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Job Details

Comcast Corporation

Manager, Cable HQ and Corporate HR Operations





Philadelphia, Pennsylvania, United States

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for partnering with assigned client organizations and Human Resources team(s) to ensure strategies and initiatives are met. Coordinates recruitment, compliance, benefits, compensation and employee relations activities to maximize employee resources. Manages team which may include exempt and non-exempt employees. Serves as subject matter expert and provides guidance to employees as required. Develops processes and procedures to drive department efficiencies.

Job Description

Responsible developing and implementing project management strategies to achieve required HR department objectives.

Core Responsibilities

  • Leads HR Operations team
  • Leads cross functional teams and projects related to HR initiatives that impact all aspects of the business or function
  • Responsible for creating the data and analytics strategy across Cable HQ and Corporate HR (in partnership with the COEs). Reviews and reports on HR and employee data, business trends and results to help build business strategy. Reconciles findings with business requirement specifications, designs, and plans.
  • Recommends and implements workflow processes improvements across the HR team. Develops processes and procedures to drive efficiencies.
  • Supports and executes HQ and Corporate projects and initiatives.
  • Serves as compensation lead
  • Responsible for leading, innovating and coordinating all annual processes including merit, annual performance management process and talent management process.
  • Coordinates mandatory compliance of standard HR initiatives (YourVoice, eNPS, handbook acknowledgments, Mandatory Training)
  • Operates HRIS system to maintain appropriate data integrity (Roster and PersAdmin audits, employee changes, etc.) Acts as an HRIS Subject Matter Expert for Human Resources Business Partners.
  • Coordinates participation in leadership development programs.
  • Prepares presentations and other informational documents in support of business/function HR plans.
  • Ensures compliance to state and federal labor and wage and hour programs and regional lead on internal/external audits
  • Brings forward innovative ideas based on data analysis including internal and external benchmarking
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.


  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.


Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the [Register to View] on our careers site for more details.