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Job Details


Comcast Corporation

Senior Technical Program Manager

Telecommunications

All

Yearly

No

Philadelphia, Pennsylvania, United States

Comcast’s Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. We offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia). Some roles can work virtual full-time if they are not near a Tech Hub, but that is dependent upon the needs of the position and amount of collaboration required.

Job Summary

The Developer Experience (DevX) team is designed to improve the way our Comcast engineering teams develop solutions, and to make the lives of our Comcast developers easier and more enjoyable during their day-to-day jobs of developing, delivering, and managing software. We offer a set of 13 core developer services, supported by over 80 platforms, that help our customers work better, deliver their software faster, and stay cost-effective. We know that when we do all that, we make our development community happier too. As part of the Comcast TPX DevX: Portfolio team, you are a vital member of the Comcast Cable CTO's organization. Our team is integral to the very fabric of the DevX organization, in that most of our customers are our own DevX teammates. Our team focuses on aligning our internal DevX organization operations and delivering our large, cross-cutting programs across TPX. We support DevX’s many efforts through strategic planning and portfolio management, driving consistency across the organization to create a seamless, positive experience for the teams that run our services and platforms. We are a diverse group of customer-centric, curious risk-takers, willing to disrupt ourselves and others and driven by a desire to create operational excellence. We are seeking a passionate, self-directed technical program manager to help lead cross-functional strategic programs and help support our internal DevX organization operations, primarily portfolio management.

Job Description

As a Technical Program Manager, you will lead some of our cross-functional strategic programs through different stages of a program lifecycle, from the early stages of building a strategy and business case to gaining leadership support, to standing up the program and delivering it within the scope, within budget, and on schedule. You will have an opportunity to coordinate among a wide range of cross-functional internal and external resources, and you will rely on clear communication to both share information with the intended target audience and gather the information you need to successfully achieve your outcomes.

In addition to program delivery, the Sr. Technical Program Manager will support the team’s core objective of driving operational excellence across the DevX organization. You will have an opportunity to partner with all of our technical program managers, scrum masters, service leads, and leadership to find opportunities to improve our operations and encourage consistency across our service portfolio. Along with portfolio management, you will help ensure our customer communications and messaging look and feels consistent, partnering with our DevX Product team to find the best mechanisms to articulate and share our portfolio of work broadly.

We strive to make our Portfolio team truly an outstanding place to work, with an unrivaled culture that prioritizes balance. While we are passionate and serious about creating value together through our work, we recognize that how we achieve our successes together is equally as meaningful. Above all, our organization prioritizes doing what is right for our customers, one another, and the broader company (and shareholders) that we serve. We look forward to your additions to this ever-evolving culture!

Core Responsibilities

  • Deliver cross-functional strategic programs, often in ambiguity, helping define and understand the scope, building program plans and program records, coordinating across internal and external partners, supporting budget and forecasting exercises, facilitating key meetings, and assessing and mitigating risks to desired outcomes

  • Partner with DevX portfolio managers, technical program managers, and scrum masters to identify opportunities for process improvement and consistency across the portfolio

  • Collaborate with our DevX Product team, DevX leadership, and our DevX service owners to create valuable communications for our internal organization and consumers of our services

Required Qualifications

  • 4+ years of relevant experience in technical program management or equivalent role

  • 5+ years of relevant experience in the technology industry

  • Ability to engage effectively with stakeholders at all levels, from executive stakeholders to engineers who are supporting our platforms and services

  • Excellent written and verbal communication skills

  • Proven track record of delivering results and owning programs end-to-end

Preferred Qualifications

  • Bachelor’s degree or related studies

  • Proven technical background with understanding and/or hands-on experience in software development

  • Proven track record of leading large programs

  • A demonstrated success in building influence and positive relationships across a large organization with many cross-functional stakeholders

  • Experience with program/portfolio management tools, such as Jira, Rally, ServiceNow, etc.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the [Register to View] on our careers site for more details.