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Job Details


Comcast Corporation

Software Engineer, Viper IPCDN (R334765)

Telecommunications

All

Yearly

No

Denver, Colorado, United States

Comcast’s Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. We offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia). Some roles can work virtual full-time if they are not near a Tech Hub, but that is dependent upon the needs of the position and amount of collaboration required.

Job Summary

As an Infrastructure Software Engineer for the IPCDN Infra team you will be expected to deploy, lead, and problem-solve the hardware platform that supports IPCDN applications and develop tools to help drive automation. The Comcast IPCDN team is a fast-growing, fast paced team of world-class experts who are continuously innovating IP Content Delivery. We are a team that grows with big challenges, superior results, high-quality products, well-documented software, and the agility to move quickly in all areas. What are the interesting problems you’ll be working on? Comcast provides a CDN through the Apache Traffic Control open-source project. We connect content providers to customer STBs and over-the-top applications like NBC Peacock, Disney+, and Roku. The CDN consists of thousands of individual servers distributed across Comcast’s entire footprint. As the CDN continues to scale we will need engineers who can automate the management of these servers, streamline deployment pipelines, reduce mean time to recovery, and quickly identify and resolve hardware and software issues. You’ll be working with some of Comcast’s best engineers on the future of content delivery. Who will you work with? IPCDN Infra engineers work and collaborate with industry authorities from many fields: software architects and developers, network engineers, data scientists, security specialists, and various streaming video technologists. IPCDN Infra engineers also engage with quality assurance engineers, technical operators, product owners, and vendors. Where can you make an impact? Your contributions will help scale the Comcast CDN to be one of the largest in the world. Your team will build and deploy servers that distribute video content to millions of existing and new customers. You’ll help influence groundbreaking video streaming technology standards using innovative technology and see your individual contributions have multi-million-dollar business impacts to Comcast’s bottom line.

Job Description

Responsibilities:

  • Ensure the successful deployment of CDN hardware into production.

  • Support teams who use the CDN to deliver content such as IP Linear, VOD, cloud DVR, and internal and external over-the-top customers.

  • Collaborate with engineering and business partners to create and implement service level objectives (SLO) and service level indicators (SLI).

  • Tackle and repair hardware and application issues within the CDN.

  • Craft and develop new tools and applications to automate existing pipelines.

  • Be involved in on-call duties as vital.

  • Regular and consistent attendance.

  • Other duties and responsibilities as assigned.

Technologies we use in our development:

  • Apache Traffic Control (ATC)

  • Apache Traffic Server (ATS)

  • Ansible

  • CentOS

  • Docker

  • Git

  • Golang

  • iLO/iDRAC

  • JSON

  • Python

  • YAML

Education, skill, and requirements:

  • BS in Computer Science and/or 3+ years equivalent experience.

  • 3+ years working with a scripting language like Python and configuration management tool like Ansible.

  • Strong troubleshooting and problem-solving skills, adaptable, proactive, and willing to take ownership.

  • Demonstrate technical leadership.

  • Solid understanding of Unix/Linux.

  • Have a data driven and analytical demeanor.

  • Large-scale system design and development experience.

  • Willingness to work with server hardware platforms and vendors.

  • Customer-focused delivery under agile methodology.

  • Strong analytical skills and attention to detail.

  • Ability to work in a fast-paced, constantly evolving environment.

  • ·Excellent written and verbal communication skills.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.

  • Lead the customer experience - think and act in ways that put our customers first, give them flawless digital options at every touchpoint, and make them promoters of our products and services.

  • Know your stuff - be hard-working learners, users and advocates of our innovative technology, products and services, especially our digital tools and experiences.

  • Win as a team - make big things happen by working together and being open to new ideas.

  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

  • Get results and growth.

  • Respect and promote inclusion & diversity.

  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

The VIPER team is an organization within Comcast’s grander Technology Product and Experience organization (TPX) which supports the Product Management, Research & Development, Engineering and Operations for Comcast’s Exceptional Video Experiences in use by Comcast and Syndicated Partners. We support both legacy QAM Video Delivery and the Next Generation IP Video Platform infrastructure from Content Acquisition to the Player consuming experiences we control the end-to-end Video delivery platforms. These platforms deliver video for live linear, video on-demand and cloud DVR services consumed by more than 20 million customers both in-home and out of home on stb’s, connected tv, mobile and desktop products.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years

Salary:

Pay Range: $80,962.20 - $121,443.29

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the [Register to View] on our careers site for more details.