*UPGRADE IN PROGRESS* -- CareerCircle platform upgrades will occur between Monday June 27th 10PM Eastern Time through Tuesday June 28th 4AM Eastern Time.&nbsp; The system may be intermittently unavailable during this timeframe.&nbsp;&nbsp;

*UPGRADE IN PROGRESS* -- CareerCircle is upgrading its capabilities and as a result the system may be temporarily unavailable as we bring new capabilities and infrastructure online to better serve our members.&nbsp; If you receive an error during this timeframe please bear with us as we're working to improve our system and you may need to retry that operation at a later time.&nbsp; &nbsp;

Marshalltown, IA 50158, USA Req #9857 Tuesday, April 9, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust RESPONSIBILITIES: Move empty trailers from the trailer staging area to the loading docks and back to the loaded trailer area. Inspect trailers for safety aspects and cleanliness. Organize loads to ensure no service failures to the customer. Maintain accurate paperwork. Clean truck dock and yard when time allows and other duties as necessary. Good communication skills. BASIC QUALIFICATIONS: 21 years of age or older with 6 months driving experience after graduating from driving school. Must have forklift experience. Basic computer skills. Must have a Class C license and a clean Motor Vehicle Record. Dependable, safety conscious, and consistent on-time performance. Strong customer service skills with the ability to follow instructions. Upload a resume. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

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LOAD-UNLOAD TRUCKS~ 2nd Shift

5445 W 73rd St, Bedford Park, IL 60638, USA Req #9762 Tuesday, April 9, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust This job posting is for a Maintenance Technician at our Chicago Container plant located at 5445 W 73rd St. Bedford Park, IL 60638. Pay Range from $27.58 - $44.01 based on skills and experience. Excellent Benefits Package including Health, Dental, Vision, and 401K Plan. 1.5 pay over 8 hours, over 40 hours and weekends. 1.5 pay on holidays, plus additional overtime over 8 hours on holidays. Uniforms provided. Up to 100 paid training hours annually for technicians to advance through the progressive skill levels. Stipend for safety shoes, safety glasses and tools. RESPONSIBILITIES: Perform a variety of maintenance tasks to diagnose, repair, rebuild, replace mechanical, electrical, PLC, hydraulic and pneumatic systems on all plant equipment and facilities. Use maintenance knowledge to increase productivity, decrease downtime and waste. Work with a sense of urgency to respond to machine downtime events. Will be required to complete in-house training programs to develop equipment specific maintenance skills. The position may also require attendance at external training that may require occasional overnight travel. Must be able to follow all safety and company policies that include lock-out tag-out procedures. BASIC QUALIFICATIONS: At least 5 years of experience successfully troubleshooting and repairing industrial manufacturing equipment. Must have knowledge and experience with repairing and maintaining mechanical, electrical, hydraulic, pneumatic, PLC systems and industrial equipment. Be passionate about maintaining a safe and clean work environment. Ability to work any shift, overtime, and weekends as needed. Must have own basic tools (PCA will provide specialized tools and an annual tool allowance). Must be authorized to work in the U.S. PREFERRED QUALIFICATIONS: Technical degree and/or comparable experience in successfully troubleshooting and repairing industrial machinery and equipment; particularly within the corrugated or packaging industry. KNOWLEDGE, SKILLS & ABILITIES: Excellent communication skills. Basic computer skills. Ability to work in a fast-paced environment. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

Maintenance Technician

Marshalltown, IA 50158, USA Req #9859 Wednesday, April 10, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust Packaging Corporation of America (PCA) is seeking Summer Students - General Labor positions located at its Marshalltown, IA location. Responsibilities: Will perform a variety of tasks as needed which may include copying, filing, computer entry, general maintenance of property (clean-up, painting, lawn care) or perform other general helper duties in various areas of the plant. Basic Qualifications: Qualified individuals will meet the following criteria: <ul> <li> 18-23 years of age, </li> <li> be a dependent of a current PCA employee , when you apply list your parent or guardian as a referral. </li> <li> must have completed one year of college, </li> <li> must be enrolled full-time for the fall 2024 semester, </li> <li> must have a minimum 2.3 GPA, </li> <li> must have a copy of your transcript and resume to upload when you apply, </li> </ul> All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

SUMMER STUDENT OFFICE~TTX90~5204

708 Killian Rd, Akron, OH 44319, USA Req #9854 Tuesday, April 23, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust We are seeking applicants for a Flexo Folder Gluer Helper on 3rd shift (1 Opening) in our Akron, OH facility. Salary is $22.40 per hour. Responsibilities: <ul> <li> Work as part of a team in support of a manufacturing operation with a goal of increasing productivity; decreasing downtime and waste. </li> <li> Assume active role in overall plant and facilities-related work. Position requires assisting all jobs on the plant floor. </li> <li> Follow all company safety rules and lock-out tag-out procedures. </li> <li> Maintain shop and shop equipment per 5S Standards. </li> <li> Other duties as assigned. </li> <li> May be required to stack parts up to 30 lbs. for a period of up to 12 hours. </li> </ul> Basic Qualifications: <ul> <li> High School Graduate or GED. </li> <li> Be passionate about maintaining a safe work environment. </li> <li> Able to pass pre-employment background check and drug test. </li> <li> Must be able to sit, stoop, and bend. </li> <li> Must be able to work overtime and weekends as needed. </li> <li> Must be authorized to work in the U.S. </li> </ul> Preferred Qualifications: <ul> <li> Experience in a packaging or other manufacturing environment is preferred. </li> </ul> Knowledge, Skills & Abilities: <ul> <li> Must be willing to work closely on a day-to-day basis with other production personnel. </li> <li> Ability to share ideas with others to solve problems of essential importance. </li> <li> Excellent communication skills. </li> <li> Thrive in a cross-functional team environment. </li> <li> Work with a sense of urgency to reduce downtime of machines. </li> <li> Have knowledge of Microsoft applications such as Word, Excel, and Access. </li> <li> Strong written and verbal communication skills. </li> <li> Ability to work in a fast-paced environment and handle multiple requests simultaneously. </li> </ul> PCA provides a competitive comprehensive benefits package. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

FLEXO FOLDER GLUER ASSISTANT - 3rd Shift

708 Killian Rd, Akron, OH 44319, USA Req #9855 Tuesday, April 23, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust We are seeking applicants for a Bander Operator on 3rd Shift (1 Opening) in our Akron, OH facility. Salary is $20.09 per hour. Responsibilities: <ul> <li> Operate the Bander machine and equipment which includes setup, adjustment, and clean-up. </li> <li> Scan barcodes and pull excess scrap from units. </li> <li> Ensure accuracy of unit tags, cover sheets, and stacking patterns while filling the correct number of bands per unit. </li> <li> Submit repair and maintenance orders and recommending operational improvements. </li> <li> Assume active role in overall plant and facilities-related work. Position requires assisting all jobs on the plant floor. </li> <li> Follow all company safety rules and lock-out tag-out procedures. </li> <li> Maintain shop and shop equipment per 5S Standards. </li> <li> Other duties as assigned. </li> <li> May be required to stack parts up to 30 lbs. for a period of up to 12 hours. </li> </ul> Basic Qualifications: <ul> <li> High School Graduate or GED </li> <li> Passionate about maintaining a safe work environment. </li> <li> Ability to sit, stoop, and bend. </li> <li> Ability to work overtime and weekends, as needed. </li> <li> Must be authorized to work in the U.S. </li> </ul> Preferred Qualifications: <ul> <li> 1+ year of experience operating a Bander machine. </li> <li> Experience in a packaging or other manufacturing environment. </li> </ul> Knowledge, Skills & Abilities: <ul> <li> Ability to share ideas with others to solve problems of essential importance. </li> <li> Excellent communication skills. </li> <li> Thrive in a cross-functional team environment. </li> <li> Ability to work in a fast paced environment and handle multiple requests simultaneously. </li> </ul> PCA provides a competitive comprehensive benefits package. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

BANDER/BUNDLING OPERATOR - 3rd Shift

708 Killian Rd, Akron, OH 44319, USA Req #9856 Tuesday, April 23, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust We are seeking applicants for a J&L Folder Gluer Helper on 2nd Shift (1 Opening) in our Akron, OH facility. Salary is $21.39 per hour. Responsibilities: <ul> <li> Work as part of a team in support of a manufacturing operation with a goal of increasing productivity; decreasing downtime and waste. </li> <li> Assume active role in overall plant and facilities-related work. Position requires assisting all jobs on the plant floor. </li> <li> Follow all company safety rules and lock-out tag-out procedures. </li> <li> Maintain shop and shop equipment per 5S Standards. </li> <li> Other duties as assigned. </li> <li> May be required to stack parts up to 30 lbs. for a period of up to 12 hours. </li> </ul> Basic Qualifications: <ul> <li> High School Graduate or GED. </li> <li> Be passionate about maintaining a safe work environment. </li> <li> Able to pass pre-employment background check and drug test. </li> <li> Must be able to sit, stoop, and bend. </li> <li> Must be able to work overtime and weekends as needed. </li> <li> Must be authorized to work in the U.S. </li> </ul> Preferred Qualifications: <ul> <li> Experience in a packaging or other manufacturing environment is preferred. </li> </ul> Knowledge, Skills & Abilities: <ul> <li> Must be willing to work closely on a day-to-day basis with other production personnel. </li> <li> Ability to share ideas with others to solve problems of essential importance. </li> <li> Excellent communication skills. </li> <li> Thrive in a cross-functional team environment. </li> <li> Work with a sense of urgency to reduce downtime of machines. </li> <li> Have knowledge of Microsoft applications such as Word, Excel, and Access. </li> <li> Strong written and verbal communication skills. </li> <li> Ability to work in a fast-paced environment and handle multiple requests simultaneously. </li> </ul> PCA provides a competitive comprehensive benefits package. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

J&L FOLDER GLUER ASSISTANT - 2nd Shift

McClellan Park, CA 95652, USA &bull; Sacramento, CA, USA Req #20038 Wednesday, May 8, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust The Corrugator Supervisor is responsible for the oversight of the equipment and personnel associated with corrugator operations. The Corrugator Supervisor is responsible for managing activities on the assigned shift in an efficient and safe manner. PRINCIPLE ACCOUNTABILITIES: Coordinate activity with the shift supervisor to plan and manage shift schedules to meet production goals, prioritize work orders, maintain quality requirements, and assure an even flow of work to increase up-time and minimize unscheduled downtime. Schedule work, coordinate production activities, provide direct oversight of employees, approve time records, communicate and implement company policy. Engage in employee development activities, make recommendations on employee hire, promotion and disciplinary action. Maintain a clean, safe and injury-free work environment by ensuring health and safety procedures are understood and executed by all employees. Conduct employee training on all equipment, protocols, production standards, safety regulations, and waste control on an ongoing basis. Perform all quality control tests in accordance with continuous improvement standards of PCA. Verify the quality of the jobs and investigate any customer complaints. Supervise efficient operation of equipment including the inspection of materials, products, and equipment to detect and/or prevent malfunctions; assist in troubleshooting any corrugator slowdowns or other problems. Analyze corrugator performance, identify opportunities, make recommendations for process and equipment improvement, establish goals, and execute strategy. Participate in production meeting and provide updates as needed. Communicate closely with scheduling department to detect any discrepancies and assure production requirements are met. Maintain accurate records of activity including daily corrugator downtime reports, records of rolls on and off corrugator, and material utilization. BASIC QUALIFICATIONS: High School diploma or GED. 4+ years' of corrugator experience with an established knowledge of the machinery, methods and procedures under supervision including continual improvement processes and safety practices. Able to work flexible hours as needed. Must be authorized to work in the U.S. PREFERRED QUALIFICATIONS: Some college or manufacturing training. Previous supervisory experience in training, teambuilding, performance development, and conflict resolution. KNOWLEDGE, SKILLS & ABILITIES: Ability to perform all corrugator jobs and train crew on equipment use, adjustments and unique situations. Working knowledge of manufacturing systems including shop floor software. Strong organizational skills with the ability to handle numerous details, deadlines, and requests. Ability to work in a fast paced, deadline-oriented environment, prioritize assignments, and handle multiple projects and/or requests concurrently. Strong verbal and written communication skills. Solid analytical and mechanical ability. Strong interpersonal skills to effectively lead and communicate with production team and management. Previous work experience as a member of a team, or a strong understanding of the importance of open communication and information sharing between team members. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

SUPVR-CORRUGATOR

313-BURLINGTON-H, 1600 South Pine Street, 1600 South Pine Street, Burlington, Wisconsin, United States of America Req #20043 Wednesday, May 8, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust At Packaging Corporation of America (PCA), we think of ourselves as more than a box manufacturer. We are an ideas and solutions company. We seek to be the leader in helping our customers - large and small - package, transport and display products of all kinds. It just happens to be that corrugated products are our area of expertise. At PCA, you'll find the best people in the industry operating in a golden rule" culture. We actively promote mutually rewarding relationships with each other and our customers by advocating respect for every individual, ethical and fair practices, and the highest standards in what we say and do. PCA is proud to have a highly skilled and experienced team leading the way. As a Fortune 500 company and one of the largest producers of containerboard and corrugated packaging products in the U.S., PCA offers customers broad expertise and economies of scale, while our multiple plant locations let us rapidly meet the local needs of our customers. SUMMER HELP - POSITION WILL BE THROUGH THE SUMMER ENDING 9/7/2024. HIRING FOR ALL SHIFTS (1ST, 2ND & 3RD) $24.14/HR RESPONSIBILITIES: <ul> <li>Work as part of a team in support of a manufacturing operation with a goal of increasing productivity; decreasing downtime and waste.</li> <li>Assume active role in overall plant and facilities-related work. Position requires assisting all jobs on the plant floor.</li> <li>Follow all company safety rules and lock-out tag-out procedures.</li> <li>Maintain shop and shop equipment per 5S Standards.</li> <li>Other duties as assigned.</li> <li>May be required to stack parts up to 30 lbs. for a period of up to 12 hours.</li> </ul>BASIC QUALIFICATIONS:<ul> <li>High School Graduate or GED.</li> <li>Be passionate about maintaining a safe work environment.</li> <li>Must be able to work overtime and weekends as needed.</li> <li>Must be willing to work the first, second and third shift.</li> <li>Must have a good attendance record.</li> <li>Must be authorized to work in the U.S.</li> </ul>PREFERRED QUALIFICATIONS: <ul> <li>Experience in a packaging or other manufacturing environment is preferred.</li> <li>Possess an understanding that temperatures and volumes of work may vary.</li> </ul>KNOWLEDGE, SKILLS & ABILITIES: <ul> <li>Must be willing to work closely on a day-to-day basis with other production personnel.</li> <li>Ability to share ideas with others to solve problems of essential importance.</li> <li>Excellent communication skills.</li> <li>Thrive in a cross-functional team environment.</li> <li>Work with a sense of urgency to reduce downtime of machines.</li> <li>Strong verbal communication skills.</li> <li>Ability to work in a fast paced environment and handle multiple requests simultaneously.</li> </ul>PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

Summer Student Laborer

Santa Fe Springs, CA 90670, USA Req #9008 Thursday, January 11, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust The Maintenance Supervisor plans, estimates and schedules preventative and corrective maintenance of plant equipment, machinery, and service systems to increase uptime and minimize unscheduled downtime. This position supervises maintenance, mechanical, and or electrical staff and includes planning and scheduling maintenance work responsibilities within a production environment. The facility operates 4 days/ 10-hour shift schedules operating 2 shifts daily with Overtime as needed or required. PRINCIPLE ACCOUNTABILITIES: Establish and assign routine maintenance schedules and coordinate machine downtime. Maintain inventory of parts and supplies with a focus on cost controls. Schedule work, coordinate production activities, provide direct oversight of employees. Ensure predictive and preventive maintenance programs are accomplished and repairs are completed. Establish and maintain maintenance budgets. Recommend capital improvements including assisting the design and installation of new equipment. Ensure maintenance crew understands and is able to troubleshoot all machine jobs and is fully trained on mechanical and electrical repairs, equipment use, adjustments, and unique situations. Maintain a clean, safe and injury-free work environment by ensuring health and safety procedures are understood and executed by all employees. BASIC QUALIFICATIONS: Associates degree or completed certification in production, manufacturing maintenance 5+ years' previous experience in equipment and electrical maintenance, preventative maintenance, PLC, Hydraulics Systems Ability to work flexible hours as needed. Must be authorized to work in the U.S. PREFFERED QUALFICATIONS: Bachelor's degree in engineering. Previous supervisory experience in coaching, training, teambuilding, performance development, and conflict resolution strongly preferred. Experience with manufacturing safety practices, production floor environments KNOWLEDGE, SKILLS & ABILITIES: Solid analytical, mechanical, and mathematical skills. Solid working knowledge of electrical and mechanical maintenance. Working knowledge of maintenance in corrugated, converting and packaging equipment. Working knowledge of manufacturing systems including shop floor software, EXCEL, and PLC Ability to work in a fast paced, deadline-oriented environment, prioritize assignments, and handle multiple projects and/or requests concurrently. PAY & BENEFITS: Excellent Medical, Dental and Vision 401k with company matching Retirement Savings Plan Educational Assistance Program 11 paid holidays Vacation Time Employee Assistance Program (EAP) #LI-SG2 All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

SUPVR-MAINTENANCE

<div> POSITION PROFILE Supervises the day-to-day operations of a specified 1 to 3 person site within a legal office environment. Reports directly to an Account Manager and works to provide employee developmental support. Will also assist in employee relations matters as it pertains to supervising and directing. Works to develop, implement, and review procedures for compliance and improvement. Prepares, creates, validates, and invoices client(s) as per the customer's billing needs. Must possess excellent interpersonal and customer service skills to communicate with senior level attorneys, partners, clients, opposing counsel, court reporters, vendors, staff, and others. The Site Supervisor is the point person for customer issues as well as providing direction for issue resolution. Works directly or indirectly assisting the site operations with any of the following office functions: copy, production, and scanning, fax, mail, and shipping, hospitality assistance, conference room set up and scheduling, receptionist backup, facilities support, and inventory control. Works to maintain and control an acceptable profit level within the site while looking for additional service offerings to enhance the customers workflow. Job Duties and Responsibilities LEGAL ENVIRONMENT JOB RESPONSIBILITIES<ul> <li>Possess the legal background to understand client matter workflow, such as:</li> <li>Charge back to firm and/or clients for work, supplies, hours, etc.</li> <li>Familiar with legal technologies and software such as document management systems as well as cost recovery and charge back systems (examples: Copitrak/Equitrac, etc.).</li> <li>Familiar with legal records management processes.</li> <li>Familiar with processes and documents such as: closing binders, depositions, transcripts, briefs, addendums, filings, discovery, judgments, knowledge of court systems, and the proper delivery of items and documents within the court system.</li> <li>Assists with scheduling needed equipment, labor, and supplies for offsite trial(s).</li> </ul>OTHER DUTIES AND RESPONSIBILITIES<ul> <li>Responsible for the effective implementation and management of the RICOH Service Excellence methodology.</li> <li>Functions as a working supervisor, assisting in the daily tasks and operations as per the customer contract.</li> <li>Handles formal contact with the customer daily.</li> <li>Handles highly confidential documents that may be time sensitive.</li> <li>Provides quality work due to the sensitive nature of documents and projects that are required in a legal environment.</li> <li> Responsible for understanding the law firm structure and hierarchy while interacting and providing professional support to firm associates (legal secretaries, project managers, paralegals, associates, and partners).</li> <li>Responsible for job accuracy on project work that may require an expedient turnaround and have a tight deadline.</li> <li>Provides training on workflow and machine operations when necessary.</li> <li>Ensures payroll accuracy by overseeing and correcting all time clock punches.</li> <li>Achieves shift profitability (cost of goods) by effectively supervising the labor, materials, and supplies.</li> <li>Operates shifts and maintains quality of work to comply with audits and deadlines.</li> <li> Meets quality and deadline standards by the effective use of job scheduling practices.</li> <li>Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work.</li> <li>Facilitates resolution of issues concerning pricing, orders-in, and invoicing.</li> <li>Ensures all direct reports execute objectives using tools such as: a developmental plan, ninety (90) day plan, and regular performance reviews.</li> <li>Posts reports showing productivity, quality, and deadline results.</li> <li>Maintains positive internal working relationships with all department employees by communicating in a professional manner.</li> <li>Completes site reports and other paperwork on time and accurately.</li> <li>Completes month-end management report.</li> <li>Assists the account manager with review of the monthly financial reporting.</li> <li>Performs other duties as assigned.</li> </ul> Additional Pay Details: Compensation Range is: $17.55-$22.84 Qualifications (Education, Experience and Certifications)<ul> <li>Requires a high school diploma or GED and 2+ years of experience in a related field.</li> <li>Minimum of 2 years' experience in the legal industry is strongly preferred.</li> <li>Preferred experience with different types of law and the different departments such as: criminal, civil, corporate, real estate, bankruptcy, intellectual property, etc.</li> <li>Preferred computer experience and proficiency working with programs such as: Word, Excel, PowerPoint, Adobe (pdf), and legal software.</li> <li>Preferred experience in delivering classroom and/or informal training sessions.</li> <li>Preferred experience in operation of the most advanced machines, performing complex jobs.</li> </ul>Knowledge, Skills And Abilities<ul> <li>Good organizational skills.</li> <li>Ability to effectively set goals, lead and train employees.</li> <li>Good technical skills and ability to use complex machinery.</li> <li>Ability to remain updated on current technology and trends in the marketplace by reading relevant journals, magazines and newspapers.</li> </ul>Working Conditions, MENTAL aND PHYSICAL DEMANDS<ul> <li>Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level.</li> <li>Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction prepare, provide and convey diversified information.</li> <li>Some physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that could weigh up to 50 lbs. (e.g., papers, books, files and small parts, etc.).</li> <li>Moderate dexterity regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.</li> </ul>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Site Leader, Legal

Corporate HR Specialist <div> Field Representative II, Field Services Support POSITION PROFILE Services and repairs a variety of company products and systems at customer locations usually within a specific geographic area. A Technology Service Support Rep is capable of handling a full workload in a standalone and or networked environment. Job Duties and Responsibilities �&bull; Achieves expected productivity levels associated with assigned workload and level of experience. �&bull; Manages territory, inventory, and customer relationships. �&bull; Demonstrates excellent technical and customer relation skills. �&bull; Actively drives revenue generating opportunities through supply leads, contract sales, network support contract leads, equipment and print assessment leads. Demonstrates technical expertise �&bull; Performs a full range of servicing and repair service procedures including diagnostics, installation, removal, and retrofits on assigned equipment. �&bull; Performs Basic Connected installations, sets up IP addresses, downloads printer drivers and provides customer training on printing functions. �&bull; Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices. �&bull; Demonstrates required digital competencies associated with assigned products and level assignment. �&bull; Completes technical training on new equipment as assigned. Manages territory �&bull; Effectively executes all required territory management and call handling procedures. �&bull; Works closely with sales partners to maximize equipment leads and upgrade opportunities. �&bull; Maintains and manages own parts inventory with a high degree of accuracy. �&bull; Adheres to territory back-up plans. �&bull; Completes all required administrative tasks in an accurate and timely manner. �&bull; Complies with all company policies. Customer Service �&bull; Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed. �&bull; Provides technical assistance to less experienced technicians. �&bull; Exhibits professional appearance and demeanor at all times. �&bull; Maintains productive, professional relationships with all company personnel. �&bull; Is a positive and contributing team member. �&bull; Responsible for maintaining a "car stock" inventory. �&bull; Performs other duties as assigned. Qualifications (Education, Experience and Certifications) Typically: �&bull; Requires journeyman level technical knowledge typically gained through completion of technical school and 2+ years of related experience. �&bull; Requires a valid state driver's license and minimum level of auto insurance coverage per company policy, as position entails extensive use of personal car while on company business. KNOWLEDGE, Skills And Abilities Typically: �&bull; Requires a strong working knowledge of electro-mechanical devices, electrical circuitry, electronics and varying levels of digital competency. �&bull; Possesses a methodical approach to resolving problems. �&bull; Possesses strong interpersonal and verbal communications skills. �&bull; Possesses excellent customer service skills including ability to follow up to ensure closure of issues. �&bull; Possesses ability to read and comprehend written technical information in the form of technical manuals, parts books and relevant publications. �&bull; The technical aspect of this position requires following pre-established guidelines, using limited judgment. Judgment is used to analyze and determine the particular problem on the equipment (troubleshooting). It is also used in determining the need for routine servicing or parts to be installed. �&bull; Possesses working knowledge of and application of PC's and associated software applications. Working Conditions, MENTAL aND PHYSICAL DEMANDS �&bull; Typically works in an office environment with adequate lighting and ventilation, and normal range of temperature and noise. �&bull; Extensive daily travel in an automobile between customer locations is usually required. Assignment of a "walking territory" within a limited urban area would require extensive travel by foot. It is necessary that all travel be done in a wide variety of weather conditions. �&bull; Working conditions regularly expose individuals to conditions that could result in minor cuts and burns; frequent exposure to chemical solvents and cleaners. �&bull; Shift work, overtime, stand-by and/or on-call may be required. �&bull; Requires daily internal contact with the service call center via telephone and wireless to receive and provide instructions concerning service requests. �&bull; Routinely requires direct contact with parts department to receive parts ordered. Also, routinely requires direct contact with the Field Technology Service Manager to review work, receive direction and discuss customers' concerns and problems. �&bull; Requires daily external contact with customers (typically office / IT managers and machine operators) for the purpose of investigating and resolving equipment problems. �&bull; The customer relations aspects of the job tend to be somewhat more diversified, however, most problems are resolved using past precedent. �&bull; Work has periodic stress related to an increased volume of service calls placed and occasional contact with dissatisfied customers. �&bull; Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. �&bull; Frequent stooping, bending, squatting, and kneeling are required to service equipment at floor level. �&bull; In the case of technicians assigned a walking territory, extensive foot travel is necessary. �&bull; A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches, and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Field Representative II, Field Services Support

<div> Site Leader POSITION PROFILE Accountable for the daily operations of small-site and acts as a go to person for a small team by reporting and escalating facility related issues to assigned leadership; assists in maintaining acceptable profit levels and ensures that customer service level expectations are met. Responsible for performing the contracted office services including, but not limited to: Copy services, Courier Services, Managed Print services, Hospitality, Imaging and Mail services. The Site Leader is the point person on site for customer issues and contract compliance for sites with no Site Manager assigned. Job Duties and Responsibilities <div> � &bull; Responsible for daily operations of a mail room, copy center, or scanning facility including operating office equipment such as: PC, Copiers, Multifunction Devices, Imaging & Mail <div> Equipment <div> � &bull; May be responsible for: Courier Services, Reception Services, Switchboard Operations, <div> Shipping & Receiving, Delivering and Processing of Mail <div> � &bull; Acts as a go to person for conference rooms set up, event set up and strikes , while assisting with job assignment, <div> scheduling of projects, and by reporting and escalating facility related issues to assigned leadership <div> � &bull; Is the point person on site for customer issues . <div> � &bull; Handles formal contact with the customer on a daily basis . <div> � &bull; Responsible for effective implementation and management of RICOH Service <div> Excellence programs. <div> � &bull; Analyzes problems with minimum guidance, while managing the resolution. <div> � &bull; Maintains positive internal working relationships with all department employees by <div> communicating in a professional manner. <div> � &bull; Provides training on workflow and machine operations when necessary . <div> � &bull; Meets quality and deadline standards by the effective use of job scheduling practices. <div> � &bull; Facilitates resolution of issues concerning pricing, orders-in by interacting and communicating <div> with sales department. <div> � &bull; Completes site reports and other paperwork on time and accurately. <div> � &bull; May maintain daily routine functions to include creating/completing work orders, and lending support as required. QUALIFICATIONS (Education, Experience, and Certifications) Typically Requires: �&bull; High school or GED is required. �&bull; Lifting 50 lbs and Pushing/pulling 100 lbs �&bull; 2+ years of experience in a related field (B2B and/or technical). �&bull; Previous training experience strongly preferred. �&bull; Previous 2+ years Customer facing work experience required. �&bull; Demonstrated proficient knowledge and understanding of technology. KNOWLEDGE, Skills And Abilities �&bull; Tactical facilitator of processes �&bull; Ability to present to a small group �&bull; Moderate Problem-Solving Skills �&bull; Intermediate Customer Service skills �&bull; Intermediate Technical aptitude �&bull; Intermediate Written and Verbal Communication skills Working Conditions, MENTAL and PHYSICAL DEMANDS �&bull; Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level �&bull; Work assignments are diversified. Interpret, comprehend, and apply complex material, data, and instruction �&bull; prepare, provide, and convey diversified information �&bull; Some physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting, or carrying objects that could weigh up to 50 lbs. (e.g., papers, books, files and small parts, etc.). �&bull; Moderate dexterity �&bull; regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Conferencing Facility Event Lead.

<div> Area Customer Service Coordinator POSITION PROFILE Under the direction of the Enterprise Services Manager (ESM) or Area Operations Manager (AOM) this key position supports daily operations, implementations, expansions, and administration of all Managed Services Accounts within an assigned operational area with varying sizes. Undertaking all customer support tasks in external customer/client facilities The Area Customer Service Coordinator is responsible for a broad knowledge of Ricoh Service Excellence Methodology, complete knowledge of account service delivery requirements and Ricoh portfolio of offered solutions. Delivers operational support by assisting MS leadership by supplementing onsite personnel at various customer locations performing a wide range of duties requiring a versatile skill set and ability to adapt to varying industries. Additionally, they are required to support various locations for reasons that may include vacation, absences, training, implementations, etc. throughout assigned operational area. . Job Duties and Responsibilities &bull; An integral member of the service team by supporting the daily operations for all contracted services at customer accounts within a geographical area &bull; Assists management with process improvement, procedural testing and validation and ensuring field compliance with operational best practices. &bull; Support the Field Implementation Managers with the implementation of new customer accounts and service expansions. &bull; Assists with onboarding new team members and cross training peers &bull; Assists with the development of Site Procedure Guides and sharing best practices throughout geographical area. &bull; Routinely inspects Site Procedures Guide for accuracy and compliance &bull; Knowledgeable of all contracted services within assigned customer accounts &bull; Performs daily visual inspection of site services and Ricoh and customer compliancy to safety. &bull; Provide feedback on site experience via survey tool or any other forms to help improve the customer experience, internal and external. &bull; May require "standing in" for absences or vacations of the onsite resources, that may also include site management. &bull; Provides, executes, and supports all aspects of services, which entails traveling to and from various accounts. &bull; Creates and maintains a customer-focused environment. &bull; Responsible for customer satisfaction by engaging end-user feedback. &bull; Responsible for escalating customer issues to ESM/AOM and supporting the resolution to completion. &bull; Communicates effectively and responds quickly to customer and end user communication &bull; Collects data and is knowledgeable of the tools and methods used for the completion of the Monthly Operations Review as directed &bull; Performs other duties as assigned Additional Pay Details: This position pays $17.45 - $20 Qualifications (Education, Experience and Certifications) &bull; Requires high school diploma plus 12 months of related work experience. Post High School education encouraged and preferred &bull; Could be required to move locations in one day should the business require it. Also, ability to cover accounts between 40-50 miles &bull; May require valid, violation-free driver's license along with reliable transportation and minimum levels of auto insurance coverage per RICOH policy. &bull; Requires intermediate skill level on most common software applications including file folder management and navigating to network production folders. &bull; Must maintain and accurately submit monthly expenses in a timely manner following proper coding requirements. KNOWLEDGE, SKILLS AND ABILITIES &bull; Possesses ability to work in a team environment by maintaining positive, productive relationships with co-workers. &bull; Possesses ability to adapt to changing situations, flexibility, high motivation, and sense of urgency. &bull; Possesses basic math skills. &bull; Possesses judgment in making sound justifiable decisions and taking action in solving problems. &bull; Possesses ability to perform repetitive work by continuously executing different tasks according to set procedures, sequence or pace while maintaining quality and output standards. &bull; Possesses commitment to task by having started and persisted with specific courses of action. &bull; Possesses excellent oral communication skills by being able to clearly present information through the spoken word in positive and negative circumstances. &bull; Possesses working knowledge of account services to facilitate job scheduling. &bull; Possesses ability to comprehend written and verbal instructions from customers and effectively translate to site resources &bull; Possesses ability to resolve customer related issues. &bull; Possesses ability to troubleshoot and coordinate problem resolution. &bull; Possesses proficiency in the use of Microsoft and computers. &bull; Routinely may be asked to report to an alternate site on any given day which could result in walking, driving or other modes of transportation to that alternate site and a longer commute time that exceeds scheduled shift &bull; Typically, an office / warehouse environment with adequate lighting and ventilation, and a normal range of temperature and noise level WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS &bull; Typically, an office or warehouse environment with adequate lighting and ventilation, and a normal range of temperature and noise level &bull; Work assignments are diversified. Interpret, comprehend, and apply complex material, data and instruction &bull; prepare, provide and convey diversified information &bull; Working conditions regularly expose individuals to conditions that could result in minor cuts &bull; Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 lbs. and in pushing or pulling machines on wheels, which may weigh up to 400 lbs., in order to move for repairs. Walking between buildings may be necessary. &bull; Moderate dexterity &bull; regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination. &bull; Specific vision abilities required by this job include close vision &bull; Frequent local car travel &bull; While most assignment hours are 8-5 Monday through Friday, schedule flexibility is required. Some sites may open at 6AM and some may not close until 7PM or later with other locations that are open on the weekend and other times may vary. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Area Customer Service Coordinator

Corporate HR Specialist <div> Senior On-Site Service Specialist POSITION PROFILE Provides operations functions in one or all of the following areas: operates high volume duplicating, production, sorting, mailing, or bindery equipment, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Provides copier maintenance and/or repair of customer site equipment. May also perform bindery, QC and final check, housekeeping/Hospitality, file services, call center representative, and reception, etc. May performs various building support functions related to meeting set ups and light maintenance. Note: Due to the higher level of presentation and telephone skills needed to perform as well as temporary/occasional receptionist duties, employees performing this function are considered to be Senior On-Site Services Specialist. This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration. Job Duties and Responsibilities �&bull; Runs high volume/production copy machines and performs binding and finishing work. �&bull; Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems. �&bull; Perform basic equipment troubleshooting and escalate calls to technicians �&bull; Performs setup of equipment as prescribed by the customer(toner add, stocks paper, etc) �&bull; Performs duties of scanning and /or imaging documents �&bull; May perform Reception services on temporary/occasional basis �&bull; Maintains records for management reports and inventories of supplies needed. �&bull; Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required. �&bull; Calculates charges for jobs performed and maintains logs and may generate reports. �&bull; Responds to and coordinates all service calls required by customer. �&bull; May perform filing duties in conjunction with specific customer requests. �&bull; Delivers completed jobs to pre-determined customer locations within and outside of the site. �&bull; Maintains daily meter and service logs. �&bull; May travel between customer's buildings. �&bull; Answers customer questions regarding status or feasibility of job requests. �&bull; Ensures upkeep of convenience copier areas by keeping neat and well stocked. �&bull; Performs duties related to the shipping of materials. �&bull; Performs duties related to the receiving of materials. �&bull; May perform meeting room and conference room set ups. �&bull; May perform building occupant moves within assigned facilities. �&bull; May perform light maintenance, and cleaning duties as assigned. �&bull; May occasionally perform shipping, receiving and dock work in a mailroom type environment �&bull; May require periodic overtime on nights and weekends, including off-hour emergency response. �&bull; Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted. �&bull; Uses all copier equipment, calculator, fax machine, postage meter and some PC. �&bull; Performs filing duties, which may include �purging' and archiving old documents. �&bull; Understanding of Ricoh Services Portfolio & Technology �&bull; Ensures data for Ricoh MOR, SPG and job logs are captured �&bull; Performs other duties as assigned. Qualifications (Education, Experience and Certifications) �&bull; Requires high school diploma or GED and1-2 years of related work experience. �&bull; Some related copy job experience is preferred. �&bull; May require valid driver's license and minimum levels of auto insurance coverage per Ricoh. �&bull; Demonstrate competency in basic computer skills including proficiency in MS Office Suite KNOWLEDGE, Skills And Abilities �&bull; Working knowledge of copier and other related equipment and repair is preferred. �&bull; Requires knowledge and understanding of shipping/receiving procedures. �&bull; Basis electronics knowledge is preferred. �&bull; Possesses ability to work independently and flexibly to complete projects. �&bull; Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials. �&bull; Possesses ability to comprehend instructions concerning mail delivery. �&bull; Possesses troubleshooting and problem solving skills. �&bull; Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications. �&bull; Possesses excellent customer relations skills and excellent verbal communication skills. Working Conditions, MENTAL aND PHYSICAL DEMANDS �&bull; Requires frequent exposure to copier/fax machine noise, toner and changes in room temperature and may be exposed to frequent paper cuts from the handling of paper and opening of boxes. �&bull; Requires exposure to various weather conditions when walking is necessary between buildings and exposure to location equipment can present opportunities for injury or accidents. �&bull; Makes daily telephone/in-person contact with customers, employees, managers and/or Dispatch Department and occasional telephone contact with vendors and equipment repair people. �&bull; Dealing with tight deadlines and quick turnaround times imposes high stress levels. �&bull; Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 lbs. and in pushing or pulling machines on wheels, which may weigh up to 400 lbs., in order to move for repairs. Walking between buildings may be necessary. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Mailroom Specialist

<div> Account Manager POSITION PROFILE TheAccount Managersolves critical business challenges and cultivates new and expanded customer relationships. The AM will focus on understanding the customers' environment and align appropriate Ricoh solutions to their mission-critical goals and objectives through relationship building with decision-makers and influencers. Job Duties and Responsibilities<ul> <li>Execute Business Development</li> <li>Understand the customer's environment. Open new doors with decision-makers and influencers to generate sales opportunities within new and existing accounts to increase RICOH's market share</li> <li>Solve critical business challenges for the customer, those known and uncovered through research and questioning.</li> <li>Understand how customers are buying, not what they are buying and focusing on their needs, not a predetermined product or service.</li> <li>Excellent communication</li> <li>Differentiates Ricoh's ability to accelerate the transformation of the customer's digital environment through storytelling to uncover opportunities aligned to Ricoh's portfolio.</li> <li>Articulate how buying decisions can impact the customer's financial position.</li> <li>Develop and confidently deliver compelling presentations both in person and virtually</li> </ul>Qualifications (Education, Experience, and Certifications)<ul> <li>Bachelor's Degree or equivalent experience required</li> <li>3+ years of demonstrated business development experience required</li> <li>Experience in IT and/or Software services environment preferred</li> <li>Understanding of document workflow solutions and processes preferred</li> <li>Foundational knowledge of P&L components</li> <li>Ability to research and analyze customers to enable appropriate business conversations across the account</li> <li>Proven ability to manage multiple accounts at a time while maintaining sharp attention to detail</li> </ul>Knowledge, Skills And Abilities<ul> <li>Demonstrated success with using collaboration to build influence.</li> <li>Sound understanding of the solution design process.</li> <li>Brings thought leadership to customer engagement.</li> <li>Outstanding verbal and written communication skills.</li> <li>Proven ability to develop and maintain professional relationships with relevant stakeholders.</li> <li>Stays current with Ricoh offerings.</li> <li>Ability to assess customer environments and situations and create strategies for extending, expanding Core services throughout the customer enterprise.</li> <li>Strong learning agility</li> <li>Strives to understand and position favorably in the customer approval process creating sponsors and advocates.</li> </ul> Working Conditions, Mental and Physical Demands<ul> <li>Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level.</li> <li> Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction, prepare, provide and convey diversified information.</li> <li>Minimal physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically with less than 10 lbs. (e.g., papers, books, files and small parts, etc.). Moderate dexterity,&bull; regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.</li> <li>Travel required (approx 20%); may include overnight travel.</li> </ul> <div> Additional Pay Details <div> Compensation Range <div> $55,000 - $90,000 per Year <div> Commission Eligible The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div></div></div></div></div>

Account Manager

Corporate HR Specialist <div> Senior Field Representative, Field Services Support POSITION PROFILE Services and repairs a variety of office equipment at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products. Additional responsibilities may include Team Lead/Coordinator role. Position requires 1 (one) Industry Certification. Job Duties and Responsibilities �&bull; Specializes in the servicing and repair of a core set of highly complex office products. �&bull; Manages territory, inventory, and customer relationships. �&bull; As a specialist, provides 2 nd level technical support to other technicians. �&bull; Achieves expected productivity levels associated with assigned workload and level of experience. �&bull; Actively drives revenue generating opportunities through supply leads, contract sales, network support contract leads, equipment and print assessment leads. �&bull; Able to work under minimal supervision Demonstrates technical expertise and provides specialist services �&bull; Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of highly complex office products. �&bull; Demonstrates required digital competencies associated with assigned products and level assignment. �&bull; Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices. �&bull; Completes technical training on new equipment as assigned. Provides advanced training �&bull; Conducts OJT for new and experienced technicians as required. �&bull; Conducts technical seminars as required. �&bull; Serves as a role model and exhibits professional appearance and behavior at all times, under the most difficult situations. �&bull; A positive influence/champion within the team/organization. �&bull; Proactively seeks ways to improve things. Manages Territory �&bull; Assumes responsibilities of Field Technology Service Manager as required. �&bull; Effectively executes all required territory management and call handling procedures. �&bull; Works closely with sales partners to maximize equipment leads and upgrade opportunities. �&bull; Maintains and manages own parts inventory with a high degree of accuracy. �&bull; Adheres to territory back-up plans. �&bull; Completes all required administrative tasks in an accurate and timely manner. �&bull; Complies with all company policies. Customer Service �&bull; Effectively handles the most difficult customer situations. �&bull; Acts as a communication link on unresolved technical problems/issues. �&bull; Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed. �&bull; Maintains productive, professional relationship with all company personnel. �&bull; Responsible for maintaining a "car stock" inventory. �&bull; Performs other duties as assigned. Qualifications (Education, Experience and Certifications) Typically: �&bull; Requires high level technical skills typically gained through completion of technical school and 3+ years of related experience including a minimum of 2 years as a Technology Service Consultant I. �&bull; Requires 1 Industry Certification and sustained (at least 2 years) of meets or exceeds performance level. �&bull; Requires a valid state driver's license and minimum level of auto insurance coverage per Ricoh policy for positions entailing extensive use of personal car while on company business. KNOWLEDGE, SKILLS, AND ABILITIES �&bull; Requires an excellent working knowledge of electro-mechanical devices and electronics. �&bull; Requires expert knowledge of assigned equipment. �&bull; Skilled methodical approach to resolving problems. �&bull; Possesses strong interpersonal and verbal communications skills. �&bull; Excellent customer service skills including ability to follow up to ensure closure of issues. �&bull; Skilled ability to read and comprehend written technical information in the form of technical manuals, parts books, and relevant publications. WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS �&bull; Typically works in an office environment with adequate lighting and ventilation, and normal range of temperature and noise. �&bull; Extensive daily travel in an automobile between customer locations is usually required. Assignment of a "walking territory" within a limited urban area would require extensive travel by foot. It is necessary that all travel be done in a wide variety of weather conditions. �&bull; Working conditions regularly expose individuals to conditions that could result in minor cuts and burns. There is frequent exposure to chemical solvents and cleaners. �&bull; Shift work, overtime, stand-by and/or on-call may be required. �&bull; Requires daily internal contact with the dispatch department via telephone to receive verbal instructions concerning service calls. �&bull; Routinely in direct contact with parts department to receive parts ordered and with the Field Service Manager to review work, receive direction and discuss customers' concerns and problems. �&bull; Requires daily external contact with customers (typically office managers and machine operators) for the purpose of investigating and resolving equipment problems. �&bull; The customer relations aspects of the job tend to be somewhat more diversified, however, most problems are resolved using past precedent. �&bull; Work has periodic stress related to an increased volume of service calls placed and occasional contact with dissatisfied customers. �&bull; Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Requires frequent walking, standing, bending, reaching, and lifting when installing equipment, i.e., computers, controllers, color laser copiers, projectors, etc. Frequent stooping, bending, squatting, and kneeling are required to service equipment at floor level. �&bull; Tool cases and assorted service-related tools weighing in the range of 25 to 50 pounds must be carried to a variety of machine locations. Often these locations are upstairs. �&bull; A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches, and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Senior Field Representative, Field Services Support

<div> Come Create at Ricoh If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information--how it is collected, stored, managed, and shared--to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in yourself At Ricoh, you can:<ul> <li>Choose from a broad selection of medical, dental, life, and disability insurance options.</li> <li>Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.</li> <li>Augment your education with team member tuition assistance programs.</li> <li>Enjoy paid vacation time and paid holidays annually.</li> <li>Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.</li> </ul>POSITION PROFILE Under the direction of the Enterprise Services Manager (ESM) or Area Operations Manager (AOM) this key position supports daily operations, implementations, expansions, and administration of all Managed Services Accounts within an assigned operational area with varying sizes. Undertaking all customer support tasks in external customer/client facilities The Area Customer Service Coordinator is responsible for a broad knowledge of Ricoh Service Excellence Methodology, complete knowledge of account service delivery requirements and Ricoh portfolio of offered solutions. Delivers operational support by assisting MS leadership by supplementing onsite personnel at various customer locations performing a wide range of duties requiring a versatile skill set and ability to adapt to varying industries. Additionally, they are required to support various locations for reasons that may include vacation, absences, training, implementations, etc. throughout assigned operational area. JOB DUTIES AND RESPONSIBILITIES<ul> <li>An integral member of the service team by supporting the daily operations for all contracted services at customer accounts within a geographical area</li> <li>Assists management with process improvement, procedural testing and validation and ensuring field compliance with operational best practices.</li> <li>Support the Field Implementation Managers with the implementation of new customer accounts and service expansions.</li> <li>Assists with onboarding new team members and cross training peers</li> <li>Assists with the development of Site Procedure Guides and sharing best practices throughout geographical area.</li> <li>Routinely inspects Site Procedures Guide for accuracy and compliance</li> <li>Knowledgeable of all contracted services within assigned customer accounts</li> <li>Performs daily visual inspection of site services and Ricoh and customer compliancy to safety.</li> <li>Provide feedback on site experience via survey tool or any other forms to help improve the customer experience, internal and external.</li> <li>May require standing in" for absences or vacations of the onsite resources, that may also include site management.</li> <li>Provides, executes, and supports all aspects of services, which entails traveling to and from various accounts.</li> <li>Creates and maintains a customer-focused environment.</li> <li>Responsible for customer satisfaction by engaging end-user feedback.</li> <li>Responsible for escalating customer issue to ESM/AOM and support the resolution to completion.</li> <li>Communicates effectively and responds quickly to customer and end user communication</li> <li>Collects data and is knowledgeable of the tools and methods used for the completion of the Monthly Operations Review as directed</li> <li>Performs other duties as assigned</li> </ul></div>

Waste Connections is looking to hire an experienced Millwright Maintenance Mechanic to join the Transfer station team in Vancouver, Washington. Previous waste experience would be a huge plus ! Hours for this position will be Monday Through Friday 10:00Pm to 6:30am. Pay Range will be $34-$40.50/hr depending on experience. We are also offering a $4,000 Stay-On Bonus! Job Details <ul><li> Performs repairs and assigned preventive maintenance services on a variety of Heavy Equipment, sorter Line Repair, welding, and Yellow Iron repair. </li><li> Conducts safety checks and periodic inspections on vehicles and equipment. </li><li> Reviews, completes or assigns repairs identified on Operator Vehicle Inspection Reports. </li><li> Performs maintenance related work as required. </li><li> Maintains a clean, safe work area in compliance with corporate and OSHA standards. </li><li> Performs all work in accordance with established safety procedures. </li><li> Ability to effectively communicate needed repairs or tasks </li><li> Mostly working on the sort line. Doing Preventative Maintenance work, repairs and adjustments. There is occasionally work that needs to be done on the yellow iron. But the main focus of that shift is the sort line. </li><li> Tracking conveyor belts, Changing bearings, changing head and tail pulleys, installing new belts, cutting out old slider bed pans and fabricating and welding in new slider bed pans, daily greasing and inspections </li></ul>Requirements: <ul><li> Minimum 1-3 years' experience in heavy equipment maintenance and repair. </li><li> ASE Certifications or equivalent Welding qualified preferred, not required </li><li> Safety Minded and motivated; ability to work independently or alongside others </li><li> Knowledge of yellow iron/Heavy Equipment is required. </li><li> Must be able to lift 75lbs </li><li> Own and provide personal tools. </li><li> Proficiency in Millwright and equipment diagnosis and repair. </li><li> Ability to read and comprehend service and technical information. </li><li> High School or GED is required. </li><li>Safety Sensitive: Yes</li></ul>To be considered for any of our current openings you must complete an application at www.wasteconnections.com . Application information and additional instructions can be found once you select your position of interest. We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". A link to our benefits overview can be found here: https://careers.wasteconnections.com/why-waste-connections Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Conveyor Millwright Mechanic- $4,000 Stay-On Bonus

Why Choose Us? We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day. Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:<ul><li>Answering customer calls and processing customer orders for new service, discontinuance, or changes in service .</li><li>Accepting payments from customers, researching customer billing inquiries and updating customer account information.</li><li>Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.</li></ul>What we need from you:<ul><li>2 years of high volume Customer Service experience</li><li>Experience with Microsoft Word, Excel and Outlook</li><li>Excellent verbal and written communication skills</li></ul>What you'll get from us:<ul><li>Competitive Compensation</li><li>401(K) with company match; let us help you save for your future</li><li>Healthcare; Medical, Dental, Vision</li><li>Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund</li><li>Insurance: Life, Short Term/Long Term Disability</li></ul>Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Customer Service Rep

We are currently seeking an Operations Supervisor with strong leadership experience to join our team. Why you need to join us! CULTURE: It's a Great place to work! We work in an environment where empowered, self-directed all-stars know what they do is important. INTEGRITY: Our definition is saying what you will do and then doing it!" We keep our promises to our customers and our employees. Honoring our commitments provides our stakeholders peace of mind and establishes us as the premier waste services company in the markets we serve. This creates a safe and rewarding environment for our employees. The ideal candidate will have leadership experience within the transportation industry. You will be involved in the hiring, training, routing, supervising, coaching and performance of the drivers with primary emphasis on safety and customer service. Do not stop by or call our local office. Please apply online at www.wasteconnections.com Responsibilities include:<ul><li>Assist with the supervision of drivers.</li><li>Monitor progress of daily operations, and reassigns employees and makes route changes as necessary</li><li>Conduct safety meetings and audits</li><li>Maintains employee company and DOT logs and reports</li><li>Assist in the supervision of Dispatch Department</li><li>Conduct field inspections of route crews to ensure proper work procedures</li><li>Issue progressive disciplinary action as necessary</li><li>Performs driver reviews</li><li>Receive, review and follow up on customer complaints regarding collection programs</li><li>Others duties as assigned</li></ul> Requirements:<ul><li>2+ years of supervisory experience in transportation, and/or logistics services. </li><li>Knowledge of DOT requirements for commercial vehicles</li><li>Microsoft Office experience.</li></ul> Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

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