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Job Details

Comcast Corporation

Ethernet Product Development Manager (R337800)





Mount Laurel, New Jersey, United States

Comcast’s Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. We offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia). Some roles can work virtual full-time if they are not near a Tech Hub, but that is dependent upon the needs of the position and amount of collaboration required.

Job Summary

Responsible for recruiting, developing and managing a team of product development engineers. Designs, implements and sustains engineering of Company's applications and services. Manages team which may include exempt and non-exempt employees. Provides subject matter guidance to employees as required. Develops processes and procedures to drive department efficiencies, assist in development and meeting of, departmental budget.

Job Description

The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience. The Comcast Network and CONNECTivity (CONNECT) organization is a highly agile, fast-paced, dedicated group at the forefront of change focused on innovating, building, and operating the best in class, most reliable access network for our customers.

About the Team / Role:

The Ethernet Product Development Manager will be responsible for leading the technical engineering team focusing on our Comcast Business Ethernet line of products and services. This individual will work with our partners in the Business Unit as well as Service Assurance/Delivery to align the Metro-E portfolio to deliver new and existing product features and functionality from inception to production release. The Manager will use their technical background to help define technical scope, align product definitions with industry standards and provide comprehensive test and certification plans to support all business services. They will also support new areas of business that will define the products of the future. Experience with supporting MEF based L2/L3 ethernet services is a plus to drive adherence to industry standards across the product set. This person will partner with the larger E2E service delivery team to translate technical ethernet requirements into fully automated system workflows. They will work with the business team to continually refine Comcast Business network SLA goals utilizing SOAM and y.1564 measurement tools.

What You'll Do:
  • Maintain our portfolio of Ethernet Products including EPL, EVPL, E-LAN, EDI, EaEPL, E-Tree
  • Manage a team of Engineers (FTE and Contractors) focused on the Metro-Ethernet portfolio
  • Develop and execute on comprehensive test and certification plans cover existing and new features
  • Assess technical and operational feasibility and provide feedback to Product Managers
  • Work with internal DSE product teams to align projects across the E2E workflow for system automation
  • Work with Service Delivery/Assurance to maintain Operational release documents, patches, updates
  • Work with TPX-CPT to maintain core network projects and alignment with overall infrastructure strategy
  • Maintain Security initiatives for the Ethernet program (hardware, software, OS and service)
  • Responsibility for all CPE Hardware Certification as well as Operating Systems per Vendor
  • Maintain and enhance our DSE centralized lab providing the foundation for all test and cert efforts
  • Support all areas of SLA measurements across the Comcast Network including OAM/CFM, RFC2544, y.1564
  • Support Direct 2 Cloud evolution of the products and services

Skills & Experience We're Looking For:
  • Strong people leader
  • Experience managing projects with partners and helping move the talent on an engineering team forward
  • Excellent presentation skills
  • Dynamic individual who enjoys working with people and building products

About Our Perks & Benefits:

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and benefits we make available to our US-based employees:

  • Medical & Dental
  • 401(k) Savings Plan
  • Generous paid time off
  • Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
  • Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.
  • Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.
Learn more at [Register to View]

Reasonable Accommodation

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.


Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the [Register to View] on our careers site for more details.