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Job Details

Packaging Corporation of America

Shipping Supervisor (5813)


Supervisor of Production/Operating Worker



Middletown, Ohio, United States

Shipping Supervisor 1824 Baltimore St, Middletown, OH 45044, USA Req #5813 Friday, June 10, 2022

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

People • Customers • Trust

The Shipping Supervisor is responsible for warehousing, inventory control, and shipping of finished goods. The Shipping Supervisor is responsible for managing activities on the assigned shift in an efficient and safe manner.


Direct all activities associated with outbound shipments ensuring the timely shipment of scheduled customer orders, planning truck/rail car loading schedules, and providing order shipment status updates.

Direct all activities associated with inbound shipments ensuring the proper inspection, unloading, and storage of all materials.

Schedule work, coordinate production activities, provide direct oversight of employees, approve time records, communicate and implement company policy.

Engage in employee development activities, make recommendations on employee hire, promotion and disciplinary action.

Maintain a clean, safe and injury-free work environment by ensuring health and safety procedures are understood and executed by all employees.

Conduct employee training on all equipment, protocols, production standards, safety regulations and waste control on an ongoing basis.

Supervise efficient operation of warehouse and equipment including the inspection of materials, products and equipment to detect and/or prevent malfunctions.

Ensure completion of departmental operations in accordance with continuous improvement standards of PCA.

Analyze shipping department performance, identify opportunities, make recommendations for process and equipment improvement, establish goals and execute strategy.

Investigate customer complaints concerning damaged product that may have been caused by shipping or transit damage.

Participate in production meeting and provide updates as needed.

Manage on-hand inventory and month end inventory.


High school diploma required.

4+ years’ experience working in a shipping department.

Ability to work flexible hours when needed.


Some college or manufacturing training.

Previous experience in a corrugated manufacturing environment.

Previous supervisory experience with training, teambuilding, performance development, and conflict resolution.


Strong organizational skills with the ability to handle numerous details, deadlines, and requests.

Knowledge of the machinery, methods and procedures in the department under supervision.

Strong interpersonal skills to effectively lead and communicate with production team and management.

Familiar with standard concepts, practices, and procedures regarding continual improvement and safety processes.

Working knowledge of manufacturing systems including shop floor software.

Ability to work in a fast paced, deadline-oriented environment, prioritize assignments, and handle multiple projects and/or requests concurrently.

Solid analytical and mechanical ability.

Strong verbal and written communication skills.

Previous work experience as a member of a team, or a strong understanding of the importance of open communication and information sharing between team members.

All qualified applicants must apply at [Register to View] to be considered.

PCA is an Equal Opportunity Employer – Veterans/Disabled and other protected categories.

Other details
  • Pay Type Salary
  • Job Start Date Tuesday, February 15, 2022
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