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Job Details


Comcast Corporation

Data Analyst

Telecommunications

All

Full Time

On Site

No

Philadelphia, Pennsylvania, United States

Comcast’s Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. We offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia). Some roles can work virtual full-time if they are not near a Tech Hub, but that is dependent upon the needs of the position and amount of collaboration required.

Job Summary

Responsible for working cross-functionally to collect data and develop models to determine trends utilizing a variety of data sources. Imports, cleans, transforms, or manipulates data with the purpose of understanding or making conclusions from the data for decision making purposes. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.

Job Description

CFT (Comcast Forecasting Tool) is a 7-member team (3 onshore and 4 offshore). As a team, we are responsible to generate forecasts for the truck rolls, and the technicians are required to support those trucks based on data trends (historical and scheduled). The user of this tool is the division/region forecasters and the finance team.

This individual will work as part of the Forecasting and Analytics Agile Scrum Team within the Workforce Mgmt. Domain. The team Builds platforms that provide Data and insights on Comcast's Technician Workforce to the business. With the goal of matching Technician availability with the preferences of Comcast's customers.

Core Responsibilities

  • Collaborates with both the analytic organization and its technology partners to define and publish complex data products.
  • Provides training to and acts as technical resource for team members.
  • Acts as a subject matter expert in one or more data subject areas such as sales, call center, network operation and financial data.
  • Serves as a team leader within a work group or on cross-functional teams; accepts team lead stretch assignments. Presents results, recommendations and business insights to broader senior leadership team.
  • Produces a variety of reports, graphs, summaries and presentations that convey analytic results and align with business needs.
  • Performs basic research on root cause of data anomalies that are uncovered through normal course of analysis.
  • Writes complex SQL to query large data platforms such as Teradata, SQL server, Oracle and Hadoop to obtain data vital for analysis. Combines data as needed from disparate data sources to complete analysis.
  • Participates in defining business intelligence requirements for projects and data requests.
  • Participates in multiple enterprise wide projects by providing data analysis to project leaders.
  • Follows best practices and established policies in business intelligence data analysis, maintenance and data quality.
  • Builds technical documentation (internal).
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Abilitto work nights and weekends, variable schedule(s) and overtime as vital.
  • Other duties and responsibilities as assigned.

Skill Sets:

Must-Have: SQL Query (Cassandra, PostgreSQL Server, Oracle), Python, Big Data (Spark), Business Intelligence (BI).

Bachelors Degree

2-5 Years of Experience


Good to Have: Java, microservice architecture, CI/CD

About Our Perks & Benefits

We are determined to build an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and benefits we make available to our US-based employees:

  • Medical & Dental
  • 401(k) Savings Plan
  • Generous paid time off
  • Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
  • Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.
  • Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Learn more at [Register to View] ([Register to View] )

Reasonable Accommodation:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

=== THIS POSITION IS INELIGIBLE FOR VISA SPONSORSHIP. TO BE CONSIDERED FOR THIS ROLE, YOU MUST BE LEGALLY AUTHORIZED TO WORK IN THE UNITED STATES AND NOT REQUIRE SPONSORSHIP FOR EMPLOYMENT NOW OR IN THE FUTURE. ===

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the [Register to View] on our careers site for more details.