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Job Details


Quality Assurance Stageur (R-42207)





Rome, Georgia, United States

Main Job Purpose:

The Go to Market Quality role mainly works in the country and being part of European Quality organization.

Quality in the Go to Market operations are about ensuring and providing technical quality support to E2E quality processes and so local innovation, third parties management, customers and consumer quality, Quality Management System (QMS) compliance, regulatory compliance, care line support, incident management for several categories of products: Food, Ice cream, Home and Personal care.

Role we are looking for is focused on the digitalization of quality procedures in alignment with the Unilever programme of the last years.

The main activities where we need support are about:

  • Customization of the Quality Management System and its design on the company portal
  • Support for the digitization of procedures trough app and digital tool to speed up the process flows and make them more and more user friendly for the new business needs

Key Responsibilities:

- Mapping, updating and optimization of processes with interface with all the main functions company

- Improvement of the Quality Management System (QMS) in the company portal: populate with new procedures, make it more user friendly through explanatory documents, videos, operating instructions , one pager that simplify its understanding and usage

- Upgrade of the QMS with interface of IT team to make it more user friendly

- Maintenance of QMS trough links, forms, news, and procedures

- Support all functions on the use of the portal and promote it in the context of the Culture of Quality

- Support of the customer quality complaint management digital tool goes live

- Creation of new digital tools / App to support and digitalized the main quality procedures.

Key requirements:

- University degree in Management or Food or Chemical fields

- Fluent knowledge of written and spoken English.

- Knowledge Power Bi, SharePoint

- Passion and experience with digital tool are preferred

- Short-term working experience in quality certification companies or in quality team roles is preferred

- The knowledge of UNI EN ISO 9001: 2015 and the Quality Management Systems is preferred

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.