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Quality Assurance Manager - Operations (2nd of 2 openings) - Nutrition - Columbus, OH



Full Time

On Site


Columbus, Ohio, United States

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 113,000 colleagues serve people in more than 160 countries.

Manager QA Operations

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, PediaSure®, Pedialyte®, Ensure®, Glucerna® and ZonePerfect® – to help get the nutrients they need to live their healthiest life.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

  • Training and career development, with onboarding programs for new employees and tuition assistance
  • Financial security through competitive compensation, incentives and retirement plans
  • Health care and well-being programs including medical, dental, vision, wellness and occupational health programs, Medical Benefits start day 1
  • Vacation – 3 weeks accrued vacation (1st yr. is prorated) + vacation buy program + 3 personal days + 10 paid holidays
  • Company Paid Pension Plan
  • 401(k) retirement savings with a generous company match of 5%
  • Tuition reimbursement, the [Register to View] student debt program and [Register to View] education benefit - an affordable and convenient path to getting a bachelor’s degree.
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
  • The stability of a company with a record of strong financial performance and history of being actively involved in local communities

The Opportunity

This position works out of our Columbus, Oh location in the Nutrition Division.

The Quality Operations Manager is responsible for establishing and executing policies, procedures, and programs that assure Abbott products are developed, manufactured, and marketed with superior quality and conformance with all applicable laws and regulations. Provide ongoing resolution of product quality issues and push for continuous improvement and standardization of best practices across the global nutrition plants. Manage, coordinate, and support critical business quality impact issues. Execute activities in support of division and corporate quality initiatives and provide guidance in the implementation of requirements.

What You’ll Work On

  • Provides operational leadership to multifunctional teams composed of technical subject matter experts involved in the resolution of quality issues and continuous improvement of the quality system.
  • Leads the investigation of complex & highly technical quality issues to ensure that root/potential causes are appropriate and implement effective actions to reduce the occurrence/recurrence of the nonconformance.
  • Produce and analyses trend metrics and reports and establishes further actions, as may be required.
  • Coordinate standardization of compliance audit corrective actions across nutritional plants.
  • Assure active, effective communications between plants and various division functions regarding quality issues.
  • Lead cross-functional teams during business-critical issues. Assure quality assurance implications are eliminated and/or addressed.
  • Problem solve and troubleshoot plant issues.
  • Develop, recommend, and implement major changes in quality policies and procedures.
  • Collect and evaluate quality performance parameters. Recommend and champion improvements to raise quality performance parameters.
  • Act as a division resource to nutritional plants in preparation for internal and external audits.
  • Serve as division liaison with Corporate on quality issues.



  • Bachelor’s degree - Technical or Scientific discipline preferred (Food Science, Chemistry, Microbiology, Engineering, etc.).
  • An equivalent combination of education and work experience.
  • Minimum 7 years
  • Must have experience across a broad range of quality assurance activities including a working knowledge of plant QA functions such as analytical chemistry, incoming materials, quality systems, quality engineering, microbiology, product and process design, and regulatory compliance.
  • Position also requires broad experience with interdepartmental interactions.
  • Must have excellent judgment and decision-making abilities.
  • Minimum of 10 years relevant experience required including management and QA experience at the division and plant levels.

MISC: Travel 25%

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Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

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