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Associate Manager, Culture & Inclusion Communications (Hybrid) (R-105275)





Newark, New Jersey, United States

Job Classification:

Marketing & Communications - Communications

Strategic Communications at Prudential:

This associate manager joins a team of talented and experienced Prudential Communicators who work with partners and stakeholders inside and outside the enterprise to create advocacy for our company, asking meaningful questions, shaping dialogue about key issues, informing business decisions, building consequential relationships, and deepening connections. We work together across our team to deliver outcomes that further Prudential’s purpose of making lives better by solving the financial challenges of our changing world, to accelerate Prudential’s transformation and growth, and to cultivate belief in the company’s future. We’re committed to providing every member of our team with opportunities to learn and grow, while fostering closer integration, a truly inclusive workplace, and new ways of working that increase impact and productivity. We strive for excellence, simplicity, clarity, and impact in everything we do.

The opportunity:

This newly-created Associate Manager role builds engagement with and advocacy for Prudential’s five enterprise culture aspirations - customer obsessed, fully inclusive, outcomes driven, risk smart, and tech forward. Communications emphasize each aspiration as distinct, but also highlight their collective importance to driving Prudential’s purpose forward. Given the scope of these aspirations, this role touches all corners of the company and the Associate Manager will build cross-functional partnerships with experts across the businesses and functions of the company. This role is ideal for a team player who knows how use established communications channels (e.g., intranet, newsletters and events), as well develop new creative campaigns to create integrated feedback loops that inspire action and advocacy, while helping make our communications even stronger. This person will take a lead role in bringing our employees and others deeper into our inclusive culture and equipping them to act as ambassadors of our work. Success in the role requires judgement, organization, problem-solving, creativity, trust-building, and excellent writing and editing skills—as well as a mindset of getting high-quality work over the finish line.

What you’ll lead:

  • Translating and executing communications strategies into first drafts of messages, talking points, newsletters, and presentations. Lead the reconciliation process of stakeholder feedback and serve as the point person for creative production (proofing, legal and compliance review, graphic design).

  • Developing and executing communications campaigns from inception through impact measurement to support employee engagement programs such as: inclusion training, employee sentiment surveys, self-identification initiatives, disaster relief matching gift efforts, etc.

  • Equipping colleagues – within Prudential Communications, business resource groups (BRGs), managers, and the wider employee base -- with communications tools, messaging and thought leadership narratives about our cultural aspiration efforts, with a current emphasis on diversity, equity and inclusion efforts, to help them effectively support our reputation.

  • Providing Communications support for events through the development of speaker prep materials, overseeing communications collateral, leading attendance campaigns, and creating and attendees feedback surveys, etc.

  • Interpreting relevant topics from external news, social media, and competitive environment to identify oncoming issues, trends, and best practices that inform and inspire our work.

What’ll you bring:

  • Familiarity with inclusion racial equity terms and concepts, and working knowledge of best practices in diversity, equity, and inclusion communications.

  • Ability to distill complex ideas (e.g., gather, synthetize and analyze data) into simple and memorable messages.

  • Ability to create clear, engaging written communications starting from a blank page including mass emails, speeches, newsletters, talking points, website copy, presentations, etc.

  • Resourcefulness, attention to detail, and project management to move many simultaneous, complex projects to completion, especially when sourcing content from disparate sources or securing approvals from many stakeholders.

  • Strong partnering and relationship management skills (interpersonal and using collaborative technical tools) with desire to work with others in an inclusive manner. Ability to work in a matrixed environment.


  • Minimum 6 years of professional communications experience, ideally communications in the areas of purpose, inclusion, and culture building.

  • Outstanding writing and editing skills; ability to identify, tell, and share great stories.

  • Ability to navigate complex organizations and interface professionally with senior leaders.

  • High level of independence and energy; respects diversity of opinions and styles; accepts accountability and responsibility.

  • Detail- and solutions oriented; excellent organizational skills with the ability to multitask and prioritize high volume, high priority initiatives with care in a dynamic, fast-paced environment.

  • A team player who is willing to contribute on both a strategic and tactical level.

  • Strong skills in Microsoft Suite: Word, Teams, SharePoint file-sharing, PowerPoint, and occasional Excel.

  • Hybrid role requires 3-5 days monthly travel to Newark, NJ. This travel is considered commuting and therefore is non-reimbursable. Prudential also reserves the right to adapt these expectations based on business needs and the changing requirements of the role

Our Company and Culture:

Prudential has been an industry leader in financial services for more than 140 years. We offer customers innovative solutions for growing and protecting wealth. With over $1.6 trillion in assets under management and a presence in 20 countries across 5 continents, we strive to service customers and create long-term value for stakeholders by pairing strong ethics and business fundamentals with a wide array of financial products and services, ranging from life insurance, retirement planning and annuities to asset management.

Prudential Financial, Inc. is focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don’t just accept differences—we celebrate them, support them, and thrive because of them. At Prudential, employees have a unique opportunity to own their development as they design unique career paths that prepare them to excel in roles that stretch and grow them throughout their career. We encourage employees to perpetually hone their skills and explore opportunities across the Prudential’s business.


Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit [Register to View] to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at [Register to View] .

Please note that the above number and email are solely for individuals with disabilities requesting an accommodation. If you are experiencing a technical issue with your application or an assessment, please email to request assistance.