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Job Details

Bristol-Meyers Squibb, Co.

Senior Manager, QC Analytical Technical Support, Cell Therapy



Full Time

On Site


Devens, Massachusetts, United States

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

Job Summary

Bristol Myers Squibb is seeking a Senior Manager, QC Analytical Technical Support at the Cell Therapy Facility (CTF) in Devens, MA. The Senior Manager will lead a team of subject matter experts responsible for supporting the QC Analytical Lab Operations teams with method technical support, training, method performance trending, method transfers and deployment of new technology. Due to the nature of a 18x7, 4 shift QC lab operation this position may require occasional support on weekends, holidays, or off-hours.

The Senior Manager will be responsible for hiring, mentoring and developing the team. The Senior Manager will also be expected to establish and continuously enhance collaboration and communication with both global and site departments such as Analytical Science and Technology, Analytical Development, Network QC, Manufacturing, Supply Chain, QC Systems, and QA Operations.

The Senior Manager role is stationed in Devens, MA and reports to the Associate Director of QC Analytical.

Job Responsibilities

Leadership and management responsibilities:

  • Hire, mentor and develop team members to support business operations and employee career development. Provide developmental feedback, coaching, and create a collaborative environment to enhance team performance and integration across site departments.
  • Oversee all QC Analytical training and QC door to floor program. Lead the team to develop, deploy and maintain required training.
  • Establish and oversee QC Analytical Method Trending Program. Document and communicate method performance and lead improvement opportunities.
  • Oversee Method Transfers. Interface with Global Product Quality AS&T and Analytical Development to deploy new technology.
  • Lead technical support/troubleshooting efforts. Approve investigations and creation of meaningful CAPA for improved method performance.
  • Foster collaboration and communication between QCA Technical Support, Lab Operations, and CTF teams.
  • Collaborate with managers across the QC network to harmonize best practices.
  • Maintain GMP regulations and support Health Authority inspections.

Qualifications and Education Requirements

  • Bachelor’s degree required, preferably in Chemistry, Molecular Biology or related science field.
  • 10+ years of relevant work experience, preferably in a regulated environment. An equivalent combination of education and experience may substitute.
  • 4+ years of QC management and people leader experience.
  • Technical expertise with various bioanalytical techniques (cell based assays, ELISA, qPCR, flow cytometry) and associated equipment.
  • Experience with Six Sigma and Lean principles.
  • Software experience required: experience in LIMS (preferably LabWare LIMS) and ELN is desired; proficient with Excel, Visio, PowerPoint.
  • Excellent organizational and critical thinking skills, problem solving and decision-making abilities.
  • Advanced ability to work independently and collaboratively with cross-functional local and global teams in a high-paced environment, meet deadlines, and prioritize work from multiple projects.
  • Strong written and verbal communications skills and interpersonal skills. Advanced ability to communicate effectively and concisely with peers, department management and cross-functional peers.
  • Ability to mentor and train team members.
  • Ability to work in a highly regulated environment and follow regulatory requirements and GMPs.

If you want to challenge yourself, accelerate your career, and give new hope to patients, there’s no better place than here with our Cell Therapy team. Full of incredible and dedicated team members, those working on CAR-T and other forms of Cell Therapy are transforming patients’ lives through science. From studying individualized cell lines to making brand new discoveries, this bold and personal discipline allows you to grow your career while making a lasting impact on the field of medicine. Join us today.


Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Physical presence at the BMS worksite or physical presence in the field is an essential job function of this role which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and enhances the Company culture.

To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.

Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an approval of accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application or if you are applying to a role based in the U.S. or Puerto Rico and you believe that you are unable to receive a COVID-19 vaccine due to a medical condition or sincerely held religious belief, during or any part of the recruitment process, please direct your inquiries to . Visit[Register to View] target="_blank"> [Register to View] to access our complete Equal Employment Opportunity statement.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.