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Job Details
Waste Connections Incorporation
Customer Service Representative (R-49995)
Waste Connections of New Orleans is seeking an experienced CSR with call center experience to join our team in Bridge City, LA!
We offer excellent benefits, 401k match $1 per $1, vacation and year round over time.
JOB RESPONSIBILITIES:
- Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
- Assist customers by phone and in person to receive orders for installation, turn on, discontinuance, or change in service.
- Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
REQUIREMENTS:
- 2+ years of Customer Service experience in a high call volume atmosphere
- Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required
- Excellent organization and communication skills
- Ability to analyze and solve problems. Gather data, compile information, and prepare reports
Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minorities/Female/Disabled/Veterans)