*UPGRADE IN PROGRESS* -- CareerCircle platform upgrades will occur between Monday June 27th 10PM Eastern Time through Tuesday June 28th 4AM Eastern Time.&nbsp; The system may be intermittently unavailable during this timeframe.&nbsp;&nbsp;

*UPGRADE IN PROGRESS* -- CareerCircle is upgrading its capabilities and as a result the system may be temporarily unavailable as we bring new capabilities and infrastructure online to better serve our members.&nbsp; If you receive an error during this timeframe please bear with us as we're working to improve our system and you may need to retry that operation at a later time.&nbsp; &nbsp;

TITLE: Functional Safety Engineer Domain Controller DUTIES: Nexteer Automotive Corporation seeks a Functional Safety Engineer Domain Controller based out of our office at 3900 E. Holland Road, Saginaw, MI 48601. Note, this is a hybrid position whereby the employee will work both from home and from the aforementioned office address. Hence, the employee must live within a reasonable commuting distance of the aforementioned office address. Note, this position does not require travel. Apply the ISO 26262 functional safety process to systems such as electric power steering, domain controllers, and middleware or hypervisor software in development ; Support the full lifecycle of the safety process - from concept and requirements through design and analysis to implementation and testing; Independently execute system safety activities for assigned projects related to SWaaP and domain controller independently develop safety requirements at multiple levels, including traceability; Independently execute safety analysis such as FTA, FMEDA, and FMEA; and Independently develop, document, and execute bench and vehicle test procedures including fault injection testing. MINIMUM REQUIREMENTS: Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, Physics, Computer Science, Computer Engineering, Systems Engineering, Information Systems Management, or Electronics Engineering and 3 years of experience in the job offered or related . Experience must include: Experience with automotive, electronics, safety and embedded software; experience with automotive engineering and chassis systems; experience with ISO26262, IEC 61508 or similar; experience with spreadsheets and simulation tools; and experience with automotive embedded systems, hardware, and/or software. OTHER: Employer: Nexteer Automotive Corporation . Job Site: 3900 E. Holland Road, Saginaw, MI 48601; 40 hours/week. If offered employment must have legal right to work in U.S.

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Functional Safety Engineer Domain Controller (PP)

The objective of the Student Programs at Nexteer Automotive is to select students with high potential and provide them with "real world" work experiences. Work assignments expose students to many of the company's products, processes and procedures. Assignments are designed to assimilate acquired classroom education with actual hands-on work experience in a technical environment. In addition, Nexteer Automotive gains the opportunity to find new talent to enhance productivity while providing students exposure to full-time career opportunities. Nexteer North America Production Control & Logistics - US Saginaw, is looking for an energetic candidate to come in and support the PC&L team. In this position, the Student will have the opportunity to work with upper-level management and enhance their leadership skills. The ideal candidate has a powerful desire to lead, can help implement change, and brings energy to the staff. Primary Job Responsibilities: <ul> <li> Assists with Annual Physical Inventory activities </li> <li> Review receiving reports </li> <li> Coordinate prototype requirements </li> <li> Maintain PC&L records in files </li> <li> Assist with data coordinating activities </li> <li> Assists with production scheduler activities </li> <li> Order materials from suppliers to support production </li> <li> Manage troubled suppliers - input problem cases and cost recoveries </li> <li> Work with purchasing and quality assurance on supplier delivery and quality issues </li> <li> Maintain inventory accuracy (cycle counts) </li> <li> Engage in new program launches </li> <li> Communication with transportation on carrier issues </li> <li> Track delivery of material from suppliers </li> <li> Assist with other various activities as needed </li> </ul> Requirements: <ul> <li> Candidate Must be attending a 2-year college or a 4-year university local to Saginaw </li> <li> Candidate must be studying Bachelors in Business </li> <li> Candidate must be able to work 20-32 hours during Fall and Winter semesters <ul> <li> Up to 40 in the summer </li> </ul> </li> <li> Must have cumulative 2.7 GPA on 4.0 scale </li> <li> Must be a full-time student (12 or more credits) during Fall and Winter semesters </li> <li> Ability to travel between manufacturing plants </li> <li> Candidate must have right to work in the US and not require current or future sponsorship </li> </ul> Equal Opportunity Employer Disabled/Minorities/Veterans/Women VEVRAA Federal Contractor Nexteer is an E-Verify employer. E-Verify is an internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employees to electronically verify the employment eligibility of their newly hired employees in the United States. Accessibility for Applicants with Disabilities: If you need a reasonable accommodation for the online application process due to a disability please call 1-989-757-5000. Please provide your contact information and details about the posted position of interest. Only inquiries regarding assistance for those who need an accommodation with the online application process due to a disability will be returned.

Production Control & Logistics Co-op 2024

Job Identification <ul> <li> Title: Senior Specialist, Continuous Process Improvement </li> <li> Reports to: Senior Director, Administration </li> <li> Department: Administration </li> <li> Location: Alexandria, VA </li> <li> Grade: 18 </li> <li> FLSA Status: Exempt </li> </ul> Statement of Purpose Responsible for the management of NIB's Continuous Process Improvement (CPI) program including planning, communications, program governance, project stewardship, documentation management, education and training, and program coordination. Will be responsible for the management of multiple complex projects. Responsibility for Work of Others None Business Communications <ul> <li> Employees in Other Division Continually </li> <li> Supervisory Personnel Continually </li> <li> Associated Agency Personnel Occasionally </li> <li> Federal and/or State Government Agencies Rarely </li> <li> Third party vendors and contractors Occasionally </li> <li> NIB Senior Management Frequently </li> </ul> Education Bachelor's degree required from an accredited university or college or equivalent experience. An equivalent combination of education and experience may also be acceptable. Training and Specialized Knowledge <ul> <li> Yellow Belt certified required. Certified Lean Six Sigma Green Belt or Master Black Belt certified preferred. </li> <li> Understanding of International Organization for Standardization (ISO) 9001: 2015 Requirements (TPECS), certification preferred. </li> <li> Demonstration of experience in continuous improvement programs. </li> <li> Strong written and verbal communication skills. </li> <li> Project Management Professional (PMP) Certification preferred. </li> <li> Organizational change management. </li> <li> Influence management. </li> <li> Technical and functional business writing. </li> <li> Microsoft: Project, Visio, Office, and Minitab or Excel Data Analysis Tool (or similar tool). </li> </ul> Core Competencies <ul> <li> Accountability </li> <li> Communication Skills </li> <li> Ethics /Integrity </li> <li> Customer Care </li> <li> Job Knowledge/ Technical Skills </li> <li> Process Improvement </li> </ul> Experience Six (6) plus years of relevant business experience, demonstrated Lean Six Sigma and continuous process improvement experience, strong project management experience. Travel <ul> <li> Minimal - 5 percent travel. </li> </ul> Specific Duties and Responsibilities Continuous Process Improvement <ul> <li> Facilitate CPI orientated process improvement meetings with organization stakeholders. </li> <li> Council, advise, and coordinate activities between CPI program governance bodies. </li> <li> Coordinate and attend Executive Steering Committee (ESC), Business Process Operations Council (BPOC), and System Change Review Board (SCRB) meetings. </li> <li> Manage CPI project portfolio, provide regular communications on status, and resolve/elevate delays. </li> </ul> <ul> <li> Deliver CPI training to NIB or NPA employees by providing training programs in coordination with NIB's Learning and Development Department. Examples of training include new employee orientation, ISO 9001:2015 & CPI project orientation, lean six sigma Yellow Belt training and lean six sigma tool training. </li> <li> Responsible for coordinating staff Lean Six Sigma Green and Black Belt training before an identified project becomes active. Coach candidates during project work, monitor and ensure full certification. </li> </ul> <ul> <li> Provide quality tools and approaches to be used by the organization and Nonprofit Agencies (NPAs). </li> <li> Assist stakeholders on the CPI project flow (e.g., business case development, submission, scoring, active project associated work). </li> <li> Coach and mentor CPI teams. <ul> <li> Host pre-team meetings to assess team leader readiness. </li> <li> Provide phase facilitation. </li> <li> Review team data collection and analysis. </li> <li> Participate in phase tollgate reviews. </li> </ul> </li> <li> Member of the Data Governance Office for reviewing data associated with new systems/technical projects. </li> <li> Create, revise, coordinate, and maintain CPI program documentation to include the CPI Program Guide. </li> <li> Provide project reports and metrics to program governance stakeholders on a regular basis. </li> <li> Manage and drive organizational change towards a Lean Six Sigma culture. </li> <li> Provide regular CPI program updates via NIB Intranet communication. </li> <li> Other non-CPI related project support as required. </li> </ul> This job description does not imply that these are the only duties to be performed. The incumbent in this position will perform such other tasks as may be required for the effective operation of the Division/Department upon request by his/her supervisor. NIB IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER NIB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Senior Specialist, Continuous Process Improvement

Job Identification <ul> <li> Job Title: Senior Specialist, Brand and Creative Design </li> <li> Department: Marketing and Communications </li> <li> Report to: Vice President, Marketing and Communications </li> <li> Location: Alexandria, VA </li> <li> Grade: 18 </li> <li> FLSA Status: Exempt </li> </ul> Statement of Purpose: Works closely with the Vice President, Marketing and Communications, and other members of the marketing and communications department in the development and execution of collateral and advertising material. Responsibility for Work of Others: Coordinate with stakeholders (which can include Communications staff, other NIB staff, NIB associated nonprofit agency staff, and vendors) to ensure that projects are executed as intended and completed on time and within budget. This position will not supervise or be directly responsible for the work of others, except as part of a project work group. This position will be responsible for multiple on-going projects and deliverables. Business Communications: <ul> <li> Employees in Other Divisions Frequently </li> <li> Supervisory Personnel Frequently </li> <li> Associated Agency Personnel Occasionally </li> <li> Federal and/or State Government Agencies Occasionally </li> <li> External Vendors and Suppliers Occasionally </li> </ul> Education Bachelor's degree in marketing, communications, graphic design, or related field from an accredited university or college, or equivalent experience in marketing, communications, graphic design, and project planning support functions. An equivalent combination of education and experience may also be acceptable. Training and Specialized Knowledge <ul> <li> Proficient in Microsoft Word, Excel, and the Adobe Creative Suite. </li> <li> Excellent communication skills (verbal and written). </li> <li> Must be detail oriented and organized, able to handle multiple projects at one time under tight deadlines. </li> <li> Demonstrated experience designing a wide variety of projects, from social media graphics to booklets to magazine-length marketing pieces and annual reports. </li> <li> Experience coordinating with vendors for both graphic design and production work. </li> <li> Experience with brand management. </li> </ul> Competencies <ul> <li> Accountability </li> <li> Communication Skills </li> <li> Ethics/Integrity </li> <li> Customer Service </li> <li> Job Knowledge/Technical Skills </li> <li> Process Improvement </li> </ul> Experience Six plus years related work experience. Travel 5% Specific Duties and Responsibilities: Overall Duties <ul> <li> Coordinates external marketing and design agencies and consultants. </li> <li> Maintains the branding and graphic design elements of marketing activities (advertising, print and digital collateral, publications, etc.) used to deliver coordinated brand and corporate messages, promotions, and creative content. </li> <li> Implements and tracks production of graphic communications projects, creates project deadlines, develops workflows, and monitors expenses. Communicates with internal and external stakeholders as required. </li> <li> Executes graphic communications projects. Communicates progress and requests approvals from stakeholders as required, manages graphic communication project files, both print and electronic. </li> <li> Designs marketing materials. </li> </ul> Advertising Media Campaign Development & Management <ul> <li> Develops and designs digital and printed advertising materials. </li> </ul> Brand Management <ul> <li> Participates in brand strategy sessions and assists in managing NIB's brand. </li> <li> Maintains and updates NIB's signage and collateral to reflect current branding. </li> <li> Updates hallways monitor templates to show relevant information and maintain NIB's corporate brand messaging. </li> </ul> Publications <ul> <li> Serves as the creative coordinator for Opportunity Magazine (collects photography, provides creative input, updates, and maintains distribution lists, and manages printing and mailing with vendor). </li> <li> Manages design concept, layout, and edits for annual reports. Manages print production and mailing. </li> <li> Maintains relationships with printing vendors (attends meetings, reviews and collects samples, and sends all materials to be printed). </li> </ul> Product Marketing Support <ul> <li> Manages the creative production of quarterly web banners and assists with image formatting using Adobe Creative Suite. </li> <li> Assists with the production of quarterly toolkits, spec sheets, and catalogs using the Adobe Creative Suite and Microsoft Word and Excel. Documents and monitors process flow for continuous improvements. </li> <li> Sources design and print vendors; manages and tracks workflow of print production, distribution, and fulfillment. </li> </ul> Trade Shows/Events <ul> <li> Manages the production of creative materials in support of all trade shows. Designs and updates materials as needed using Adobe Creative Suite. </li> <li> Manages creative deliverables for NIB conferences (creates and maintains production calendars; manages the design of all creative materials; sources and coordinates printing and distribution of all creative materials) </li> </ul> Photography <ul> <li> <ul> <li> Acts as lead photographer for office events. Makes edits to photography using Adobe Creative Suite when needed. </li> </ul> </li> <li> Sources, schedules, and manages photographers for events and conferences. </li> <li> Maintains relationships with photographers. </li> </ul> Manages employee photo library. Documents and monitors photo collection and catalog process for continuous improvement. Packaging <ul> <li> Participates in proofing packaging designs. </li> </ul> Planning, Budgeting, and Analysis <ul> <li> Tracks graphic and other project expenditures against budget. Researches and obtains vendor bids, consultant costs, and other expenditures. </li> <li> Drafts internal status reports, maintains project files, and tracks project expenses against estimated costs. </li> </ul> This job description does not imply that these are the only duties to be performed. The incumbent in this position will perform such other tasks as may be required for the effective operation of the Division/Department upon request by his/her supervisor . NIB IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER NIB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Senior Specialist, Brand and Creative Design

Job Identification <ul> <li> Job Title: Senior Specialist, Digital Marketing </li> <li> Department: Marketing and Communications </li> <li> Reports to: Vice President, Marketing & Communications </li> <li> Location: Alexandria, VA </li> <li> Grade: 18 </li> <li> FLSA Status: Exempt </li> </ul> Statement of Purpose The Senior Specialist, Digital Marketing executes digital performance strategy to ensure alignment with campaigns' goals of the organization. She/He manages the organization's digital media strategy, including but not limited to marketing, advertising, videos, corporate website, social and paid media, search engine optimization (SEO), and other digital campaigns and assets. In this operational role, the Senior Specialist, Digital Marketing supports and manages development and implementation o f product and services marketing initiatives that promote business growth. She/He is actively engaged in overseeing and reporting on product and services data and digital analytics. Business Communication <ul> <li> Employees in Other Divisions Regularly </li> <li> Associated Agency Personnel Occasionally </li> <li> Federal and/or State Government Agencies Occasionally </li> <li> Third Party Vendors and Contractors Regularly </li> </ul> Education Bachelor's degree from a regionally accredited university or college, preferably in Marketing or Interactive Communications or the equivalent experience in a related field. An equivalent combination of education and experience may also be acceptable. Responsibility for the Work of Others The position will play a significant role in the oversight of outside digital advertising firms, video production companies, social media agencies, and other marketing and communications consultants. The position will also contribute significantly to the onboarding and management of marketing and advertising agencies as needed. Training and Specialized Knowledge <ul> <li> Candidate must be able to produce accurate and compelling marketing collateral under deadline with attention to detail. </li> <li> Good understanding of marketing and web platforms and technologies (e.g., Constant Contact, WordPress), as well as experience with Google Analytics, Google Ads, SEO best practices and SEO software (Google Search Console, Raven Tools) enterprise content management systems, digital marketing and social advertising, online social networking and website tools, and video editing and production. </li> <li> Proficient in Microsoft Office Suite including Word, PowerPoint, Outlook, and Excel. </li> <li> Strong organizational skills are required. </li> <li> Ability to analyze data to implement performance improvement is a must. </li> <li> Strong ability to work under pressure and handle multiple projects simultaneously. </li> <li> Ability to work collaboratively. </li> </ul> Core Competencies <ul> <li> Accountability </li> <li> Communication Skills </li> <li> Ethics/Integrity </li> <li> Customer Care </li> <li> Job Knowledge/Technical Skills </li> <li> Process Improvement </li> </ul> Experience 6 + years of related digital marketing experience and a demonstrated ability to manage web-based projects, email campaigns, digital and social media. Travel Approximately 10%, as required for conferences and video shoots. Specific Duties and Responsibilities Responsible for marketing initiatives, including: <ul> <li> Implementing NIB's digital and social marketing strategy: <ul> <li> Managing NIB's corporate identity across digital platforms. </li> <li> Day-to-day oversight of NIB's social media strategy, including organic and paid content. </li> <li> Managing content strategy that integrates web, social media, ad words and paid media campaigns. </li> <li> Maintaining a consistent tone and message across all digital platforms. </li> <li> Developing regular reports to track key metrics across digital platforms and communicate campaigns' performance. </li> <li> Assisting in the development, implementation, tracking, and reporting of paid media campaigns. </li> </ul> </li> <li> Assisting in execution of email marketing campaigns. Managing and optimizing NIB's Google Ads strategy including: <ul> <li> Creating, updating, and monitoring ad copy. </li> <li> Analyzing performance data to identify trends and patterns to improve campaign effectiveness. </li> <li> Partnering with other departments to ensure that all advertising campaigns meet objectives that are set such as leads generation. </li> <li> Managing landing pages and conversion tracking tools such as Google Analytics to measure campaign effectiveness. </li> <li> Creating reports detailing campaign results. </li> </ul> </li> <li> Managing NIB's presence on social media while effectively tracking and gathering metrics and measurements including: <ul> <li> Leading NIB's social media marketing campaigns based on business priorities, executing tactics, and reporting results to NIB and associated agency marketing teams. </li> <li> Managing paid social media advertising efforts. </li> <li> Serving as NIB's subject matter expert and advisor for social media for NIB associated agencies. </li> <li> Proactively identifying and posting new information in text, audio/video formats to NIB's social media sites. </li> <li> Leading social media execution for annual events (e.g., Public Policy Forum, Grassroots Forum, National Conference and Expo). </li> </ul> </li> <li> Product and Services Marketing and Data Management: <ul> <li> Influential in developing product and services marketing strategy executed across traditional and digital ecosystems. </li> <li> Developing and analyzing KPIs, metrics, and methodologies pertaining to campaigns that measure the health of the business. </li> <li> Staying up to date on buying trends and criteria; adjusting strategies to meet current industry standards. </li> <li> Overseeing product information management processes. </li> <li> Collaborating with product, business development and operations teams to translate business insights into decisions and actions. </li> <li> Influential in developing dashboards and frameworks to monitor business and product performance. </li> </ul> </li> </ul> This job description does not imply that these are the only duties to be performed. The incumbent in this position will perform such other tasks as may be required for the effective operation of the Division/Department upon receipt by his/her supervisor. NIB IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER NIB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Senior Specialist, Digital Marketing

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The VSS Field Support team is dedicated to supporting public safety agencies worldwide. Our mission is to provide cutting-edge technology and innovative tools, empowering customers to make faster, smarter, and safer decisions. Join our collaborative team to administer a wide range of public safety software products, making a direct impact on community safety. Grow professionally, work with cutting-edge technology, and be at the forefront of the public safety sector. Together, we can empower agencies to respond effectively and safeguard communities. Job Description THIS IS AN ON-SITE POSITION WORKING with the LAS VEGAS METRO PD. Responsibilities of the CAD/RMS System Manager include but are not limited to:<ul><li>Provides tailored technical customer operations support</li><li>Develops strategies for implementing operational efficiencies by reviewing work flows, procedures, and performance</li><li>Executes customer operations policies and procedures</li><li>Builds and maintains positive, effective, and mutually beneficial-working alliances with customers</li><li>Initiates problem solving action and follows through to resolution</li><li>Performs root-case analysis of problems to formulate and recommend improved alternative operations</li><li>Leads process improvement initiatives</li></ul>Qualifications:<ul><li>Minimum of a high school diploma or equivalent required, Bachelor's degree preferred</li><li>3+ years of IT or public safety experience</li><li>3+ years Computer Science, Networking, Engineering, System Maintenance experience (public safety system experience preferred)</li><li>3+ years of Public Safety Applications experience involving CAD/RMS/Mobile, and other emergency 911 center equipment greatly preferred</li><li>Proven track record working with or deploying enterprise hardware and software solutions; HP preferred</li><li>Experience creating positive working relationships with customers and application end users.</li><li>Able to function effectively in a fast-paced, demanding environment that regularly requires the ability to multitask.</li><li>Excellent verbal and written communication skills.</li><li>Comfortable working both alone and in a team environment.</li><li>Experience with Microsoft Windows Server and Desktop Operating Systems (MCSA/MCSE skills)</li><li>Experience with Microsoft SQL Server, ODBC and Ops Manager (SCOM)</li><li>Experience with Public Safety Applications including CAD, Mobile and RMS</li><li>Ability to troubleshoot application system issues including hardware, network and third-party components</li><li>This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers</li></ul> The salary range for this position is $100,000-$110,000 USD depending upon level of experience and other qualifications. #LI-DB1 Basic Requirements<ul><li>High school diploma or equivalent</li><li>3+ years of IT or public safety experience</li><li>Must be able to obtain background clearance as required by government customer</li><li> Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. </li></ul> Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

RMS System Manager

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview CMSO Software Enterprise Operations Organization is a group that delivers software solutions to the public safety sector. Our group is committed to providing the technology, knowledge, and tools that will allow our customers to focus on their mission critical goals and responsibilities. We provide support for ground breaking products and solutions that enable public safety entities to respond more quickly and safely to emergent situations. PSA deploys and supports products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings. SPSS is a fast-paced environment that seeks motivated and professional individuals willing to work towards our goals as an organization. Job Description Responsibilities of the CAD/RMS System Manager include but are not limited to:<ul><li>Provides tailored technical customer operations support</li><li>Develops strategies for implementing operational efficiencies by reviewing work flows, procedures, and performance</li><li>Executes customer operations policies and procedures</li><li>Builds and maintains positive, effective, and mutually beneficial-working alliances with customers</li><li>Initiates problem solving action and follows through to resolution</li><li>Performs root-case analysis of problems to formulate and recommend improved alternative operations</li><li>Leads process improvement initiatives</li></ul>Qualifications:<ul><li>Minimum of a high school diploma or equivalent required, Bachelor's degree preferred</li><li>3+ years of IT or public safety experience</li><li>3+ years Computer Science, Networking, Engineering, System Maintenance experience (public safety system experience preferred)</li><li>3+ years of Public Safety Applications experience involving CAD/Mobile, and other emergency 911 center equipment greatly preferred</li><li>Proven track record working with or deploying enterprise hardware and software solutions; HP preferred</li><li>Experience creating positive working relationships with customers and application end users.</li><li>Able to function effectively in a fast-paced, demanding environment that regularly requires the ability to multitask.</li><li>Excellent verbal and written communication skills.</li><li>Comfortable working both alone and in a team environment.</li><li>Experience with Microsoft Windows Server and Desktop Operating Systems (MCSA/MCSE skills)</li><li>Experience with Microsoft SQL Server, ODBC and Ops Manager (SCOM)</li><li>Experience with Public Safety Applications including CAD and Mobile</li><li>Ability to troubleshoot application system issues including hardware, network and third-party components</li><li>This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers</li><li>High School Diploma or equivalent, Bachelor's degree preferred</li><li>This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.</li></ul>#LI-DB1 Basic Requirements &bull;High School Diploma or equivalent &bull;3+ years of Public Safety Applications experience involving CAD Systems &bull;Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements 10-25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

CAD (Computer Aided Dispatch) System Manager

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview Our team is responsible for designing, developing and testing mission-critical communication solutions for our ASTRO product. Learn more about the features of ASTRO on our YouTube page: https://www.youtube.com/c/motorolasolutions/search?query=Astro Job Description The engineer will be responsible for evaluating the two-way mobile and portable products along with designing modifications to enhance the performance of the core platform products. These projects include detailed analysis of the existing designs and implementation of cost effective and manufacturable performance enhancements for our products. The ideal candidate must possess a broad skill set, demonstrated communication and presentation skills, analytical thinking and a desire for learning that will support sustainable career growth. Responsibilities: <ul><li> Face to Face and over the phone customer support for Astro products. </li><li> Root cause and resolve assigned customer cases. </li><li> High Speed digital circuit design to meet section requirements. </li><li> Design of circuits using industry standard schematic capture tools. </li><li> Worst case analysis of circuits in area of responsibility. </li><li> Generate documentation in areas of responsibility. </li><li> Define stress test routines required to validate functional sections </li><li> Formulate test plans to ensure component level performance. </li><li> Validation testing to ensure performance over temperature and voltage extremes. </li><li> Participate in system design. </li></ul> Preferred Qualifications: <ul><li>Understanding of RF electronics and simulations</li><li> Understanding of RF test equipment </li><li> Knowledge in general electronics </li><li> General knowledge with design of audio circuits, amplifiers, filters, DC power regulation/distribution systems </li><li>General knowledge with design of USB, Ethernet, Bluetooth, Wi-Fi, GPS devices and circuitry</li></ul> Basic Requirements<ul><li> Bachelor's degree in Electrical Engineering or related field. </li><li>Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.</li></ul> Travel Requirements Under 10% Relocation Provided None Position Type New Grad Referral Payment Plan No Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Wireless RF Engineer

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Sales Engineering Group is the technical center of the Sales Organization. Our engineers bring to life the innovative communications solutions that make a difference in the moments that matter. As the solutions architect owner, the Sales Engineering Groups have the technology and design responsibility for all sales support engagements nationwide. See our YouTube video on Sales Engineering at Motorola Solutions: https://www.youtube.com/watch?v=dVzigMweYvo&feature=youtu.be Job Description The Presales Engineer will manage presales opportunities and implementation of the identified complex projects. This comprises all stages of the projects, starting from scope definition until final close of the project, involved in the entire Network Integration process. The incumbent is responsible for the management of all aspects of technical solution, Customer requirements and expectations within the projects. The Presales Engineer is the architect and owner of solution design. This includes development, design, evaluation, and modification of system solutions and architecture to meet customer requirements. This includes but not limited to: <ul><li> Radio Coverage design and analysis </li><li> Equipment list generation </li><li> Description of system design, including diagrams </li><li> Understanding customer requirements </li><li> Calculation of power and networking requirements </li><li> Participation in proposal reviews and contract negotiations </li><li> Consultative guidance to customers and sales team </li><li> Presentations to customers </li><li> Coordinate with the various functional teams (Systems Integration, Service, Sales, Product Groups) to ensure all business unit goals are addressed in our proposals and win-strategies. </li><li> Development of the implementation approach and service plan necessary to win the project </li><li> Meet/exceeding customer requirements and provide value alternatives when requirements cannot be met </li><li> Manage to Motorola's sales, revenue and margin goals </li><li> Drive all sole source & RFP (Request for Proposal) projects to completion managing the schedules of each project team member (engineering, proposal specialist, sales, and service) </li></ul> #LI-RO1 Basic Requirements<ul><li> Bachelor's degree with 2+ years of experience in sales, engineering or public safety OR 4+ years of experience in sales, engineering, or public safety. </li></ul> Travel Requirements 10-25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Presales Engineer

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview As a world leader in wireless, broadband and internet technologies, Motorola Solutions is making products smarter - and life better - by unleashing the creativity of thousands of professionals from every corner of the globe. The mechanical engineering group is responsible for designing and manufacturing support of rugged handheld and mobile communication devices. Job Description Scope of Responsibilities/Expectations As a mechanical engineer, you will be involved in the design and development activities of highly sophisticated communications devices for professional and mission critical markets in the commercial, government and industrial segments. Responsibilities include: <ul><li>Preparing concept designs of mechanical sub-system that meets customer requirements and expectations, reliability and robustness requirements, manufacturing processes and safety guidelines </li><li>Work with a team of highly qualified engineers to generate the overall design concept for the mechanical subsystem architecture as well as the detailed design of the mechanical components which include design of injection molding plastic, die casting, sheet metal stamping, rubber and elastomers, and rigid and flexible printed circuit boards. </li><li>Interpreting and generating 2D drawings per mechanical drafting standards </li><li>Understanding of tolerances and effect on design (6sigma design methodology) </li><li>Setting up and maintaining bills of materials and releasing mechanical prints </li><li>Supporting prototype/pilot builds </li><li>Performing mechanical verification tests per products specifications and writing test reports </li><li>Compiling information for user manuals and/or instruction sheets </li><li>The applicant must be a flexible, results-oriented problem-solver who requires minimal supervision. Projects may vary greatly from one to the next, so the applicant must thrive on variety and enjoy taking on new challenges</li></ul> Specific Knowledge/Skills <ul><li>Bachelor's Degree in Mechanical Engineering </li><li>1+ years of mechanical engineering experience (internship or college projects are acceptable) </li><li>Strong familiarity and proficiency with PTC Creo 3D modeling and surfacing software, or equivalent, to design components and assemblies </li><li>Strong analytical and problem solving skills </li><li>Able to communicate and present the conceptual ideas to the technical audiences. </li><li>Familiar with material properties and design guidelines of mechanical commodities such as plastics, die castings and sheet metal stamping. </li><li>Familiar with six sigma methodology or green belt/black belt certification will be added advantage. </li><li>Demonstrated experience of Finite Element Analysis for structural and heat transfer applications (college projects are acceptable). </li><li>Preference would be given to candidates with knowledge and experience of manufacturing and assembly processes involving injection molding, die casting, sheet metal stamping and compression molding, and application of Design for Manufacturability and Assembly </li></ul>Employer work permit sponsorship is not available for this position. #LI-RS1 Basic Requirements Bachelor's or Master's degree in Mechanical Engineering Working knowledge of 3-D modeling Travel Requirements Under 10% Relocation Provided None Position Type New Grad Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Mechanical Engineer

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview This is a fantastic opportunity to be a contributor in Motorola Solutions' growing Halo Smart Sensor within its Fixed Video and Access Control business. This role will be a finance analyst supporting the Halo Safety portfolio. The person in this role will work closely with the operations, sales, and finance teams to track the success of Halo sensor products and will be instrumental in telling the story of how our product development and go-to-market strategies drive financial performance, including the integration of Halo products with the broader Motorola product portfolio. Job Description In this role, you will be a finance business partner supporting the Halo Sensor business, one of Motorola's more recent and exciting acquisitions. You will be primarily responsible for: <ul><li> Assisting in driving and projecting revenue and gross margin profitability through analytics, expense management, variance analysis and investigation, department ownership, and creating visibility for leaders to derive actionable insights </li><li> Analyze departmental operating expenses and variance analysis. </li><li> Assist in preparation of financial dashboards and reporting of key performance metrics using accurate and quality data. </li><li> Assist in preparation of quarterly and annual budget forecasting cycles and working with department managers to collect inputs and perform analytical reviews. </li><li> Run monthly trial balances during flash cycles and investigate differences against plan and forecast </li><li> Ensure data accuracy and reconciliation to financial systems. </li><li> Assist with financial modeling in a variety of ad hoc scenarios </li><li> Support capital budget forecasting and explain variances to actuals </li><li> Understand the relationship of cost of sales to revenue and which levers to manage to drive up gross margin. </li><li> Play a proactive role in implementing new procedures to improve efficiency, automation and integration of disparate systems. </li><li> This position will play a critical role in supporting this organization as it continues to transform. This is an ideal opportunity for an ambitious candidate that wants to develop and establish new processes to effectively partner with the business team and drive results. </li></ul> Additional Skills: <ul><li> Bachelor's Degree in Finance or Accounting with 2+ years of experience working in Finance, Accounting, and/or an FP&A role </li><li> Strong analytical and organizational skills; and curiosity to develop new methods and processes. </li><li> Strong spreadsheet and raw data manipulation skills </li><li> Prior audit experience preferred, not required. </li><li> Exercises good judgment, flexibility, and comfortable working in a fast-paced environment under time constraints and across a matrix organization. </li><li> Strong system skills including MS Office/Google Suite and Tableau; Oracle NetSuite, Salesforce are a plus. </li></ul> Compensation <ul><li>This role will carry an annual base salary of $70,000 to $90,000 per year</li><li>In addition this role is eligible for an annual bonus and annual merit increases</li></ul> Basic Requirements<ul><li> Bachelor's Degree in Finance or Accounting required </li><li> 2+ years of experience working in Finance / Accounting / FP&A role </li></ul> Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Financial Analyst - FP&A

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Software Enterprise Sales team is a group within Motorola Solutions, Inc. that provides industry leading, Next Generation Citizen Engagement, 9-1-1 Call Taking, Computer Aided Dispatch, Records Management, Jail Management, Public Service 3-1-1, and Analytics software applications to the Public Safety and Public Service markets. No other company has the breadth and depth of technology and experience to deliver end-to-end public safety applications and mission critical voice and data communications systems. Job Description We are looking for a public safety and 9-1-1 subject matter expert who has the mindset and drive to become a top-performing, technology sales professional. The ideal applicant has public safety experience in New York State (Upstate/Central/Western) and must be able to utilize existing relationships with public safety leadership at the State and Local level throughout the region. The applicant must understand our unique approach to selling Motorola's public safety products to new and existing customers while developing and maintaining excellent customer/client relationships. Customer relationships are developed by phone contact, personal visits, and attending state and regional 9-1-1 meetings, regional trade shows, and user group meetings. Selling opportunities will include on-site product presentations, internet demonstrations, and coordinating with state and local officials on individual and multi-jurisdictional projects. A thorough understanding of state and local government procurement processes is helpful. Typical travel is moderate to high, being in front of the customer approximately 50-75%. Top sales performers are compensated aggressively with accelerators upon achieving annual sales quota. Specific Knowledge, Skills, and Abilities<ul><li> Position has responsibility for strategic account planning, sales, and overall relationship management for State and Local 9-1-1 agencies, working both independently and in coordination with local sales teams </li><li> Experience in public safety, and specifically Computer Aided Dispatch (CAD), Records Management, Mobile, and additional products in the Motorola Solutions software family. Experience specifically in the operation of 9-1-1 centers and/or response agencies, is preferred. Tenured experience in the public safety sector of software sales industry is an alternative </li><li> Experience and ability to develop and implement a comprehensive strategy for maintaining and strengthening Motorola Solutions' presence in our Software Suites, with a sales plan for engaging with each account within the assigned geography covering the full suite of Public Safety Applications in the Motorola Solutions software portfolio </li><li> Ability to assemble and coordinate a diverse team of internal & external pre-sales resources to assess customer's needs and address their requirements </li><li> Experience serving as a trusted advisor to influence customer's technology platform decisions and driving customer preference and loyalty for Motorola Solutions products and services </li><li> Experience and ability in developing strong relationships with key decision makers and influencers within the existing customer base </li><li> Experience selling to multiple levels, project stakeholders, and committees is a plus </li><li> Experience navigating state and local government procurement procedures along with the ability to assist with developing procurement strategies and tactics for selling multiple solutions across an entire target account </li><li> Experience and willingness to drive the entire sales cycle from prospecting to successful closing </li><li> Deep knowledge of public safety command center operations, technology, and applications is highly important. Understanding 9-1-1 networks and applications is a plus </li></ul><ul><li> Basic knowledge of Motorola Solutions Radio Voice Communications Networks is a plus </li><li> Basic knowledge of Motorola Solutions Command & Control Applications Suite is a plus </li><li> Knowledge and experience with CRM systems, specifically Saleforce.com </li><li> Experience with selling, deploying, or supporting software solutions </li><li> Possess excellent oral and written communication skills, along with having experience creating, coordinating, and delivering compelling customer presentations </li><li> Ability to quickly learn new key characteristics of products/solutions and communicate the value of those solutions to customers. </li><li> Excellent time management skills are critical to the position </li><li> Possess excellent problem solving and negotiation skills. </li><li> Possess an entrepreneurial spirit that can be leveraged to develop the business in your territory </li><li> Highly motivated and results oriented. </li></ul> #LI-CR1 #LI-REMOTE Basic Requirements<ul><li> Bachelor's Degree with 4+ years of sales/public safety experience OR 8+ years of sales/public safety experience </li></ul> Travel Requirements 50-75% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Sr. Account Manager, Software Sales (NY State)

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview This position is part of the Customer Support organization. This team deals directly with our partners and customers and helps them with resolving their technical issues related to Motorola Solutions Inc (MSI) products. It is a rapidly growing team with tons of career opportunities. The team values transparency, open communication, collaboration and customer first mentality. Job Description Our implementation specialist works side by side with our Sales teams and plays a critical role in the deployment of services for our most strategic accounts. Implementation Specialists have a strong understanding of the product and are able to set up, upgrade, and get the most out of our hardware and software solutions. Ideal candidate is someone who is passionate about our product, can understand the needs of our customers and can come up with creative solutions by thinking outside the box. About the Position What will you get to do <ul><li> Setup Alta deployments either on-site or remotely from the ground up based on customer requirements in the most effective and efficient manner. </li><li> Upskill Sales teams, Channel Partners, and end-users by providing thorough product training. </li><li> Conduct in-person and remote product demonstrations and lead technical discussions. </li><li> Develop and maintain strong relationships with customers and partners. </li><li> Travel or remote into sites to provide support for Sales and System Integrators and lead, troubleshooting and training activities. </li><li> Collaborate with the Customer Success and Support teams in providing post-sales support to customers. </li><li> Closely support Sales teams in achieving sales targets and strategic goals. </li><li> Be proactive in the entire Sales cycle, assisting in the identification of stakeholders; identifying potential risks in the engagement and proposing mitigating actions. </li></ul> Education / Experience <ul><li> Strong knowledge in networking and system design. </li><li> Experience working with Physical Security VMS, DVR, NVR, Cameras, Encoders, POE, POS, Access Control and other industry specific technologies. </li><li> Experience with Milestone, Genetec, Exacq, Avigilon, Axis, Hikvision, OpenPath, Feenics, Verkada, HID, Phoenix and other industry players is a plus. </li><li> Experience deploying a VMS and cameras from the ground up. </li><li> Understanding of network and POE requirements for physical security. </li><li> Knowledge and recent experience with programming and APIs is preferred. </li></ul> Essential Skills <ul><li> Ability to keep grace under pressure, multitask and prioritize based on business needs, provide timely updates and manage customer expectations and handle complex situations while troubleshooting critical issues & maintaining effective communication with all stakeholders. </li><li> Self-motivated and focused individual with a passion for technology and an aptitude for customer satisfaction. </li><li> Excellent verbal and written communication skills. </li><li> Excellent presentation skills. </li></ul> Technical Proficiencies <ul><li> Intimate knowledge and experience with Windows troubleshooting tools and techniques. </li><li> Excellent knowledge of networking principles and IP communication. </li><li> Experience with computer hardware configuration and troubleshooting. </li><li> Experience with network equipment configuration and troubleshooting. </li></ul>Candidate expectations<ul><li> Flexible working hours and shifts. </li><li> 30% Traveling to be expected. </li><li> Must have a current, valid driver's license. </li><li> Must have a valid Passport and be able to travel between countries in North America. </li></ul>This position is a remote position and candidates can be located anywhere in the US. #LI-TW1 #LI-REMOTE Basic Requirements<ul><li> 4-5 years of relevant experience in an IT environment with a Bachelor's Degree or Diploma/Certificate. </li><li> -OR- minimum 7 years of relevant experience </li><li>Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.</li></ul> Travel Requirements Under 25% Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Implementation Specialist - Alta NA - US Remote

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Central Software Deployment and Integration team delivers solutions to the public safety customers in the Central US ranging from North Dakota in the northwest to Kansas in the southwest to Michigan in the northeast south to Kentucky and all states in between. We are committed to providing solutions that will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. We deploy and support products such as Computer-Aided Dispatch, Records Management Systems, Jail Management Systems, and Mobile Data Computing, among other offerings. Job Description The Project Manager will report to the Regional Deployment/Services Manager and will be responsible for managing the deployment of complex public safety solutions for Computer-Aided Dispatch, Mobile computing, Records Management, and Jail Management. The Project Manager is expected to lead and manage deployments across a wide range of customers including Statewide, Regional, County, and City level public safety jurisdictions. The Project Manager will manage a team of individual contributors across a number of disciplines providing leadership, guidance, mentoring, and support throughout all phases of the project.<ul><li>Leads highly complex, large public safety applications (CAD/Mobile/Records/Jail) projects</li><li>Leads and directs the work activities of the project team across organizational boundaries</li><li>Drives strategic relationships between internal and external teams</li><li>Resolves issues between internal and external groups</li><li>Responsible for the profit level for all projects under their control</li><li>Establishing and maintaining a project budget and schedule</li><li>Establishing and maintaining a communication plan with project teams and customers</li><li>Establishing and executing a risk assessment and mitigation plans</li><li>Establishing and maintaining a quality plan</li><li>Approving invoices</li><li>Providing system integration quotations and statements of work</li><li>Responsible for creating, distributing, and presenting various project status reports and results Works with the Project Management Office to identify and implement process improvement and best practices across the Project Management discipline</li><li>Participate in pre-contract evaluation of contract terms and scope in order to evaluate and mitigate potential risks/gaps</li><li>Participation in pre-contract oral presentations and customer negotiations</li></ul>This position is a remote position and candidates can be located anywhere in the US. Position will travel 25% - 50% of time in Central US. This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers #LI-TW1 #LI-REMOTE Basic Requirements<ul><li>Bachelor's degree plus experience in project or program management.</li><li>OR 2+ years of project management or similar experience managing complex deployments and/or software application deployments</li><li>Must be able to obtain background clearance as required by government customer</li><li>Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.</li></ul> Travel Requirements 25-50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Project Manager - US Remote Central Region

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview Motorola Solutions, Inc., Commercial Markets Team provides mission-critical and business critical communications products and services to National Accounts in the Utility, Manufacturing, Transportation & Logistics and/or other vertical industries. Our innovations, products, and services play essential roles in the lives of their employees and customers. We do this by connecting them to seamless communication networks, applications and services; by providing them with real-time information; and by arming them with intuitive, ruggedized handheld devices. Motorola Solutions helps people be their best in the moments that matter. Job Description This role is part of the North America Enterprise Markets Sales team and acts as the customer facing resource for electric and gas utility accounts. The Account Manager is responsible for coordinating all facets of Motorola Solutions' business relationship within their assigned account base including demand generation, sales, strategic account planning and overall client relationship management. Responsibilities include but are not limited to:<ul><li>Develop and implement a comprehensive sales plan for each target account covering the full portfolio of Motorola products and services that will make our customers' operations safer and more efficient</li><li>Develop strong relationships with key decision makers and influencers with Energy</li><li>Delivery, IT and other C- Level contacts in order to understand client business needs, impact client technology vision and prioritize funding</li><li>Conduct on-site visits of Motorola Manufacturers Representatives (MR) partners to develop partner relationships, determine competitive sales activity, review pipeline, identify and resolve issues, and to ensure sales and marketing goals are achieved</li><li>Leverage Inside sales channel to improve coverage and market awareness</li><li>Lead response to Request for Quotation (RFQ's), Request for Information (RFI's) and Request for Proposal (RFP's)</li><li>Proactively engage Motorola Solutions executive sponsors to build strategic relationships with target" accounts to position long term opportunities for Motorola Solutions</li><li>Responsible for orders and sales performance in assigned accounts.</li><li>Must be willing to travel 50% throughout the U.S.</li></ul>Specific Knowledge/Skills:<ul><li>Bachelor's Degree preferred with 4+ years of sales/technical experience</li><li>Knowledge of utility industry and LMR/LTE technology is a strong plus</li><li>Excellent communication skills (oral, written & presentation)</li><li>Unique ability to establish and maintain professional relationships at all levels of the customer's organization.</li><li>Ability to motivate diverse cross-functional teams to action in achieving common goals</li><li>Ability to quickly learn new key characteristics of products/solutions and communicate the value of those solutions to customers (ROI, new services/efficiencies, cost avoidance, etc.).</li><li>Frequent Travel Required</li></ul> #LI-RO1 Basic Requirements<ul><li>Bachelor's degree with 4+ years of sales/public safety experience OR 8+ years of sales/public safety experience </li></ul> Travel Requirements Over 50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Sr. Enterprise Account Manager

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview Our IT organization has a critical role in driving extraordinary business results. Through a strong partnership with other areas of our business, we bring innovative thinking to every conversation and deliver with integrity. We're looking for people who bring great ideas and who make our partners' ideas better. Intellectually curious advisors (not order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change, but who accelerate it. We are seeking an IT professional who is passionate about the use of technology to achieve business goals. The ideal candidate is self-motivated, thrives on working across multiple teams, and can use technology to solve complex business problems. The role focuses on advancing the capabilities of our supply chain business systems using the latest best of breed cloud and edge technologies that are integrated as part of our broader Oracle ERP environment. Job Description As a Oracle Supply Chain Systems analyst, you will work with business and IT teams to deliver innovative solutions as part of our major transformation program that includes major initiatives in Planning, Procurement and Transportation/ Logistics areas. You will partner with IT leads and vendors for implementing solutions in various supply chain areas. In addition the candidate should have a working knowledge of the following: <ul><li> Up to 5+ years of experience as Oracle Applications Supply Chain Techno Functional Analyst with expertise in Oracle Planning, Purchasing, Inventory, Manufacturing modules. </li><li> Highly desired 2+ years of experience in building PaaS applications and extensions with Oracle APEX, Autonomous DB, VBCS etc. </li><li> Create functional design and technical specifications to extend and enhance Supply Chain applications including On-prem Oracle EBS and Oracle Fusion cloud. </li><li> Experience working in agile scrum methodologies to deliver projects and enhancements. </li><li> Exposure to Oracle/other Cloud Applications and Oracle Supply Chain Planning modules is a plus. </li><li> Hands-on experience with the latest digital technologies like Robotic process automation, ChatBots, AI/ML is an added advantage. </li></ul>Qualifications:<ul><li> Bachelor's degree in a work-related discipline/field from an accredited college or university </li><li> Up to five (5) years of progressively responsible and directly related work experience </li><li> Working knowledge of Lean management systems and ITIL certification is desired </li><li> Possess critical thinking and investigation skills </li><li> Ability to foster effective working relationships and build consensus </li><li> Ability to research and interpret relevant regulations, guidelines, and standards </li><li> Excellent communication skills, both verbal and written are required. </li><li> Essential qualities include organizational skills, effective time management, and the ability to work independently, attention to detail, positive client service attitude, the ability to multitask, and the ability to be flexible with changing priorities. Demonstrated ability to work well in and adapt to a team, take direction, follow stated processes. </li><li> Should be experienced with broad set of corporate IT initiatives and applications like Oracle EBS, E2Open and other business SaaS applications and emerging solutions </li><li> Possess a strong business and customer/client focus. </li><li> Ability to interact and influence variety of users and senior management </li><li> Strong communication and organizational skills </li><li> Experience with deep understanding of IT Applications and Technology </li><li> Very strong collaboration, negotiation, and influence capability required </li></ul> Note: Candidate will be in the Schaumburg office 1 day per week. #LI-MP2 #LI-HYBRD Basic Requirements<ul><li>Bachelor's degree with 5+ years of experience as Oracle Applications Supply Chain Techno Functional Analyst with expertise in Oracle Planning, Purchasing, Inventory, Manufacturing modules.</li></ul> Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Oracle Supply Chain Systems Analyst (Schaumburg Hybrid)

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview Motorola Fixed Video provides trusted security solutions to the global market. This division of Motorola comprises the Pelco, Multi-Sight, IndigoVision, and Avigilon brands. Together, they design, develop, and manufacture video analytics, network video management software and hardware, surveillance cameras, and access control solutions. Avigilon's solutions have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers. Motorola Solutions VSA, is looking for a Customer Accounts Solutions Manager that enjoys working with customers, and who has a background from a variety of different fields including Customer Support and Customer Success. Your role will be to retain critical customer Accounts through RED Account Management, providing solutions to at-risk customers, while producing valuable insights and outcomes to the business. If you have experience building and leading teams, providing hardware and software solutions relating to Video Security and Access Control, we want to hear from you. Job Description Reporting to the Director of Global Support and Services: About the Role You will be surrounded by people who are incredibly smart, passionate about our customers, and believe in providing world class solutions that are vital to customer success. Every day will bring new and exciting challenges on the job while your team. This is a unique role in that you will be part of a growing Customer Success Team, providing the technical arm in helping our customers realize value in their products. The following are duties and responsibilities, but are not limited to: <ul><li> Customer Account Management <ul><li> Manage a team responsible for RED accounts, ensuring the success of at-risk customers and facilitating their transition to Motorola solutions champions. </li><li> Oversee Technical Account Managers embedded in customer ecosystems, ensuring seamless support. </li></ul></li><li> Solution Development and Implementation <ul><li> Conduct Root Cause Analyses (RCAs) for each customer account, generating insightful outcomes and actionable playbooks. </li><li> Provide detailed reviews of service disruptions, both customer-specific and global, to drive continuous improvement. </li></ul></li><li> Strategic Planning and Execution <ul><li> Utilize relevant data to propose annual staffing levels and resource allocations, ensuring optimal support for customers. </li><li> Participate in customer meetings, both onsite and remote, to understand their needs and provide tailored solutions. </li></ul></li><li> Cross-Functional Collaboration <ul><li> Partner effectively across teams including Product, Engineering, Development, Sales, and Support to address customer concerns and drive product improvements. </li><li> Use key customer resolution tools across all service groups to facilitate rapid resolution of technical and account management issues. </li></ul></li></ul>About The Team The Customer Accounts Solutions Team is composed of RED Accounts specialists and Technical Account Managers ensure the success of our customers by being the technical arm to our Customer Success Team. We solve for safer by providing solutions for our at risk customers. These solutions are both reactive and proactive in nature and the team's success is the ability to think not only about ensuring the affected customers' needs are immediately met, but using gathered data to find other RED Accounts before they become critical. Basic Qualifications <ul><li> 6+ years of Technical Support or Customer Success experience </li><li> Bachelor's Degree in Computer Science, Math, or related discipline required, or 8 years of equivalent work experience </li><li> 4+ years managing technical teams </li><li> Internal enterprise or external customer-facing experience as a technical lead </li><li> Passionate about customers and new technology </li><li> Experience working with enterprise software companies </li><li> Experience in operational parameters and troubleshooting of the following: Linux, Windows, Access Control, Video Security </li></ul> Preferred Qualifications <ul><li> Motorola Solutions specific technologies: ACC, ACM, Openpath, AVA </li><li> Experience in Informational Technology operations </li><li> Professional oral and written communication skills, presenting to an audience containing one or more decision maker(s) Experience in a 24x7 operational services or support environment </li><li> Innovative thinking and bias for action balanced with a strong customer and quality focus </li><li> Record of driving projects to improve support-related processes and the technical support experience </li></ul>This position is a remote position and candidates can be located anywhere in the US. #LI-TW1 #LI-REMOTE Basic Requirements<ul><li> Bachelor's Degree </li><li> 8 years of equivalent work experience </li><li> 6+ years of Technical Support or Customer Success experience </li><li>Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.</li></ul> Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Customer Accounts Solutions Manager - US Remote

<ul><li>Models and delivers a distinctive and delightful customer experience.</li><li>Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li></ul>Operations<ul><li>Provides customers with courteous, friendly, fast, and efficient service.</li><li>Recommends items for sale to customer and recommends trade-up and/or companion items.</li><li>Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.</li><li>Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li><li>Implements Company asset protection procedures to identify and minimize profit loss.</li><li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.</li><li>Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li><li>Has working knowledge of store systems and store equipment.</li><li>Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.</li><li>Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).</li><li>Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Attends training and completes PPLs requested by Manager or assigned by corporate.</li></ul>Basic Qualifications<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>Requires willingness to work flexible schedule, including evenings and weekend hours</li></ul>Preferred Qualifications<ul><li>Prefer six months of experience in a retail environment.</li><li>Prefer to have prior work experience with Walgreens.</li><li>Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>Requires willingness to work flexible schedule, including evenings and weekend hours.</li></ul> The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Customer Service Associate

Job Objectives Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience. Job Responsibilities/Tasks Customer Experience<ul><li>Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy.</li><li>Greets customers and clinic patients, and offers assistance with products and services.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Resolves customer complaints and helps respond to customers' special needs.</li></ul>Operations<ul><li>Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members.</li><li>Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.</li><li>Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.</li><li>Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.</li><li>Supervises receiving, stocking, pricing, returning, and transferring of merchandise.</li><li>Ensures execution of District Manager operational feedback.</li><li>Implements store organization through proper hiring and placement, scheduling of work assignments and delegation.</li><li>Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.</li><li>Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.</li><li>Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Daily Planning and Execution<ul><li>Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers.</li></ul>Business Performance Management<ul><li>Analyzes financial and performance data; develops action plans to increase sales and control costs.</li><li>Reviews KPIs daily and prepare to discuss with district management.</li><li>Reviews and analyzes asset protection data and develops and implements action plans to reduce loss.</li><li>Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law.</li><li>Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support.</li></ul>Business Planning<ul><li>Identifies sales opportunities to ensure the growth and performance of the store and pharmacy.</li><li>Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes.</li></ul>People and Performance Management<ul><li>Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.</li><li>Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members.</li><li>Makes hiring, promotion and termination decisions.</li><li>Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate.</li><li>Develops employee performance plans and follows up according to deadlines.</li><li>Monitors and approves team member compensation.</li><li>Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.</li><li>Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members</li><li>Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members.</li></ul>Training and Personal Development<ul><li>Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position. </li><li>Follows performance improvement plans offered by District Manager.</li><li>Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state).</li><li>Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy.</li></ul>Communications<ul><li>Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives.</li><li>Conducts community outreach (e.g., speaks with members of community, physicians in area).</li><li>Assists District Manager in planning and attending community events.</li></ul>Basic Qualifications<ul><li>Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.</li><li>Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date.</li><li>Willingness to work flexible schedule including extended days, evenings, and weekend hours.</li></ul>Preferred Qualifications<ul><li>Bachelor's Degree.</li><li>PTCB or ExCPT Certification.</li><li>Three years retail management experience, including supervising others, managing, and assigning work.</li><li>Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph.</li></ul> The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $48,000 - $115,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Store Manager

<ul><li>Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.</li><li>Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.</li><li>Models and delivers a distinctive and delightful customer experience.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li></ul>Operations<ul><li>Responsible for holding store keys to open and close without management as necessary.</li><li>Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.</li><li>Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.</li><li>Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).</li><li>Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.</li><li>Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.</li><li>Assist with ensuring the Outdate program is followed with team members.</li><li>Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.</li><li>Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.</li><li>Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.</li><li>Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li><li>Has working knowledge of store systems and store equipment.</li><li>Assist at Pharmacy out window as requested.</li><li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>Responsible for bag checks of team members before leaving the store.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Attends training and completes PPLs requested by Manager.</li><li>Obtains and maintains valid PTCB certification or pharmacy license as required by state.</li></ul>Communications<ul><li>Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.</li><li>Reports disciplinary issues and customer complaints to management.</li></ul>Basic Qualifications<ul><li>One year of prior leadership, supervisory, or retail key holder work experience.</li><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li></ul>Preferred Qualifications<ul><li> Prefer the knowledge of store inventory control. </li><li> The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits </li></ul>

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