Manager Field Ops-Area (14144)
About USS You may not notice United Site Services, but we are always there - at construction sites, industrial facilities and live events all across America. We take pride in providing essential services like portable restrooms, portable sinks, temporary fence and more for customers across 25 states. Join a company that makes a difference in communities across the country while providing for yourself and your family.
The Area Manager is a dynamic leadership role that is responsible for overseeing all activities of multiple branches. This is a highly collaborative role working with Regional Vice Presidents, Operations Managers/Supervisors, and other Operations personnel to ensure branches are running at their best.
Manage and coordinate all operational activity for the branch(es). Monitor all service levels, deliveries, pickups, installations, and projects to ensure the best efficiencies. Recommend measures to improve operational practices and quality of customer care. Work directly with other departments to ensure excellent/positive communication within region. Work with various departments to resolve customer service & delivery issues. Work with Area Managers in other areas to coordinate asset transfers. Analyze and report on operational activities, i.e., service levels, routing efficiency, labor & overtime, fuel, etc. Work with the Regional Vice President to develop and implement standard practices, efficiency recommendations, etc. Responsible for oversight of fleet DOT administration including, log books & record maintenance, etc. to ensure compliance is being met. Review and approve time off request forms and schedule time off based on operational necessity. Review and approve Time Saver punches prior to submitting for payroll processing in the absence of a branch Operations Manager when needed. Responsible for the supervision of administration of the company's safety program at the branch(es) to ensure compliance. Work with Safety & HR departments to coordinate training, where necessary. Responsible for employee development & conducting periodic performance reviews. Create and maintain a positive, safe and effective work environment. Drive/operate variety of company vehicles as needed Pull trailers with company vehicles as needed. Manage the budget and P&L of the branch(es).
Customer Service Teamwork Time Management Organization Communications Decision Making and Problem Solving Have experience with multi-stop routing system and dispatch procedures Computer knowledge (Navision, Microsoft Office and routing/logistics software). Excellent written and verbal communication skills. Knowledge of financial statements. Experience managing a budget. Knowledge of all company assets in inventory. Knowledge of proper cleaning, repair, service, and maintenance of those assets. Valid Driver License Physical Requirements Sit while driving and stand while servicing products Use hands and fingers to handle, control or feel objects tools or controls Repeat the same movements See details of objects that are less than a few feet away and also at greater distance Speak clearly so customers can understand Understand the speech of another person Hear sounds and recognize the difference between them Be able to walk up to 30 minutes at a time without exertion Enter and exit equipment by stepping and kneeling Lift up to 40lbs from your waits to your shoulders Lift 30lbs from the floor to your head Crouch and squat Push 100lbs and pull 100lbs horizontally Regularly sit while answering phones or reply to emails Regularly repeat the same movements when entering data at the computer Regularly see details of objects that are less than a few feet away Focus on one source of sound and ignore others See differences between colors, shades and brightness
EEO Statement United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.