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Job Details

CVS Health

Clinical CARE Specialist (2015275BR)





Amherst, New York, United States

Job Description
Care Specialists: Help ensure our people, processes and technology enable our CARE strategy to navigate the health care system, and respond to client/member questions surrounding high-cost medication needs. They are highly trained, certified pharmacy technicians that have multiple years not only in retail pharmacy space, but also in the payer world. They have specialty medication pharmacy knowledge, and are true member advocates.

Daily functions include:

Outbound, proactive outreach to Meritain Pharmacy Solutions members to ensure they have maximal savings on specialty medications when appropriate.

Continuous review of specialty drug savings opportunities through use of internal tools and lookup engines

Daily tracking and reporting, including detailed log entries

Focus on providing each physician and member outreach with the best experience possible

Required Qualifications
2+ years of pharmacy experience (retail, hospital, mail order, compound)
Must have active CPhT
3 - 5 years of customer facing experience

COVID Requirements

COVID-19 Vaccination Requirement
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications
Pharmacy benefits management (PBM) experience
Experience with MS applications, including excel, word, outlook, and PPT

Bachelors Degree

Business Overview
At Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.