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Job Details


Waste Connections Incorporation

Dispatcher

Waste Management

All

Full Time

On Site

No

Alexandria, Louisiana, United States

We are looking for a Dispatcher to join the team at our Hauling site in Alexandria, LA.

The schedule is Monday - Thursday 8:00 a.m.-5:00 p.m., and Friday 8:00 a.m. -4:00 p.m. The pay is competitive, and we offer excellent benefits, 401k match $1 per $1, vacation, and year round work.

DUTIES AND RESPONSIBILITIES:

  • Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
  • Analyzing and resolving customer inquiries for missed pick-ups, misplaced containers and property damage.
  • Assisting driver(s) when a pick up or delivery is in question before servicing.
  • Scheduling and dispatching work to various employees and departments throughout the day.
  • Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
  • Deliver services to customers in a manner that promotes goodwill. Interacts with customers daily.
  • Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.
  • Must have excellent attention to Detail.

MINIMUM JOB REQUIREMENTS:

  • 2 years of Dispatcher or Call Center experience in a transportation or logistics atmosphere preferred.
  • Strong typing skills
  • Must have working knowledge of MS Office Suite (Excel, Word, Outlook, Etc.)
  • Excellent organization and communication skills, both orally and written.

We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".

Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minorities/Female/Disabled/Veterans)