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Job Details

CVS Health

Lead Director Project Program Mgt (2116672BR)





Hartford, Connecticut, United States

Job Description
As a Lead Director of Project Program Mgt, you will be part of the Clinical Platform Solutions Interoperability team driving large enterprise business and system initiatives that focus on streamlining access and use of clinical data for our clinical staff. In this role, you will drive system projects and initiatives with emphasis on clinical platform interoperability, Health Information Exchange (HIE’s), and provider bi-directional workflow. Furthermore, this role will have an affinity for collaboration, negotiation, and coordination among Information Technology (IT) teams and clinical/non-clinical operations within Utilization Management, Case Management, and Quality Management, driving towards strategic direction and objectives.

Having a background in our clinical programs and offerings while having an affinity towards technical concepts & build makes for an ideal candidate.

Additional responsibilities include:

Has ultimate operational accountability for business project management services such as planning, coordination, development, implementation including the financial implications while prioritizing work, resources and time being delivered

Ensure the end state of initiatives and/or business constituent needs meets business objective(s) and that all deliverables and due dates are met

Influence all partners to support key strategic direction to ensure positive outcomes that deliver on results

Contribute to setting the strategic direction of the overall clinical platform interoperability roadmap/vision

Identify gaps in processes or technology and challenges self and others to develop and implement solutions

Drive change to improve systems/quality/services (for example policies, processes or systems)

Ensure effective communication of initiatives status to business partners and senior leadership

Excellent verbal and written communications skills

Required Qualifications
10+ years or more of managed care / health insurance experience

Minimum 5 years of experience in Project Management and/or managing projects end to end

Multiple years proven leadership experience setting strategic direction and influencing change that resulted in quantifiable positive outcomes.

Strong organization skills and excellent verbal/written communications skills

At least 1 year of experience utilizing Scaled Agile Framework (SAFe) methodology

Basic understanding of Health Information Technologies

COVID Requirements

COVID-19 Vaccination Requirement
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications
Good understanding of CVS Health and its various business units

Understanding of Health Information Exchanges (HIE’s) and Electronic Health Record (EHRs)

Some experience in provider or network management

Ability to manage and solution complex problems while distilling information into clear direction

Strong analytics/data visualization skills

Demonstrated ability to navigate through ambiguity and provide a structured problem-solving approach

Strong attention to detail and a focus on mobilizing the organization to deliver the strategy.

BS/BA or equivalent experience and 8-10 years of experience related to standards & measurements, technology, systems and processes, including project consultation preferred

Business Overview
Bring your heart to CVS Health
Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day.
CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.