*UPGRADE IN PROGRESS* -- CareerCircle platform upgrades will occur between Monday June 27th 10PM Eastern Time through Tuesday June 28th 4AM Eastern Time.&nbsp; The system may be intermittently unavailable during this timeframe.&nbsp;&nbsp;

*UPGRADE IN PROGRESS* -- CareerCircle is upgrading its capabilities and as a result the system may be temporarily unavailable as we bring new capabilities and infrastructure online to better serve our members.&nbsp; If you receive an error during this timeframe please bear with us as we're working to improve our system and you may need to retry that operation at a later time.&nbsp; &nbsp;

Responsibilities:<ul> <li>Execute all aspects of the counter sales function including order entry and answer branch phones</li> <li>Existing account management - call on occasion to check on customer satisfaction</li> <li>Serve as primary contact with accounts - develop excellent relationships</li> <li>Provide customers with product and delivery information</li> <li>Process purchase orders and requests for quotes</li> <li>Provide accurate information regarding availability of in-stock items</li> <li>Recommend alternate products based on cost, availability, or specifications</li> <li>Generate new and repeat sales by providing product and technical information in a timely manner</li> <li>Educate customers about features and benefits of products in order to improve product related sales and customer satisfaction</li> <li>Keep current on competitive activity and pricing</li> <li>Supports and implements all Company promos with all customers</li> <li>Other tasks as assigned</li> </ul>Qualifications:<ul> <li>General knowledge of Refrigeration/HVAC wholesale experience</li> <li>Product knowledge and understanding of the Refrigeration and HVAC industries</li> <li>Comprehends Thermal's Inside Sales, Warehouse, and delivery functions</li> <li>Excellent knowledge of the products that Thermal Supply sells</li> <li>Excellent verbal and written communication skills</li> <li>Ability to multitask</li> <li>Shows good judgement and demonstrates calmness under pressure. Excellent computer knowledge including Microsoft Office and Proactive, self-motivated and willingly seeks opportunities to benefit Thermal Supply</li> <li>Positive approach towards customers and fellow staff members</li> <li>Thinks creatively and identifies sales opportunities</li> <li>Able to communicate with customers in person or on the phone</li> <li>Good organizational skills</li> </ul> The Company offers a comprehensive benefits package. Benefits for employees include healthcare and dental insurance, life and long-term disability insurance, 401K and different types of paid time off. Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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Inside Counter Sales

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Texas Division Vice President position for our Branch Operations groups local to our Texas region. The DVP and COD will plan, direct, and oversee company-owned distribution planning, operations, and network optimization across their territory. They will also develop strategies and KPIs that support operational performance across sites, including safety, quality, inventory optimization, profit margins, and customer service. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li>Provide leadership and coordination of company-owned distribution functions</li> <li>Develop and implement company-owned distribution, sales strategies, plans, and programs</li> <li>Monitor and analyze sales and distribution activity against goals to ensure sales growth and customer satisfaction</li> <li>Work with real estate to ensure timely turnaround of new store/company acquisitions</li> <li>Develop and maintain a thorough understanding of the company's markets, competitors, sales cycles, clinical influences, and consumer behavior</li> <li>Direct the company business development function to identify and develop new customers for products and services</li> <li>Develop strategies and plans that identify marketing opportunities and carry out programs for market research and analysis, including market segments, buying trends, and competitor analysis</li> <li>Analyze and evaluate the effectiveness of sales, methods, costs, and results</li> <li>Effectively represent the company at various community, business, industry, and governmental meetings to promote the company and its interests</li> <li>Develop and implement pricing and customer service policies</li> <li>Develop marketing action plans that clearly define objectives, goals, schedules, and assignments to implement and achieve targeted opportunities</li> <li>Provide recommendations for improving or adding new products and services and assist with product development and testing</li> <li>Builds, develops, and manages sales teams capable of carrying out needed sales and service initiatives</li> <li>Maintain relationships with advertising agencies, public relations firms, market research firms, and other service providers as needed</li> <li>Oversee reporting of sales and new acquisition activities</li> <li>Directly accountable to ownership and for the performance of all responsibilities related to sales, marketing, distribution, and acquisitions</li> <li>Provide reports or briefings on company sales, distribution, marketing, and product/service activities</li> </ul>Nature and Scope:<ul> <li>Develops and implements strategic plans and objectives for the department/sub-function in an effective and innovative fashion</li> <li> Understands the business and can put together comprehensive department solutions </li> <li> Works with other leaders to establish strategic plans and works towards achieving them </li> <li> Provides leadership and direction to managers in their respective division/department </li> <li>Sees department staffing needs (e.g., interviewing, hiring, new hire and ongoing training, annual evaluations, etc.)</li> <li>Participates in budget development and monitoring of expenses</li> </ul>Knowledge & Skills:<ul> <li>Advanced knowledge of business operations and consultative approaches; experience guiding leaders to make better business decisions</li> <li>Proven ability to deliver results, effectively influencing decisions through strong negotiation skills</li> <li>Ability to plan and set priorities to achieve business objectives</li> <li>Outstanding accountability and focus skills</li> <li>Strong business acumen (financial review and assessment skills, use of competitive data, etc.)</li> <li>Outstanding interpersonal skills with an emphasis on building partnerships with internal and external partners; naturally personable and friendly attitude in the face of adversity</li> <li>Working knowledge of Microsoft Office (Outlook, Word, and Excel)</li> <li>Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources</li> <li>Excellent interpersonal skills and a collaborative management style</li> <li>Solid verbal, analytical, organizational, writing, and presentation skills</li> <li>Ability to operate effectively in a fast-paced, high-energy environment</li> </ul>Experience:<ul> <li>10+ years of P&L responsibility for multiple locations</li> </ul>Education:<ul> <li>Business degree or equivalent</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer-sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Division Vice President- Texas Division

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Central Division Vice President position for our Branch Operations group local to our Central region. The DVP and COD will plan, direct, and oversee company-owned distribution planning, operations, and network optimization across their territory. They will also develop strategies and KPIs that support operational performance across sites, including safety, quality, inventory optimization, profit margins, and customer service. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li>Provide leadership and coordination of company owned distribution functions</li> <li>Develop and implement company owned distribution, sales strategies, plans, and programs</li> <li>Monitor and analyze sales and distribution activity against goals to ensure sales growth and customer satisfaction</li> <li>Work with real estate to ensure timely turnaround of new store/company acquisitions</li> <li>Develop and maintain a thorough understanding of the company's markets, competitors, sales cycles, clinical influences and consumer behavior</li> <li>Direct the company business development function to identify and develop new customers for products and services</li> <li>Develop strategies and plans which identify marketing opportunities and carry out programs for market research and analysis including market segments, buying trends and competitor analysis</li> <li>Analyze and evaluate the effectiveness of sales, methods, costs, and results</li> <li>Effectively represent the company at various community, business, industry and governmental meetings to promote the company and its interests</li> <li>Develop and implement pricing and customer service policies</li> <li>Develop marketing action plans that clearly define objectives, goals, schedules and assignments to implement and achieve targeted opportunities</li> <li>Provide recommendations for improving or adding new products and services and assist with product development and testing</li> <li>Builds, develops and manages sales teams capable of carrying out needed sales and service initiatives</li> <li>Maintain relationships with advertising agencies, public relations firms, market research firms and other services providers as needed</li> <li>Oversee reporting of sales and new acquisition activities</li> <li>Directly accountable to ownership and for the performance of all responsibilities related to sales, marketing, distribution and acquisitions</li> <li>Provide reports or briefings on company sales, distribution, marketing and product/services activities</li> </ul>Nature and Scope:<ul> <li>Develops and implements strategic plans and objectives for the department/sub-function in an effective and innovative fashion</li> <li> Understands the business and can put together comprehensive department solutions </li> <li> Works with other leaders to establish strategic plans and works towards achieving them </li> <li> Provides leadership and direction to managers in their respective division/department </li> <li>Sees to department staffing needs (e.g. interviewing, hiring, new hire and ongoing training, annual evaluations, etc.)</li> <li>Participates in budget development and monitoring of expenses</li> </ul>Knowledge & Skills:<ul> <li>Advanced knowledge of business operations and consultative approaches; experience guiding leaders to make better business decisions</li> <li>Proven ability to deliver results, effectively influencing decisions through strong negotiation skills</li> <li>Ability to plan and set priorities to achieve business objectives</li> <li>Outstanding accountability and focus skills</li> <li>Strong business acumen (financial review and assessment skills, use of competitive data, etc.)</li> <li>Outstanding interpersonal skills with an emphasis on building partnerships with internal and external partners; naturally personable and friendly attitude in the face of adversity</li> <li>Working knowledge of Microsoft Office (Outlook, Word, and Excel)</li> <li>Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique and coordination of people and resources</li> <li>Excellent interpersonal skills and a collaborative management style</li> <li>Solid verbal, analytical, organizational, writing and presentation skills</li> <li>Ability to operate effectively in a fast-paced, high-energy environment</li> <li></li> </ul>Experience:<ul> <li>10+ years of P&L responsibility for multiple locations</li> </ul>Education:<ul> <li>Business degree or equivalent</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer-sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

DIVISION VICE PRESIDENT - DBU

Position Summary: The Texas E-Premium Specialist for RNC will lead the sales initiative of Inverter Products and serve as the individual to manage and coordinate engagement and accomplishment of the division sales objectives with Company Owned Distribution (COD) & Distributor Channel Partners. The Divisional E-Premium Product Specialist will be the Division resource for supporting the product line and growing sales. Position Responsibilities May include: &bull; Responsible for coordinating engagement and accomplishment of division sales objectives with COD & Distributor Channel Partners which includes all residential brands utilizing inverter technology. &bull; Achieve Division Sales Targets for Side-Discharge Products of all residential brands &bull; Act as Division Product Champion to assist in developing COD & IND product sales opportunities of his/her focus area as assigned. Help to support product teams as they develop and work closely with the product applications resource (e.g., VRV and AER group). &bull; Oversee and be responsible for meeting division objectives for the specific programs (e.g., VRV Pro) that are part of the specialist's focus area. &bull; Provide resources and promotional support to fully engage TSMs to sell the focused product (both COD & IND) &bull; Serve as additional sales & training resource to COD, IND channels. No support of REP channel for this role. &bull; Responsible for driving key organization objectives across all brand strategies such as but not limited to Side-Discharge (FIT, Amana-S) sales, Daikin Cloud Services, R32 product launch, and Cold Climate Heat Pump initiatives. &bull; Act as Daikin Comfort Pro Loyalty Champion and subject matter expert to cast the Daikin Vision, ensuring our distribution channels are partnering and recruitment of premium contractors that embody Daikin philosophies. &bull; Manage reporting and dissemination of core data pertaining to the e-Premium objectives from Executive Leadership &bull; In-depth knowledge of VRV and VRV Life Products and promote the growth of this technology through both Company Owned and Independent Owned channels Nature & Scope: &bull; Is recognized as a subject matter expert in job area &bull; Manages large projects or processes with limited oversight from manager &bull; Coaches, reviews, and delegates work to lower-level professionals &bull; Problems faced are difficult and often complex Knowledge & Skills: &bull; Ability to manage multiple projects simultaneously &bull; Excellent verbal and communication skills including public speaking, presentations, and negotiation skills &bull; Ability to develop effective communication pieces (price pages, sales support documentation, submittals, written memos etc.) &bull; High level proficiency with Microsoft Office 365 programs, Excel, Word, Power Point &bull; Able to generate and read reports as required &bull; Excellent organizational and time management skills &bull; Competitive industry knowledge &bull; Ability to apply strong work ethics and integrity on the job &bull; Ability to apply good judgement, strong work ethics and integrity on the job. Competency Experience &bull; A minimum of 10 years related experience &bull; Prior HVAC industry experience Education/Certification: &bull; Bachelor's degree preferred, will accept industry experience in lieu of degree People Management: No Physical Requirements / Work Environment: &bull; Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Director of RNC The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities . #ZR1 #IND123

E Premium Product Specialist RNC - Texas

May include:<ul> <li>Load, unload and deliver product to customer sites within designated time frames safely using the most efficient routes as possible</li> <li>Maintain required logs and reports necessary to maintain compliance with DOT and Company policies relating to safety standards and operation of delivery vehicles, forklifts etc.</li> <li>Safely load and properly block, brace, and secure the cargo.</li> <li>Strong knowledge of driving/traffic and transportation laws, regulations and ensure continuous compliance while operating the truck(s).</li> <li>Operate forklift safely and efficiently to transfer, load, unload product - ensure accurate product and quantity of product is being loaded into customer</li> <li>Perform pre-check and post-check operations of Company vehicles and forklifts per required procedures</li> <li>Perform warehouse duties and ensure accurate product and quantity of product is being loaded / transferred for customers</li> <li>Notify the manager immediately of any accidents, damage, violations and areas of concerns to implement corrective measures and/or actions.</li> <li>Follow good housekeeping and safety practices at all times.</li> <li>Act as the warehouse and/or front counter back up as needed</li> <li>Perform additional duties as needed</li> </ul>Nature and Scope:<ul> <li>Takes direction from lead.</li> <li>Works within well-defined instructions.</li> </ul>Knowledge and Skills:<ul> <li>Safe driving skills; proven abilities to safely operate a flat bed or box truck</li> <li>Must meet and pass DOT standards</li> <li>Ability to successfully pass forklift training and delivery truck driving tests through our Prove it Pass it training within 30 working days of start date</li> <li>Ability to safely operate a forklift as needed</li> <li>Ability to safely load/transfer product in/to designated locations in a timely manner without causing damage</li> <li>High level of attention to detail and surroundings</li> <li>Ability to follow all policies and established practices for branch, driving and warehouse operations.</li> <li>Ability to apply good judgement, strong work ethics and integrity on the job.</li> <li>Must be compliant and results oriented.</li> <li>Be dependable, work well in a team environment, and establish positive working relationships with employees and customers</li> <li>Effective verbal and written communication skills</li> <li>Basic Computer skills including data entry to process transactions and generate reports and orders</li> <li>Able to multi-task well with the ability to assist in warehouse or front counter or a branch as needed</li> <li>Must be reliable and dependable; and able to work assigned hours and days.</li> </ul>Experience:<ul> <li>3 plus consecutive years of driving a commercial vehicle</li> <li>Current Valid Driver License with excellent driving record</li> <li>2 plus years of warehouse / logistics experience is a plus</li> </ul>Education:<ul> <li>High school diploma or equivalent (for example GED)</li> <li>Previous training on operating forklifts and delivery trucks is highly preferred</li> </ul>Physical Requirements / Working Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. DOT screening annually.</li> </ul>Pay Range:<ul> <li>$21.22 - $26.48/hr</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #ZR1 #IND123

Truck Driver - Local Delivery

May include:<ul> <li>Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks.</li> <li>Ensure all items are received per procedure and stocked in assigned locations.</li> <li>Maintain Inventory and Prepare Cycle Counts</li> <li>Complete Will Calls</li> <li>Responsible for timely and accurate completion of paperwork and transaction entries</li> <li>Proper PPE and uniform must be worn at all times during each shift.</li> <li>Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert the manager of any concerns immediately.</li> <li>Assist Customers and CSRs as needed.</li> <li>Follow standard operating procedures, established work processes and Company policies.</li> </ul> <ul> <li>Perform additional tasks as required.</li> </ul>Nature and Scope<ul> <li>Takes direction from lead/Supervisor.</li> </ul> <ul> <li>Works within well-defined instructions.</li> <li>Works within knowledge</li> </ul>Knowledge and Skills<ul> <li>Effective verbal and written communication skills</li> <li>High level of attention to detail and surroundings</li> <li>Basic Computer skills including data entry to process transactions and generate reports and orders.</li> <li>Ability to successfully process (ex. Loading and Unloading) products.</li> <li>Ability to operate a forklift safely and work in a fast-paced warehouse.</li> <li>Ability to pass Prove It and driving test.</li> <li>Must be eligible to be forklift certified in house within 30 days.</li> <li>Effective verbal and written communication skills</li> <li>High level of attention to detail and surroundings</li> <li>Basic Computer skills including data entry to process transactions and generate reports and orders.</li> <li>Ability to understand and follow work instructions, policies and procedures.</li> <li>Be dependable, work well in a team environment, and establish positive working relationships with employees and customers.</li> <li>Ability to work in a warehouse that is not climate controlled.</li> </ul>Experience<ul> <li>1 plus years of warehouse experience</li> <li>1 plus years industrial forklift experience strongly preferred.</li> </ul>Education<ul> <li>High School diploma or GED</li> <li>Must have Valid driver's license.</li> </ul>Pay Range:<ul> <li>$16.10 - $20.13</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #ZR1 #IND123

Warehouse Associate

May include; &bull; Manage and oversee the day-to-day operations of the branch including staffing and ensure successful and timely completion of assigned duties of all personnel. Review and approve hours worked and PTO using Kronos. Conduct periodic audits to ensure work is compliant with the established protocols and processes and objectives - meeting customer and branch expectations. &bull; Maintain sales - review/edit, credits, negative inventory, damage inventory and cash reconciliations. Communicate regularly with branch customer base to establish and maintain strong relationships. Enter all sales calls in CRM. &bull; Responsible for building and maintaining morale in the branch by demonstrating leadership qualities and setting an example for staff, promoting teamwork both within the branch, local team and within the region. Provide knowledge and skill development opportunities for employees with proper training and guidance for them to reach their full potential and have growth opportunities. Ensure employees complete all assigned training in a timely manner. &bull; Effectively coach, counsel, and hold employees accountable. Collaborate with Human Resources regarding disciplinary actions. &bull; Develop plans for increased branch profitability/productivity and drive continuous improvement processes. &bull; Process purchase orders, research low stock and receivables and process branch payables, audit cash drawers and truck metrics. Remain current with warranty processing, and follow up quickly on rejections. &bull; Oversee all aspects of profit center (operations, sales, admin, etc.) working closely with Credit Department at Corporate to determine appropriate credit level and resolve any credit issues. &bull; Stay current with cycle counts and keep dead stock at a minimum. &bull; Maintain ample levels of inventory to meet delivery and service expectations of all branch customers. &bull; Review P&L; hold safety meetings, security reports and maintain facility. &bull; Complete all tasks on the Branch Manager's monthly/daily checklist and act as a safety leader. Conduct weekly safety committee meetings. Complete any Flash reports within the required timeline and communicate issues/injuries immediately. &bull; Oversee branch and warehouse appearance, housekeeping, maintenance, and repair. &bull; Provide Regional Operations Manager (ROM) any requested branch specific information /reports and provide vital information in a timely manner. &bull; Maintain a 93%, or higher, audit score &bull; Maintain a working knowledge of company's benefits and employee handbook policies. Ensure employees are following safety protocols including maintaining an organized and clean work environment, &bull; Conduct mid-year and annual performance appraisals for all direct reports through the online Performance Engagement platform. &bull; May work outside regular working hours in case of emergencies within the branch as required. &bull; Participate in additional activities as requested. Pay Range &bull; $66,560 - $83,575 The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Branch Manager

May include: <ul> <li>Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks</li> <li>Ensure all items are received per procedure and stocked in assigned locations</li> <li>Maintain Inventory and Prepare Cycle Counts</li> <li>Complete Will Calls</li> <li>Responsible for timely and accurate completion of paperwork and transaction entries</li> <li>Proper PPE and uniform must be worn at all times during each shift</li> <li>Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert manager of any concerns immediately.</li> <li>Assist Customers and CSRs as needed</li> <li>Follow standard operating procedures, established work processes and Company policies</li> <li>Perform additional tasks as required</li> </ul> Nature and Scope: <ul> <li> Takes direction from lead/Supervisor. </li> <li> Works within well-defined instructions. </li> </ul> Knowledge & Skills: <ul> <li> Ability to successfully process (ex. Loading and Unloading) products </li> <li> Ability to operate a forklift safely and work in a fast-paced warehouse </li> <li> Must be eligible to be forklift certified in house within 30 days by passing the Prove It and Driving Test </li> <li> Effective verbal and written communication skills </li> <li> High level of attention to detail and surroundings </li> <li> Basic Computer skills including data entry to process transactions and generate reports and orders </li> <li> Ability to understand and follow work instructions, policies and procedures </li> <li> Be dependable, work well in a team environment, and establish positive working relationships with employees and customers </li> <li> Ability to work in warehouse that is not climate controlled </li> </ul> Experience: <ul> <li> 1 plus years of warehouse / logistics experience </li> <li> 1 plus years industrial forklift experience strongly preferred </li> </ul> Education: <ul> <li> High School diploma or GED </li> <li> Forklift training/certification preferred </li> </ul> Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. Pay Range: <ul> <li> $18.90 $23.63 </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities #ZR1 #IND123

May include:<ul> <li>Load, unload, and deliver products to customer sites within designated time frames safely using the most efficient routes possible.</li> <li>Maintain required logs and reports necessary to maintain compliance with DOT and Company policies relating to safety standards and operation of delivery vehicles, forklifts etc.</li> <li>Safely load and properly block, brace, and secure the cargo.</li> <li>Strong knowledge of driving/traffic and transportation laws, regulations and ensure continuous compliance while operating the truck(s).</li> <li>Operate forklift safely and efficiently to transfer, load, unload product - ensure accurate product and quantity of product is being loaded into customer.</li> <li>Perform pre-check and post-check operations of Company vehicles and forklifts per required procedures.</li> <li>Perform warehouse duties and ensure accurate product and quantity of product is being loaded / transferred for customers.</li> <li>Notify the manager immediately of any accidents, damage, violations, and areas of concerns to implement corrective measures and/or actions.</li> <li>Always follow good housekeeping and safety practices.</li> <li>Act as the warehouse and/or front counter back up as needed.</li> <li>Perform additional duties as needed.</li> </ul>Nature and Scope:<ul> <li>Takes direction from lead.</li> <li>Works within well-defined instructions.</li> </ul>Knowledge and Skills:<ul> <li>Safe driving skills: proven abilities to safely operate a flat bed or box truck.</li> <li>Must meet and pass DOT standards.</li> <li>Ability to successfully pass forklift training and delivery truck driving tests through our Prove it Pass it training within 30 working days of start date.</li> <li>Ability to safely operate a forklift as needed.</li> <li>Ability to safely load/transfer product in to designated locations in a timely manner without causing damage.</li> <li>High level of attention to detail and surroundings</li> <li>Ability to follow all policies and established practices for branch, driving and warehouse operations.</li> <li>Ability to apply good judgement, strong work ethics and integrity on the job.</li> <li>Must be compliant and results oriented.</li> <li>Be dependable, work well in a team environment, and establish positive working relationships with employees and customers.</li> <li>Effective verbal and written communication skills</li> <li>Basic Computer skills including data entry to process transactions and generate reports and orders.</li> <li>Able to multi-task well with the ability to assist in warehouse or front counter or a branch as needed.</li> <li>Must be reliable and dependable; and able to work assigned hours and days.</li> </ul>Experience:<ul> <li>3 plus consecutive years of driving a commercial vehicle.</li> <li>Current Valid Driver License with excellent driving record</li> <li>2 plus years of warehouse / logistics experience is a plus.</li> </ul>Education:<ul> <li>High school diploma or equivalent (for example GED)</li> <li>Previous training on operating forklifts and delivery trucks is highly preferred.</li> </ul>Physical Requirements / Working Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. DOT screening annually.</li> </ul>Pay Range:<ul> <li>$18.00 - $23.00</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #ZR1 #IND123

Truck Driver- Local Delivery

May include;<ul> <li>Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls of existing and lost customer accounts. </li> <li>Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products.</li> <li>Provide excellent customer service via walk-ins, phone calls and e-mails; includes product/order information, sales, warranties and returns.</li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered.</li> <li>Recommend alternate products based on cost, availability or specifications as needed.</li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution and vendors regarding shipments.</li> <li>Generate new and repeat sales by providing product and technical information in a timely manner.</li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.</li> <li>Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the show room stock as needed. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments.</li> <li>Daily processing of cash drawer, end of shift count of money, prepare deposit slip and place in safe.</li> <li>Maintain records and prepare reports on sales activities.</li> <li>Periodically reach out to customers to determine satisfaction with the organization, products and services</li> <li>Monitor competitive activity and trends within territory.</li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry</li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.</li> <li>Understand and follow work instructions, operating procedures and company policies.</li> <li>Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift.</li> <li>Perform additional tasks as assigned.</li> </ul>Nature and Scope<ul> <li>Takes direction from Branch Manager or Lead CSR.</li> <li>Works within well-defined instructions.</li> <li>Works with sales and others to grow existing customers, acquire new customers, and increase sales while increasing customer satisfaction</li> <li>Works within knowledge.</li> <li>Works with sales and others to grow existing customers, acquire new customers, and increase sales while increasing customer satisfaction.</li> </ul>Knowledge and Skills<ul> <li>Knowledge of HVAC equipment / products is preferred</li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications.</li> <li>Effective and high quality Customer Service/Relationship management skills via walk-ins, phone, and email;</li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations</li> <li>Developing rapport and effective listening skills</li> <li>Professionalism - patience, poise and tact and ability to deal with high volume customer traffic</li> <li>Effective verbal and written skills - must be able to explain technical parts information clearly and able to communicate with customers and accurately input orders.</li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task.</li> <li>High level of attention to detail and accuracy and compliance oriented.</li> <li>Ability to establish positive working relationships with internal and external customers and employees.</li> <li>Ability to apply good judgement and strong work ethics and integrity on the job and results driven.</li> <li>Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner</li> <li>Ability to understand and follow procedures, work instructions and company policies</li> </ul>Experience<ul> <li>1 - 3 years of progressive sales experience</li> <li>2 plus years of customer service experience</li> </ul>Education<ul> <li>High School diploma or GED equivalent, some college preferred</li> </ul>Physical Requirements/Work Environment<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> <li>May travel occasionally to customer sites, training events, company related meetings, etc. - estimated 20%</li> </ul>Pay Range <ul> <li>$18.90 - $23.63</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #ZR1 #IND123

CSR INSIDE SALES 2

ASSOCIATE WAREHOUSE 1

May include;<ul> <li>Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls of existing and lost customer accounts. </li> <li>Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products.</li> <li>Provide excellent customer service via walk-ins, phone calls and e-mails; includes product/order information, sales, warranties and returns.</li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered.</li> <li>Recommend alternate products based on cost, availability or specifications as needed.</li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution and vendors regarding shipments.</li> <li>Generate new and repeat sales by providing product and technical information in a timely manner.</li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.</li> <li>Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the show room stock as needed. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments.</li> <li>Daily processing of cash drawer, end of shift count of money, prepare deposit slip and place in safe.</li> <li>Maintain records and prepare reports on sales activities.</li> <li>Periodically reach out to customers to determine satisfaction with the organization, products and services</li> <li>Monitor competitive activity and trends within territory</li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry</li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.</li> <li>Understand and follow work instructions, operating procedures and company policies.</li> <li>Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift.</li> <li>Perform additional tasks as assigned.</li> </ul>Nature and Scope<ul> <li>Takes direction from Branch Manager or Lead CSR.</li> <li>Works within well-defined instructions.</li> <li>Works with sales and others to grow existing customers, acquire new customers, and increase sales while increasing customer satisfaction</li> <li>Works within knowledge.</li> </ul>Knowledge and Skills<ul> <li>Knowledge of HVAC equipment / products is preferred</li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications.</li> <li>Effective and high quality Customer Service/Relationship management skills via walk-ins, phone, and email;</li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations</li> <li>Developing rapport and effective listening skills</li> <li>Professionalism - patience, poise and tact and ability to deal with high volume customer traffic</li> <li>Effective verbal and written skills - must be able to explain technical parts information clearly and able to communicate with customers and accurately input orders.</li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task.</li> <li>High level of attention to detail and accuracy and compliance oriented.</li> <li>Ability to establish positive working relationships with internal and external customers and employees.</li> <li>Ability to apply good judgement and strong work ethics and integrity on the job and results driven.</li> <li>Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner</li> <li>Ability to understand and follow procedures, work instructions and company policies</li> </ul>Experience<ul> <li>1 - 3 years of progressive sales experience</li> <li>2 plus years of customer service experience</li> </ul>Education<ul> <li>High School diploma or GED equivalent, some college preferred</li> </ul>Physical Requirements / Working Environment<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> <li>May travel occasionally to customers sites, training events, company related meetings, etc. - estimated 20%</li> </ul>Pay Range<ul> <li>$18.90 - $23.63</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #ZR1 #IND123

Customer Service Inside Sales Representative

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our North Kansas City, MO branch. The CSR sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li> Provide excellent customer service via face to face, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> </ul> Participate in additional projects/activities to support ongoing business needs. Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks</li> <li>Work is closely supervised</li> </ul>Knowledge & Skills:<ul> <li> Some knowledge of HVAC equipment/products is required </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Good phone etiquette and e-mail etiquette </li> <li> Ability to deal with high-volume customer traffic </li> <li> Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li> Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li> High level of attention to detail and accuracy </li> <li> Ability to establish positive working relationships with internal and external customers and employees </li> <li> Ability to use good judgment and strong work ethics and integrity on the job </li> <li> Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li> 3 - 6 years of progressive sales experience </li> <li> 3 plus years in the HVAC industry </li> </ul>Education:<ul> <li> High School diploma or GED equivalent, some colleges preferred </li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Customer Service Representative/Inside Sales Representative, Level 2

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Warehouse Associate position for our branch operations group located at our Corpus Christi, TX branch. The Warehouse Associate is responsible for planning, organizing, maintaining, developing and growing a volume driven and profitable base of target and core dealers while ensuring that each member of the dealer base is aware of the features and benefits of COD products and services. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li>Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks</li> <li>Ensure all items are received per procedure and stocked in assigned locations</li> <li>Maintain Inventory and Prepare Cycle Counts</li> <li>Complete Will Calls</li> <li>Responsible for timely and accurate completion of paperwork and transaction entries</li> <li>Proper PPE and uniform must be worn at all times during each shift</li> <li>Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert manager of any concerns immediately.</li> <li>Assist Customers and CSRs as needed</li> <li>Follow standard operating procedures, established work processes and Company policies</li> <li>Perform additional tasks as required </li> </ul>Nature and Scope:<ul> <li>Takes direction from lead/Supervisor.</li> <li>Works within well-defined instructions.</li> </ul>Knowledge & Skills:<ul> <li>Ability to successfully process (ex. Loading and Unloading) products</li> <li>Ability to operate a forklift safely and work in a fast-paced warehouse</li> <li>Must be eligible to be forklift certified in house within 30 days by passing the Prove It and Driving Test</li> <li>Effective verbal and written communication skills</li> <li>High level of attention to detail and surroundings</li> <li>Basic Computer skills including data entry to process transactions and generate reports and orders</li> <li>Ability to understand and follow work instructions, policies and procedures</li> <li>Be dependable, work well in a team environment, and establish positive working relationships with employees and customers</li> <li>Ability to work in warehouse that is not climate controlled</li> </ul>Experience:<ul> <li>1 plus years of warehouse / logistics experience</li> </ul> <ul> <li>1 plus years industrial forklift experience strongly preferred</li> </ul>Education:<ul> <li>High School diploma or GED</li> <li>Forklift training/certification preferred</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Killeen, TX branch. The CSR sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li> Provide excellent customer service via face to face, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks</li> <li>Work is closely supervised</li> </ul>Knowledge & Skills:<ul> <li> Knowledge of HVAC equipment/products is preferred </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Good phone etiquette and e-mail etiquette </li> <li> Ability to deal with high-volume customer traffic </li> <li> Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li> Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li> High level of attention to detail and accuracy </li> <li> Ability to establish positive working relationships with internal and external customers and employees </li> <li> Ability to use good judgment and strong work ethics and integrity on the job </li> <li> Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li> 1 - 3 years of progressive sales experience </li> </ul>Education:<ul> <li> High School diploma or GED equivalent, some colleges preferred </li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Customer Service Representative/Inside Sales Representative, Level 1

Responsibilities may include: <ul> <li> Provide support for dealers/contractors to resolve technical issues </li> <li> Early Warning System / Proactive Field Intelligence / Technical Support / Reliability Investigation </li> <li> Gathering the Voice of the Customer, monitoring for early signs of quality issues through job site visits to address customer complaints </li> <li> Validation of product installations to the I/O, assessment of clarity of I/O, feedback to Corporate on field or building code application changes </li> <li> Field Communication / RMA / Service Bulletin Support Closed loop review of RMA analysis with Distributors, verification of understanding of Service Bulletins and feedback on success of Corrective Actions </li> <li> Conduct Installation and Tech Support Training; focus on targeted dealers with high failure rates </li> <li> Produce training materials for sessions </li> <li> Produce materials and conduct installation and service training sessions </li> <li> Responsible for a high quality, cost-efficient and on time service operation (internal and external) </li> <li> Ensure the availability and quality of communications with our customers </li> <li> Manage service technician team and coordinate their training and suggestions for improvements and ideas with other divisions of the company </li> <li> Ensure that the team is working within the right process, keep the processes up to date, improve process efficiency, and the training and execution of all related processes </li> <li> Participate in additional projects/activities to support ongoing business needs </li> </ul>Nature & Scope:<ul> <li> Works within knowledge </li> <li> Provides guidance to internal and external customers </li> </ul>Knowledge & Skills:<ul> <li> Formal Product Training - effectively train / educate customers on our products </li> <li> Strong HVAC technical knowledge, operating systems, mechanical and electrical ability </li> <li> Excellent customer service, relationship management and interpersonal skills </li> <li> Proficiency in MS Outlook, Word, Excel, and PowerPoint </li> <li> Must have excellent communication skills both written and verbal and HVAC technical acumen </li> <li> High level of attention to detail and problem-solving skills </li> <li> Excellent organizational, time management and project management skills </li> <li> Ability to apply good judgement, strong work ethics and integrity on the job </li> <li> Highly self-motivated and directed with the ability to work in a fast-moving environment </li> </ul>Experience:<ul> <li> 5+ years </li> </ul>Education:<ul> <li> High School Diploma or GED equivalent </li> <li> HVAC training/certification required </li> </ul>Physical Requirements/Work Environment:<ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> <li> Travel is required - up to 30% </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. IND#123

REGIONAL TECHNICAL SERVICE MANAGER

Responsibilities may include: <ul> <li> Plan, organize, maintain, develop, and grow a volume driven and profitable base of approximately 50 target and core dealers. </li> <li> Target and sign-up Dealers within assigned territory including A Plus Dealers. </li> <li> Build sales through active communication with existing and potential customers about new product launches, services, supplies, prices, programs, and discounts. </li> <li> Maintain and improve sales revenue and gross margin. </li> <li> Maintain an accurate call history within the CRM system. </li> <li> Collaborate with Branch Managers and their teams to increase sales within the assigned branches within territory. </li> <li> As required, develop remedial action plans to meet or exceed customer development and sales targets on a weekly basis. </li> <li> Be the channel expert on the features, benefits, product performance, and design guidelines for products sold. </li> <li> Ensure client accounts have all the information they require to maintain and exceed customer service expectations including policies and processes on promotions, new product launches, billing, returns, product changes etc. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Monitor competitive activity and trends within territory. </li> <li> Expand the knowledge base of the company's products and features. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Perform additional duties when requested. </li> </ul> Nature & Scope: <ul> <li> Grow sales volume/revenue within assigned territory </li> </ul> Knowledge & Skills: <ul> <li> Proficient sales ability with the ability to build and action a robust sale plan </li> <li> Excellent communication and presentation skills; both verbal and written </li> <li> Proficient computer skills required including Microsoft Office and internal systems like CRM, expense reporting, etc. </li> <li> Strong relationship building and customer service skills with the ability to generate new business through negotiating and carrying out a sale plan </li> <li> Strong organizational and multi-tasking and time management skills </li> <li> Ability to focus and high level of attention to detail. </li> <li> Ability to read and interpret construction documents and drawings/plans. </li> <li> Knowledge of HVAC products, services, customers, and market trends </li> <li> Demonstrates discernment and sound judgment. </li> <li> Self-motivated with the ability to work autonomously with minimal supervision </li> </ul> Experience: <ul> <li> Minimum 5 years of sales experience, preferably within the HVAC industry. </li> <li> HVAC experience preferred </li> </ul> Education: <ul> <li> High School Diploma or GED equivalent </li> <li> College degree preferred </li> </ul> Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> <li> Frequent travel to/from customer sites; occasional travel for company meetings/events. </li> </ul> Q ualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #IND123

TERRITORY SALES MANAGER

Responsibilities may include: <ul> <li> Manage inventory stocking levels and item forecast for all branches and hub(s) in the region. </li> <li> Plan inventory to ensure accurate allocations of products based on sales forecasts. </li> <li> Run reports and analysis to create and maintain databases and spreadsheets for different users or areas. </li> <li> Ensure good customer service while dealing with customers' phone calls, follow-ups, and relationship management. </li> <li> Reconcile and confirm daily truck routes. </li> <li> Track and report efficiencies and yields associated with inventory management. </li> <li> Reconcile/track damage and loss of equipment. </li> <li> Manage the reduction of excess and obsolete inventory. </li> <li> Report to management/supervision daily out of stock items/materials. </li> <li> Review, monitor, and address full good inventory levels to minimize potential out of stock risk to sales. </li> <li> Communicate effectively and promote information sharing between teams and departments. </li> <li> Manage special inventory projects. </li> <li> Complete other duties as assigned </li> </ul> Nature & Scope: <ul> <li> Possesses a broad theoretical job knowledge typically obtained through advanced education. </li> <li> Has no discretion to deviate from established procedures by performing structured work assignments? </li> <li> Work is closely supervised. </li> <li> Problems faced are not typically difficult nor complex. </li> <li> Explains facts, policies and practices related to job area </li> </ul> Knowledge & Skills: <ul> <li> Strong quantitative and problem-solving skills. </li> <li> Inquisitive nature and a passion for data integrity. </li> <li> Identify and analyze relationships contained within very large quantities of data. </li> <li> Strong skills with Microsoft Office programs. </li> <li> Access or relational database knowledge. </li> <li> Supply Chain Management experience. </li> <li> Business analysis experience. </li> <li> Strong analytical skills. </li> <li> Strong communication and organizational skills. </li> <li> Ability to define, analyze, research, resolve, and communicate problems. </li> <li> Critical thinking skills. </li> <li> Ability to handle multiple tasks, and to prioritize tasks, in a fast-paced environment. </li> </ul> Experience: <ul> <li> 1 - 2 years materials management, supply chain, or inventory planning experience in a distribution or warehouse environment </li> </ul> Education: <ul> <li> Bachelor's Degree in supply chain management, logistics, or business or equivalent experience required </li> </ul> Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #IND123

HUB INVENTORY PLANNER

Responsibilities may include: <ul> <li> Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks. </li> <li> Ensure all items are received per procedure and stocked in assigned locations. </li> <li> Maintain Inventory and Prepare Cycle Counts </li> <li> Complete Will Calls </li> <li> Responsible for timely and accurate completion of paperwork and transaction entries </li> <li> Proper PPE and uniform must be worn at all times during each shift. </li> <li> Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert the manager of any concerns immediately. </li> <li> Assist Customers and CSRs as needed. </li> <li> Follow standard operating procedures, established work processes and Company policies. </li> <li> Perform additional tasks as required </li> </ul>Nature and Scope: <ul> <li> Takes direction from lead/Supervisor. </li> <li> Works within well-defined instructions. </li> </ul>Knowledge & Skills: <ul> <li> Effective verbal and written communication skills </li> <li> High level of attention to detail and surroundings </li> <li> Basic Computer skills include data entry to process transactions and generate reports and orders. </li> <li> Ability to successfully process (ex. Loading and Unloading) products. </li> <li> Ability to operate a forklift safely and work in a fast-paced warehouse. </li> <li> Ability to pass Prove It and driving test. </li> <li> Must be eligible to be forklift certified in house within 30 days. </li> <li> Effective verbal and written communication skills </li> <li> High level of attention to detail and surroundings </li> <li> Basic Computer skills include data entry to process transactions and generate reports and orders. </li> <li> Ability to understand and follow work instructions, policies, and procedures. </li> <li> Be dependable, work well in a team environment, and establish positive working relationships with employees and customers. </li> <li> Ability to work in warehouse that is not climate controlled </li> </ul>Experience: <ul> <li> 1 plus years of warehouse / logistics experience </li> <li> 1 plus years industrial forklift experience strongly preferred </li> </ul>Education: <ul> <li> High School diploma or GED </li> <li> Must have Valid driver's license </li> </ul>Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations. </li> <li> Pass pre-employment physical. </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #ZR1

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