Acct Exec 2, Community Account Sales
Job SummaryResponsible for securing long-term Right of Entry (R.O.E.) Agreements to new and existing MDU Owners, Developers, HOAs, Management Companies & College and Universities. This role will provide end-to-end sales cycle management including prospect identification and qualification, funnel and prospect management, sales forecasting, proposal generation and contract closure. Serves as point-of-contact for customers in assigned area. Works with moderate guidance in own area of knowledge.
Identifies opportunities, introduces and sells advanced technology products and services to new and existing MDU clients. Effectively manages sales funnel, sales opportunities, and sales forecasts for accuracy.
Establishes consultative relationship with client(s) to understand their needs in order to provide proposals with solutions that will help owners realize their goals utilizing a solution selling strategy.
Presents company services to new and existing customers so they are aware of the company’s full suite of services. Develops and provides consultations, presentations and bulk and retail proposals using our services to differentiate us from the competition. Services include but are not limited to, WiFi Ready, Managed WiFi, Smart Communities and IPTV.
Builds and maintains strong, long term relationships with owners, developers, property managers and university officials.
Develops and maintains effective working relationships with internal cross-functional partners.
Ensures a positive customer experience by facilitating smooth customer transitions between internal partners during onboarding.
Manages defined territory to include development of local business partnerships and organizational affiliations and local enhancement of company’s positioning and brand. Makes presentations to managers and developers and attends meetings and social functions to maintain a high level of visibility for the company.
Notifies senior leadership of changes to market dynamics and the competitive landscape.
Provides exemplary customer service in order to build and maintain strong relationships between customers and the company. Follows up on all leads, inquiries and messages and works with cross-functional partners to resolve issues in a timely manner and provide an exceptional customer experience.
Interfaces regularly with high level clientele, including but not limited to: C-Suite Executives, Property Owners, Coop/Condo Board Members, Attorneys, Building Managers, Developers, Government Officials, etc.
Builds strong business cases supported with accurate financial modeling, documentation and appropriately negotiated legal agreements.
Reviews assigned territory to ensure all customers are contacted on a prescribed, periodic basis.
Assists in the preparation of project status reports and maintains accurate sales/service records and customer activity records.
Achieves and exceeds monthly/quarterly/annual assigned sales and business quality objectives.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employee
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the [Register to View] on our careers site for more details.