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Job Details

Waste Connections Incorporation

Collections Representative

Waste Management


Full Time

On Site


Elk Grove Village, Illinois, United States

Groot Industries, a subsidiary of Waste Connections, has an immediate opening for aCollections Representative at their Elk Grove Village location. In this position you will be responsible for making ahigh volumeof outbound collection calls on delinquent accounts, taking customer payments over the phone, setting up payment arrangements, and working to resolve problems that arise concerning service or billing. This is a full-time position, offering $22 per hour and an excellent benefits package. Schedule is Monday-Friday from 7 am to 3:30 pm.


  • Making a volume of outbound calls daily on delinquent accounts
  • Working with various managers and departments strategizing and executing monthly collection plans
  • Handle difficult customers and escalated calls
  • Maintain accurate notes in customer accounts
  • Provide assistance with on line payments
  • Provide customers recap of accounts for billing disputes
  • Results reporting to management


  • Minimum of 1 year of experience making heavy outbound collections calls highly preferred.
  • Strong computer skills to include Microsoft Excel and Word experience.
  • Strong verbal and written communication skills.

Apply today and Connect with Your Future!

We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement.

Waste Connections is an Affirmative Action/Equal Opportunity Employer(Minorities/Female/Disabled/Veterans)