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Job Details


Comcast Corporation

Product Manager, Data Products (R339126)

Telecommunications

All

Yearly

No

Philadelphia, Pennsylvania, United States

Comcast’s Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. We offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia). Some roles can work virtual full-time if they are not near a Tech Hub, but that is dependent upon the needs of the position and amount of collaboration required.

Job Summary

Comcast and SKY are working on several joint product ventures in the Video and Broadband space. Starting with the launch of SKY Glass/SKY Q in 2021, we are leveraging the power of Comcast's technologies to deliver innovative products to SKY's customers in the EU and beyond. Comcast is seeking a Data Product Manager to lead all data-related initiatives for SKY's global Video & Broadband product portfolio. This important role is responsible for managing the pricing, packaging and documenting new products ideas and conducts user need analyses for ancillary products so that subscriber and financial objectives are achieved. Manages ongoing product management of new and existing products. Conducts the budgeting, planning, analysis and monitoring required to ensure unit and financial targets are met for assigned products. This job is an individual contributor role that does not have direct responsibility for supervision or performance management of staff.

Job Description

In this role, the successful candidate will closely collaborate with business owners, product and engineering teams in order to drive the design and development of data products and solutions to meet the analytics, reporting and machine learning needs of our internal and external customers. They will be responsible for defining and prioritizing requirements and maintaining the data product roadmap by working directly with our data platform, engineering and collaborator teams. The role also involves collaboration with program management, engineering and operations teams on the QA and release of products, as well reporting on progress and issues to senior leadership.

Preferred Qualifications & Skills:

  • Familiarity with data processing and data engineering tools like Spark and Databricks, as well as public cloud services (AWZ, Azure, GCP), by work experience or education preferred.

  • Data Analytics (SQL, Looker or Tableau knowledge in particular).

  • Prior experience in a technical product or solutions focused role (e.g., as a product owner/manager or solutions architect).

  • Ability to work independently to understand and tackle problems

  • Strong written and verbal story-teller.

  • Proven track record to work closely with technical partners to successfully build and promote offerings on a prioritized roadmap.

  • Can work with other Product Owners, regardless of agile or serial based models in scheduling work delivery and best product/platform design.

  • Bachelor’s Degree or equivalent experience. B.S. or M.S. in a technical field (Engineering, Computer Science) is considered a plus.

Core Responsibilities

  • Internalizes and represents the Voice of the customer throughout the product lifecycle.

  • Performs competitive analysis and conducts market research.

  • Teams with product development to deliver high quality products on time.

  • Participates in the strategy setting for enhancements to product content, pricing, packaging and features.

  • Assists in budgeting and variance analysis of product's unit and financial performance, with goal of seeing opportunities and risks. Concisely communicate trends, opportunities and risks, develop and defend POV for product features/benefits.

  • Conducts feasibility assessments, capability gap analysis (i.e., what is wanted vs. what is attainable).

  • Consistent exercise of independent judgment and discretion in matters of significance.

  • Regular, consistent and punctual attendance.

  • Other duties and responsibilities as assigned.

Employees at all levels are encouraged to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.

  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

  • Know your stuff - be hard-working learners, users and advocates of our innovative technology, products and services, especially our digital tools and experiences.

  • Win as a team - make big things happen by working together and being open to new insights.

  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

  • Get results and growth.

  • Respect and promote inclusion & diversity.

  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the [Register to View] on our careers site for more details.