Senior Category Manager, Business Process Outsourcing
- Directs and executes strategic sourcing strategies, best practices, and initiatives that support aggressive improvements in supplier quality, total cost effectiveness, enhanced service levels, improved coordination, delivery, pricing, lead-times, payment, risk compliance and other areas as identified.
- Executes category sourcing strategies including development and execution of RFI’s and RFP’s, documents bid events through correspondence to suppliers; develops selection criteria and drives the selection of suppliers in collaboration with a cross-functional teams; conducts supplier negotiations and ongoing supplier management.
- Actively seeks ways to streamline business processes; researches and provides information on industry category trends and best practices. Provides procurement input to maximize procurement leverage, optimizes project design and minimizes project durations and cost.
- Develops negotiation strategies, gains alignment from stakeholders, leads cross-functional, category-based negotiation teams, and implements appropriate supplier risk analysis. Directly negotiates with suppliers that require a detailed strategic plan and have a direct correlation with Walgreens operational needs and goals.
- Uses current spend information/data and business knowledge to identify sourcing projects for individual subcategories, and develops an overall cost reduction plan. Demonstrates a comprehensive understanding of business requirements and category ownership by creating and defending category strategies and decisions with sound analytics. Delegates analytic tasks to key support functions; and synthesizes results.
- Develops supplier score card to measure supplier performance against agreed upon key performance indicators; tracks compliance and supports formal management reporting to director and other members of senior management. Benchmark, track, and analyze annual performance metrics and sourcing trends against budget on a monthly basis to demonstrate continuous improvement and progress against strategic objectives. Implement supplier management programs with key suppliers including metrics, performance goals, and improvement initiatives.
- Monitors supplier performance to ensure that delivery dates and technical and contractual requirements are met. Participates in strategic meetings with suppliers and business leaders to ensure execution of defined strategies. Manages day-to-day on-going category supplier relations and seeks out growth or revision opportunities within supply base. Acts as the internal point of contact for supplier management and complaint resolution; conducts regular supplier meetings and implements improvement strategies with suppliers. Creates, nurtures, and enhances supplier relationships.
- Aggressively manages category performance by adhering to internal Savings goals and reviewing financial models for commodity type items. Ensures spend portfolio for reoccurring managed spend is balanced through coordinated sourcing waves and leveraged with Capital project sourcing activities.
- Drives consolidation of spend and seeks out synergies across Business Units where applicable, by forming and leading cross-functional strategic sourcing teams to develop and implement category/commodity strategies and to drive cost from individual spend sub-categories. Champions weekly category review meetings with cross-functional teams to manage category performance.
- May cultivate team morale, motivation, and loyalty through continuous training and mentorship, setting obtainable performance goals, proving clear communication and constructive feedback.
An Equal Opportunity Employer, including disability/veterans
About Walgreens Boots Alliance
Walgreens Boots Alliance (Nasdaq: WBA) is a global leader in retail pharmacy, impacting millions of lives every day through dispensing medicines, and providing accessible, high-quality care. With more than 170 years of trusted healthcare heritage and innovation in community pharmacy, the company is meeting customers’ and patients’ needs through its convenient retail locations, digital platforms and health and beauty products.
Including equity method investments, WBA has a presence in more than 25 countries, employs more than 450,000 people and has more than 21,000 stores.
WBA’s purpose is to help people across the world lead healthier and happier lives. The company is proud of its contributions to healthy communities, a healthy planet, an inclusive workplace and a sustainable marketplace. WBA is a participant of the United Nations Global Compact and adheres to its principles-based approach to responsible business.
WBA is included in FORTUNE’s 2021 list of the World’s Most Admired Companies*. This is the 28th consecutive year that WBA or its predecessor company, Walgreen Co., has been named to the list.
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- Bachelor’s degree and at least 4 years of procurement, retail, catalog, finance and/or banking experience OR Master’s degree and at least 2 years of indirect procurement experience OR High School Diploma/GED and at least 7 years of experience in procurement, retail, catalog, finance and/or banking.
- Experience working with business and/or procurement lifecycles and best practices.
- Experience in negotiations and developing/executing on strategies.
- Experience collaborating with internal and external resources to develop strategies that meet department goals within budget and established timelines.
- Experience managing people, projects and/or cross functional teams.
- Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
- Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).
- Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
- At least 2 years of experience contributing to financial decisions in the workplace.
- At least 2 years of experience of direct or indirect leadership and/or cross-functional team leadership.
- Willing to travel up to 10% of the time for business purposes (within state and out of state and internationally).
- MBA or other advanced degree or CPM certification.
- At least 3 years of experience in negotiating deals.