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Job Details


Coordinator- Digital Commerce





Chicago, Illinois, United States

Job Summary

Provides coordination in the areas of merchandising, planning, strategy, and operations within the Digital Commerce teams. Responsible for supporting key activities in the areas of pricing / promotion execution, website asset updates, website weekly publish quality assurance (QA), and ensuring timely setup of new items and suppliers. Applies skills and knowledge to improve workflows of repetitive tasks and create process documentation.
Collaborates with cross-functional partners, such as digital merchants, merchandising process and planning, content administration, product development and IT, to help coordinate the delivery of consistent digitally-enabled end-to-end customer experience with product assortment, pricing/promo, checkout and fulfillment.

Job Responsibilities

  • Ensures alignment between instore experience and digital vehicles, including onsite promotion, pricing, assortment, and assets.
  • Assists with analyzing reports to determine Digital Commerce sales performance and identify opportunities.
  • Presents findings to management as needed.
  • Coordinates supplier funded digital campaigns onsite, reports on effectiveness, and communicates to key stakeholders internally and externally; Also coordinates invoicing and billing for suppliers and works with internal teams to ensure funds are recognized in P&L.
  • Serves as a point of contact for inquiries and requests related to programs that cross both digital and in store such as Ship to Store and Same Day Delivery. Responsible for communicating solutions to assigned impacted stakeholders.
  • Executes digital pricing, promotions, and site assets; ensures accurate setup, QAs offers, and maintains processes to ensure efficient execution.
  • Provides management with insights into pricing / promo opportunities and makes recommendations on solutions.
  • Collaborates with suppliers and merchants to ensure assortment catalog is properly maintained
  • Works to improve accuracy and timely execution of new item / supplier setup and site assets.
  • Conducts outreach to suppliers to ensure full compliance with current company standards and improve item information. Maintains supplier documents related to program and product agreements/contracts cease and desist communications and supplier maintenance request communication.
  • Makes recommendations to management when opportunities for improvement arise in order to maximize digital promotional effectiveness, site optimization, and merchandising programs.

Basic Qualifications
  • High school diploma/GED and at least 2 years of experience in retail, sales, or marketing
  • Experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
  • Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
  • Experience with MS Office Suite.
  • Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications
  • Bachelor’s Degree in economics, supply chain, finance, marketing, or business
  • Experience working in the digital space