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Job Details

Comcast Corporation

Sr DevOps Engineer (R336221)





Reston, Virginia, United States

Comcast’s Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. We offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia). Some roles can work virtual full-time if they are not near a Tech Hub, but that is dependent upon the needs of the position and amount of collaboration required.

Job Summary

Responsible for planning and designing new software and web applications. Analyzes, tests and assists with the integration of new applications. Oversees the documentation of all development activity. Trains non-technical personnel. Assists with tracking performance metrics. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.

Job Description

Xfinity Ordering Platform team is seeking a Senior Software Engineer to join our operations team. This team of highly passionate Operations engineers is responsible for supporting Multi-Cloud applications team with a high degree of stability, reliability and security that exceeds customer and stakeholder expectations. In this role you will collaborate internally, and with other teams, developers, architects and product owners to develop platforms for Public Cloud and on-prem environments. You are able to pick up new technologies quickly, be a strong teammate, and rapidly adapt to changing business and customer requirements. The ideal candidate will have experience Automating tasks, building and deploying Web apps and REST APIs on Cloudfoundry / AWS / Azure cloud in multi-region setups.

Core Responsibilities

  • Collaborates with project collaborators to identify product and technical requirements. Conducts analysis to resolve integration needs.
  • Designs new software and web applications, supports applications under development and customizes current applications. Develops software update process for existing applications. Assists in the roll-out of software releases.
  • Trains junior Software Development Engineers on internally developed software applications.
  • Oversees the researching, writing and editing of documentation and technical requirements, including evaluation plans, test results, technical manuals and formal recommendations and reports.
  • Keeps current with technological developments within the industry. Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects.
  • Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques. Serves as a guide and mentor for junior level Software Development Engineers.
  • Assists in supervising and evaluating performance metrics. Ensures team delivers software on time, to specification and within budget.
  • Works with Quality Assurance team to settle if applications fit specification and technical requirements.
  • Displays expertise in knowledge of engineering methodologies, concepts and skills and their application in the area of specified engineering specialty.
  • Displays expertise in process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Ability to work nights and weekends, variable schedule(s) and overtime as vital.
  • Other duties and responsibilities as assigned.
  • Design, deploy and run scalable and fault tolerant infrastructure to be used by services and applications.
  • Automate deployments and processes as needed to ensure accuracy and consistency
  • Engineering and supporting Hybrid cloud environments.
  • Collaborating with developers to help enhance the reliability and performance of the applications.
  • Implement security best practices including encryption, certificates, key management, patch management, security hardening and auditing.

Job Qualifications:

Experience with a major cloud provider, such as AWS, GCP, Azure.

Experience with at least one of these languages: Java, Python, Golang

Experience using and maintaining CI/CD tools such as Maven, Jenkins, git, Concourse or similar tools.

Experience working with automation tools such as Ansible, Puppet, Chef, Terraform.

Understanding of TCP/IP networking protocols and data formats like HTTP, JDBC, JSON, YAML.

Good understanding on concepts of multi-threading, cache, memory management, Java Virtual Machine.

Comfortable with operating systems like LINUX/UNIX.

Experience with Open source solutions for messaging, load balancing, and database software (Kafka, RabbitMQ, Redis, Elasticsearch).

Experience with Platform as a Service (PaaS) technologies such as Kubernetes, cloudfoundry.

Experience with application clustering, load balancing, high availability, and reliability concepts and supporting technologies.

Experience with monitoring systems such as Prometheus, Grafana, Splunk, or the ELK Stack.

Ability to communicate professionally and collegially with technical and management colleagues and team members.

Experience with monitoring and managing cloud resources, services for production systems.

A passion for providing excellent service to all internal and external customers.

A bachelor's degree in computer science or equivalent with 5+ years professional experience.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Be responsible for the customer experience - think and act in ways that put our customers first, give them flawless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be hard-working learners, users and advocates of our groundbreaking technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new insights!
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth!
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.


  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.


Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the [Register to View] on our careers site for more details.