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Job Details


Virtual Mental Health Case Manager



Full Time

On Site


Jacksonville, Florida, United States

Position Summary...

What you'll do...

MC Medical LLC, the primary care provider to Walmart Health Virtual Care (WHVC), is looking to hire Virtual Mental Health Case Managers. Formerly known as MeMD®, WHVC offers a comprehensive telehealth solution that gives brokers the virtual healthcare options their clients want and need. With on-demand, online care for common illnesses and injuries, primary care and behavioral health issues, WHVC has one of the most flexible platforms on the market, which can be customized to the needs and budget of any group.

Walmart, the Fortune #1 Company and the nation's largest private employer, is helping people save money and live better, healthier lives. We strive to be a center of wellbeing in the communities we serve, and we have a unique opportunity to provide access to affordable healthcare to millions of people. We need passionate healthcare professionals to help us achieve our mission.
You'll make an impact as you:

  • Provide customer service support to prospective and active participants in behavioral-mental health programs.
  • Verify participant eligibility prior to providing behavioral-mental health services and complete participant registration.
  • Collect information from participants for clinicians by completing screening and assessments before and/or after visits.
  • Work collaboratively with clinical team members to engage, educate, communicate, and coordinate behavioral-mental health services with participants, family members, providers, community resources, and others to ensure that services prescribed in individualized service plans are implemented.
  • Collect and input data into the FivePoint Solutions system for administration and reimbursement of billable events.
  • Perform all case management functions associated with caseload (for example, completing assessment and service planning processes, scheduling clinical visits, coordinating care with clinicians).
  • Pursue best practice outcomes for program participants (for example, continuing education, employment, independent housing, community tenure).

You'll sweep us off our feet if you are a...
  • Certified addictions professional
  • Certified behavioral health technician
  • Certified psychiatric rehabilitation practitioner
  • Certified recovery peer specialist
  • Certified recovery support specialist
  • Certified medical assistant
Minimum Qualifications:
  • Bachelor's degree in behavioral or social services or Bachelor's degree in area other than behavioral health and 1 years' experience in behavioral health or social services.
About Walmart Health

Walmart is committed to making health care more affordable and accessible for customers in the communities we serve. To expand on this commitment, we launched Walmart Health to provide affordable, transparent pricing for key health center services for local customers, regardless of insurance status.

The customer is at the heart of all we do. We are focused on the needs of the patient and customer. We are partnering with several on-the-ground health providers to be a first-of-its-kind health center to deliver primary and urgent care, labs, x-ray and diagnostics, counseling, dental, optical and hearing services all in one facility.

By continuing with this process, I understand that I am not applying for a position of employment with Walmart Inc. or any entity owned by Walmart Inc. Nothing in the documents or information presented during this process is intended to create, now or in the future, an employment relationship with Walmart Inc. or any entity owned by Walmart Inc. To the extent any of the documents or information presented during this process implies that I am applying for a position of employment with Walmart Inc. or an entity owned by Walmart Inc., I expressly disclaim such understanding by continuing with this process.


Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...
6830 NORMANDY BLVD, JACKSONVILLE, FL 32205-1902, United States of America