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Job Details

United Site Services

Key Account Manager

Waste Management




San Jose, California, United States

Primary Purpose

About USS

You may not notice United Site Services, but we are always there - at construction sites, industrial facilities and live events all across America. We take pride in providing essential services like portable restrooms, portable sinks, temporary fence and more for customers across 25 states. Join a company that makes a difference in communities across the country while providing for yourself and your family.

Role Description

The Key Account Manager manages business development activities for the company driving sales activities and the acquisition of new business from key accounts & customers. These will be strategic accounts as identified by the Sales VP and the KAM will own the relationship at the highest level within said accounts. The KAM will work with the Territory Account Managers to increase share of wallet from these accounts and identify and acquire new key accounts.

Essential Functions

  • Building the business within the region/area using a variety of sales techniques.

  • Seeking opportunities of higher-level sales asset & responsible for relationships at the highest level regionally (Regional Commercial Construction and/or Sector Focused)

  • Creating, negotiating and closing agreements.

  • Sector/End Market focused in activities

  • Building relationships with existing clients in an attempt to increase their current spend.

  • Driving peak performance and sales success across the region.

  • You will be instrumental in devising and implementing the strategy for meeting sales performance targets.

  • Leverage market data and analytics to define effective value propositions

  • Act as the connective tissue between regional/area key accounts and Territory Account Managers to ensure maximum coverage in multiple territories.

  • Coordinate with various departments within the company to ensure customer requests are handled appropriately and in a timely fashion.

  • Mentor and coach Territory Account Managers throughout selling process

  • Be the subject matter expert for end market pursuit (Event, Industrial etc)

  • Maintain a comprehensive knowledge of all USS products and services

  • Identify key projects and opportunities in the region/area from key accounts and work Territory Account Managers to pursue and close.

  • Produce quotes and orders through

  • Documenting sales activities and leveraging business intelligence through

  • Work closely with Sales VP and Director of Sales to create regional/area strategy for Key Account identification.

  • Attending relevant industry events and conferences to build business.

  • Champion, demonstrate, and uphold our values: Easy, Safe, & Clean.


  • Strong PC proficiency (Microsoft Office, CRM, etc.)

  • New business development

  • Customer Relationship development

  • Ability to sell value to differentiate USS from the competition

  • Prospecting / Cold Calling / Referral generation

  • Customer Service

  • Teamwork with all sales channels and operations

  • Lead Sourcing Closing and Negotiating

  • Time Management

  • Organization

  • Excellent follow up skills (leads, issue resolution, etc.)

  • Strong written and verbal communications

  • Decision Making and Problem Solving

  • Other required skills: Meeting Sales Goals, Motivation for Sales, Territory Management, Presentation Skills, Performance Management, Building Relationships, Emphasizing Excellence, Negotiation, Results Driven, Sales Planning, Managing Profitability

  • Relevant industry background gained from a competitor or company in a related industry preferred.

  • Proven sales professional who is used to working to targets.

  • Proven track record in sales, business development and winning new business.

  • Proven track record of increasing revenue through generation of leads.

  • Show an understanding of the challenges facing the industry at present and illustrate a knowledge of the operational attention to detail that will be required to succeed within the industry.

  • Valid Driver's License and proof of current automobile insurance.

Physical Requirements

  • Sit while driving and stand while meeting with customers

  • Use hands and fingers to handle, control or feel objects tools or controls

  • Repeat the same movements

  • See details of objects that are less than a few feet away and also at greater distance

  • Speak clearly so customers can understand

  • Understand the speech of another person

  • Hear sounds and recognize the difference between them

  • Sit while answering phones or reply to emails

  • Repeat the same movements when entering data at the computer

  • See details of objects that are less than a few feet away

  • Focus on one source of sound and ignore others

  • See differences between colors, shades and brightness

EEO Statement

United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.