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Job Details


(USA) Front End AT (8261_R-621422)





Levittown, New York, United States

Position Summary...

What you'll do...

Demonstrates exemplary actions and workload execution by modeling and training One Best Way (OBW) processes to team associates; providing on the job training in the work area and salesfloor; teaching new technology and tool functionality; delivering new program rollout training; and providing continuous learning and process improvement opportunities.

Supports store operations by executing daily workload and processes; modeling One Best Way (OBW) standards and procedures; participating in team meetings to learn daily and weekly objectives; communicating with team leads to understand daily priorities; assisting team leads as needed; serving as manager on duty when team lead is absent; demonstrating behaviors that help lead associates through change; and providing feedback concerning team associate performance, business area issues, or process improvement needs.

Provides customer service by acknowledging the customer; identifying customer needs; assisting with purchasing decisions; locating merchandise; resolving customer issues and concerns; promoting products and services; operating equipment, such as cash registers and related tools, to process customer purchases using appropriate procedures for different payment types and items sold; maintaining a safe shopping environment; and appropriately representing and supporting the company's mission.

Maintains the front end service area in accordance with company policies and procedures by assisting customers with transporting items; loading merchandise into customer vehicles; processing merchandise returns, refunds, exchanges, and warranty repairs; assisting customers with self-checkout (SCO's); encouraging customers to use self-checkouts; explaining functionality of the registers and current updates; keying items Universal Product Code (UPCC), suspending transactions, and completing transactions as needed; operating, cleaning, maintaining, and trouble-shooting equipment (for example, cash recycler, register) and related tools to process currency (for example, accounting records, files, customer transactions) using appropriate procedures for different payment types and items sold (All stores except those in Alaska and Hawaii); locating out-of-stock merchandise for customers; returning merchandise to appropriate departments; removing damaged or out-of-date goods; setting up, cleani

Receives, stocks, and organizes merchandise and supplies from distribution centers and suppliers throughout the facility by managing inventory flow; following company policy and procedures for utilizing equipment appropriately; merchandising; working inventory exceptions; correcting shelf capacities; and completing and retaining required paperwork, logs, and other documentation.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

6 months retail experience
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Training and Facilitation

Primary Location...
3335 HEMPSTEAD TPKE, LEVITTOWN, NY 11756-1310, United States of America