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Job Details

Waste Management

Onboarding Optimization Manager (22005211)

Waste Management




Lombard, Illinois, United States

%3Cp style=%22text-align%5C: center;;font-family%5C: Arial;;%22%3EEqual Opportunity Employer%5C: Minority/Female/Disability/Veteran%3C/p%3E%0A%0A%3Cp style=%22font-family%5C: Arial;;%22%3EWaste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.%3C/p%3E%0A%0A%3Cp style=%22font-family%5C: Arial;;%22%3E%3Cu%3E%3Cstrong%3EI. Job Summary%3C/strong%3E%3C/u%3E%3Cbr /%3E%0AThe Onboarding Optimization Manager is responsible for Centralized Hiring, Onboarding, Retention, and workforce planning for operational success within our organization. This role is key to long term success of talent within frontline operations.%3C/p%3E%0A%0A%3Cul%3E%0A %3Cli%3E%3Cspan style=%22line-height%5C:105%%22%3EThe Onboarding Optimization Manager will be part of a project team tasked with helping the area build out a more robust onboarding program for Drivers.%26nbsp; The program goal will be to enhance the new hire experience and ensure an efficient, consistent and welcoming path as they begin their career with WM.%3C/span%3E%3C/li%3E%0A %3Cli%3E%3Cspan style=%22font-size%5C:11pt%22%3E%3Cspan style=%22font-family%5C:Calibri,sans-serif%22%3EAreas of focus will be%5C:%3C/span%3E%3C/span%3E%0A %3Cul style=%22list-style-type%5C:circle%22%3E%0A %3Cli%3E%3Cspan style=%22font-size%5C:11pt%22%3E%3Cspan style=%22font-family%5C:Calibri,sans-serif%22%3ESupporting leaders to ensure they have the tools and skills to interview and selecting candidates that are an ideal job fit (this will include helping to ensure interviewers are properly trained, using a consistent interview approach, realistic job previews, and communicate the value of a WM career during the process).%26nbsp; Will also support the implementation of streamlined/centralized hiring processes.%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli%3E%3Cspan style=%22font-size%5C:11pt%22%3E%3Cspan style=%22font-family%5C:Calibri,sans-serif%22%3EWork with a cross-functional team to make continuous improvements to the pre-hire, Day 1 and Green Week training experience.%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli%3E%3Cspan style=%22font-size%5C:11pt%22%3E%3Cspan style=%22font-family%5C:Calibri,sans-serif%22%3ESupport the implementation of Project Welcome Aboard, ensure proper training %26amp; utilization of Driver Trainers, and monitor progress and accountability for OJT completion.%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli%3E%3Cspan style=%22font-size%5C:11pt%22%3E%3Cspan style=%22font-family%5C:Calibri,sans-serif%22%3EProvide enhanced, on-site interviewing %26amp; onboarding support to MHN Heatmap sites as needed.%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli%3E%3Cspan style=%22font-size%5C:11pt%22%3E%3Cspan style=%22font-family%5C:Calibri,sans-serif%22%3ECollaborate with leadership and people team in identifying root cause of new hire turnover and identifying continuous improvements to the new hire experience.%3C/span%3E%3C/span%3E%3C/li%3E%0A %3C/ul%3E%0A %3C/li%3E%0A %3Cli%3E%3Cspan style=%22font-size%5C:11pt%22%3E%3Cspan style=%22font-family%5C:Calibri,sans-serif%22%3EHome office location will be flexible, with up to 50% travel throughout Chicagoland, NW Indiana and Central IL.%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli%3E%3Cspan style=%22font-size%5C:11pt%22%3E%3Cspan style=%22font-family%5C:Calibri,sans-serif%22%3EOpen to internal candidates, ideally with Route Manager or other leadership and/or HR experience.%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli%3E%3Cspan style=%22font-size%5C:11pt%22%3E%3Cspan style=%22font-family%5C:Calibri,sans-serif%22%3EStrong organization and communication skills, and the ability to work with a cross-functional team to implement new processes, tools %26amp; resources.%3C/span%3E%3C/span%3E%3C/li%3E%0A %3Cli%3E%3Cspan style=%22font-size%5C:11pt%22%3E%3Cspan style=%22font-family%5C:Calibri,sans-serif%22%3EThis is a newly created role, and the work is likely to evolve over time as processes mature and enhancement opportunities are identified.%26nbsp; An ideal candidate will be flexible, creative, process improvement oriented.%3C/span%3E%3C/span%3E%3C/li%3E%0A%3C/ul%3E%0A%0A%3Cp style=%22font-family%5C: Arial;;%22%3E%3Cu%3E%3Cstrong%3EII. Essential Duties and Responsibilities%3C/strong%3E%3C/u%3E%3Cbr /%3E%0ATo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.%26nbsp;%3C/p%3E%0A%0A%3Cul%3E%0A %3Cli%3EManages daily driver candidate interviews, will be able to partner with multiple sites and meet candidates on site, to provide a realistic job preview.%3C/li%3E%0A %3Cli%3EManages logistics of scheduling on site interviews at various sites. Will also be responsible for Weekly new employee onboarding training.%3C/li%3E%0A %3Cli%3EPartners with multiple business units to lead workforce planning and set staffing goals for sites. Is responsible for helping move those sites toward achieving those goals.%3C/li%3E%0A %3Cli%3EOversees candidate offer process in partnership with Talent Acquisition partners.%3C/li%3E%0A %3Cli%3EResponsible for assurance of OJT completion, and assignment of a Dedicated Driver Trainer/Mentor. %26nbsp;%3C/li%3E%0A %3Cli%3EInvestigates, why employees are leaving the company and provide feedback to business unit leadership, Operations Solutions Manager, Talent Acquisition, and People Team.%3C/li%3E%0A %3Cli%3EAssist District manager in the creation and execution of retention strategy for frontline employees.%3C/li%3E%0A %3Cli%3ECreates and submits weekly and month end reports to senior management.%3C/li%3E%0A%3C/ul%3E%0A%0A%3Cp style=%22font-family%5C: Arial;;%22%3E%3Cu%3E%3Cstrong%3EIII. Supervisory Responsibilities%3C/strong%3E%3C/u%3E%3Cbr /%3E%0AThe highest level of supervisory skills required in this job is the management of supervisory employees.%3C/p%3E%0A%0A%3Cp style=%22font-family%5C: Arial;;%22%3E%3Cu%3E%3Cstrong%3EIV. Qualifications%3C/strong%3E%3C/u%3E%3Cbr /%3E%0AThe requirements listed below are representative of the qualifications necessary to perform the job.%3Cbr /%3E%0A%26nbsp;%26nbsp;%3Cbr /%3E%0A%3Cu%3EA. Education and Experience%3C/u%3E%3C/p%3E%0A%0A%3Cul%3E%0A %3Cli%3EEducation%5C: Bachelor%26rsquo;s Degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience.%3C/li%3E%0A %3Cli%3EExperience%5C: At least three (3) years of previous operations management experience (in addition to education requirements) in transportation, logistics, or solid waste operations and three (3) years of experience interviewing and hiring CDL Drivers and other frontline positions.%3C/li%3E%0A%3C/ul%3E%0A%0A%3Cp style=%22font-family%5C: Arial;;%22%3E%3Cu%3EB. Certificates, Licenses, Registrations or Other Requirements%3C/u%3E%3C/p%3E%0A%0A%3Cul%3E%0A %3Cli%3ENone required.%3C/li%3E%0A%3C/ul%3E%0A%0A%3Cp style=%22font-family%5C: Arial;;%22%3E%3Cu%3EC. Other Knowledge, Skills or Abilities Required%3C/u%3E%3C/p%3E%0A%0A%3Cul%3E%0A %3Cli%3ENone required.%26nbsp;%3C/li%3E%0A%3C/ul%3E%0A%0A%3Cp style=%22font-family%5C: Arial;;%22%3E%3Cu%3E%3Cstrong%3EBenefits%3C/strong%3E%3C/u%3E%3Cbr /%3E%0AAt Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.%3C/p%3E%0A%0A%3Cp style=%22font-family%5C: Arial;;%22%3EIf this sounds like the opportunity that you have been looking for, please click %26quot;Apply.%3C/p%3E%0A