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Job Details


Communications Manager (907884BR)





Deerfield, Illinois, United States

Job Summary

The pandemic has accelerated a shift in consumer minds about the role pharmacy can play in health care, with Walgreens expanding healthcare services such as routine, COVID-19 and flu immunizations as well as COVID-19 testing. As patients continue to take more control of their daily healthcare, we’re combining the personal touch and expertise our Walgreens pharmacists have always been known for with the latest, best technology and digital services to give patients access to the care they need – whenever, wherever and however they want it.

The Manager of Pharmacy and Operations Communications will lead immunizations and COVID-19 testing planning and execution of high-profile integrated communications campaigns to drive strong business results. Working closely with the pharmacy and operations communications team through these efforts, this person will continue to drive Walgreens pharmacist expertise and leadership in the space. The ideal candidate is a self starter accustomed to working with a cross-functional team to implement high-profile campaigns, generating robust media coverage and showcasing results. This candidate will also help position Walgreens experts as thought leaders in immunizations and our COVID-19 response.

This position will be responsible for designing, developing and executing communications strategies, plans and messaging that support a business unit’s programs and leaders, as well as providing project support to Corporate and Executive Communications.

Job Responsibilities

  • Provides strategic communications counsel to business unit leaders regarding initiatives that drive performance in the division and its critical functions.
  • Supports the development and implementation of an annual communications strategy and plan for the business unit that is integrated with and supports key activities of the business unit leaders and their objectives.
  • Develops and implements communications strategies on key business unit initiatives, including outlining objectives and strategies, creating appropriate messaging, managing timelines and project deadlines and managing client contributions and expectations.
  • Coordinates with Corporate and Executive Communications and other key stakeholders to ensure communications planning, execution and messaging is integrated and linked with company positions and corporate goals. Work with Meetings and Media and Events to identify, design and create materials and events that will deliver corporate and business unit messages to key audiences.
  • Acts as a representative for Corporate and Executive Communications to effectively communicate company positions, corporate goals and objectives to the business unit, as well as key business unit initiatives and objectives back to Corporate and Executive Communications
  • Masters relevant industry and business unit information.

Basic Qualifications
  • Bachelor’s Degree and at least 2 years of experience developing, executing and integrating communications plans OR High School/GED and at least 5 years of experience developing, executing and integrating communications plans
  • Experience leading cross-functional teams.
  • Experience providing counsel, influence and challenge to the thinking of business leaders.
  • Experience writing and editing in AP style.
  • Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
  • Experience leading and completing multiple projects on deadline.
  • At least 1 year of direct leadership, indirect leadership and/or cross-functional team leadership.

Preferred Qualifications
  • Bachelor’s degree in Journalism, Communications and/or English.
  • Experience in the indirect management of team members, including assisting in the development, training, and assignment of work/projects to other members of a team.
  • Strong earned, social and digital media skills and channel expertise