  • Continuously looking for opportunities to learn, build skills and share learning.
  • Sustaining energy and well-being
  • Building strong relationships and collaboration, honest and open conversations.
  • Budgeting and cost-consciousness

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GSK is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

At GSK, the health and safety of our employees are of paramount importance. As a science-led healthcare company on a mission to get ahead of disease together, we believe that supporting vaccination against COVID-19 is the single best thing we can do in the US to ensure the health and safety of our employees, complementary workers, workplaces, customers, consumers, communities, and the patients we serve.

GSK has made the decision to require all US employees to be fully vaccinated against COVID-19, where allowed by state or local law and where vaccine supply is readily available. The only exceptions to this requirement are employees who are approved for an accommodation for religious, medical or disability-related reasons.

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